Rapid Garden POS Pricing, Features, Reviews & Alternatives

Rapid Garden POS

Garden center & plant nursery point of sale

4.38/5 (8 reviews)

Rapid Garden POS overview

What is Rapid Garden POS?

Rapid Garden POS is a complete garden center and plant nursery point-of-sale solution built for garden centers, nurseries, greenhouses, and landscaping businesses which supports a range of tools including inventory management (mix and match flats, bulk purchases, combo items for planters and baskets, tracking dead count), barcode management and printing, landscaping services (delivery, installation, recycling, design services, invoicing, etc.) reporting, labor management (time tracking), eCommerce, gift card and loyalty programs, and more.

Users can manage delivery, landscaping, recycling, installation, design services through the Rapid Garden POS system. The platform also allows users to prepare estimates for customers, track and control labor, invoice customers and manage remote payments through the POS system. Inventory management tools allow users to track where the specific product is across various stores, greenhouses, yards and grow sites. Also, the dashboard and reports can be tailored to the user’s needs. The platform allows users to track inventory by location, produce labeling with multiple formats, track and process dumps/dead counts, manage the cost of production and labor, and more.

Pricing

Pricing options
One time license
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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Rapid Garden POS screenshot: Rapid Garden POS allows users to manage their inventory anywhere - in their stores, yards, greenhouses, warehouses or grow sitesRapid Garden POS screenshot: Rapid’s garden center POS supports multi-level pricing and automatically applies the appropriate pricing/promotion based on the customer profile identifiedRapid Garden POS screenshot: Users have access to all the tools they need to run their garden center POS, including cash drawers, barcode scanners, screens and receipt printers
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Rapid Garden POS user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.1
  4.2
Greg M.

The customer service is top notch. The functionality is above and beyond

Used daily for 1-2 years
Reviewed 2018-03-20
Review Source: Capterra

By switching to Rapid from our old software it has increased productivity and made daily tasks much easier.

Pros
The system does everything you could ever want. Its extremely easy to use. Despite the customer service being great, its extremely easy to teach yourself many of the features

Cons
I can't say there are any significant red flags through our first year using Rapid POS. If I had to find fault with anything, I have made errors on a few invoice entries and after they are posted I can not amend them.

Response from Rapid Garden POS


Greg,

We appreciate all of your kind words. We have immensely enjoyed working with you and the team at Allisonville Nursery. Partners like you are the reason we do what we do (and have a smile on our face doing it).

In response to your issue with amending invoices, I have opened a support ticket and you should be hearing from a member of our team shortly to dig in to how we can help.

As always, any time you are experiencing an issue with Counterpoint, reach out to our help desk at support@rapidpos.com.

Cheers!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gwen P.

We spent a long time preparing for the new program, but have still had many issues.

Used daily for 1-2 years
Reviewed 2017-08-15
Review Source: Capterra

Please see above

Pros
There is much better tracking of transactions, and better reports available, than our previous software.

Cons
There are sometimes things that are not as easy to use as we would like. Also it sometimes "forgets" changes we have made, or has other issues that have to be dealt with. I We have not been happy overall with our vendor's handling of the issues or knowledge, although they have solved the issues. There have been issues we should not have had, and/or that they should have been better equipped to solve.

Response from Rapid Garden POS


Gwen,

We are sorry to read about the frustrations you are having with your software and the level of service you expect to receive from our team. We take customer service issues very seriously, so we intend to dig deeper into where we may have dropped the ball and how we can make good on our promise to give Swanson's A+ service.

Please expect to receive a phone call from our management team to discuss your concerns in detail.

We value your business and look forward to resolution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark R.

Good software, but it seems to always be in production, and never in quite the finished state.

Used daily for 2+ years
Reviewed 2017-08-08
Review Source: Capterra

Easy for cashiers to learn. We have customer histories now, and know what customers bought previously. Prices are constant. Net accounts easily tracked. Inventory is better tracked, but not exact.

Pros
Easy to learn and use for sales associates and cashiers. The touchscreens make looks-ups and repetitious sales quick.

Cons
I don't know if Counterpoint is improving itself. Updates cause problems EVERY time including printing, slow use, non optimal default settings reappearing . New hardware (terminals, printers) do not work as well as like the old ones, so we're constantly fixing repeating problems. all printers do not print the same - its like the template was rewritten for the new generation without consulting the old. ALSO: The Ingenico chip readers are a disaster - slow, expensive and not user friendly. When a card is inserted before the transaction is entered completely, the system freezes. Customers are used to inserting at any time, but ingenico wont allow it. Then there are poor user prompts on the customer side and no matching prompts to let my cashiers know what needs to be done. ALSO PART 2: We were sold on a system that produces reports, but there is no easy way to find the reports that are available. Then it seems that our vendor often has to learn them themselves and then send it on to us. A list of important reports or a how to would be helpful. AA PART 3: Seemingly constant (weekly if not daily) Replication problems create distrust in our numbers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Holly D.

Great for Garden Center

Used daily for less than 6 months
Reviewed 2018-03-20
Review Source: Capterra

We're able to remove so many manual functions from our staff that it will help with operator error and making our customers feel more secure in our business. It's helped to ease lots of problem that we were having in the past.

Pros
I like being able to take away many of the "manual" functions my staff was doing with our previous system. It's capability is more than we need at the moment, but we will definitely grow into it. The user interface is very user friendly for my staff that ranges in age across the board.

Cons
I'm struggling with the price rules function - it doesn't seem to be as user friendly, but we're still in the building process for our business. I know it can work, but it's not as easy as the tutorials make it seem.

Response from Rapid Garden POS


Holly,

We are SO thrilled that Goebbert's selected Rapid Garden as your trusted partner. Your feedback is especially important to us from the perspective of a customer that is currently in our implementation process. As you know, there is so much to learn in a limited time frame and we do our very best to not overwhelm anyone (mastering a few things at a time is much easier than us throwing the book at you all at once). With that, I've alerted our training team to evaluate our tutorial video on the price rules function to make sure that it showcases the best process for learning this feature of Counterpoint. I'm also pleased to learn that Nelle has already worked with you to dive a bit deeper on this particular function!

Thanks again for partnering with us. As always, please contact Nelle or anyone on our help desk team if you have questions of any kind. support@rapidpos.com

Cheers!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Diane R.

Training and implementation has been smooth. Response time to questions is fantastic.

Used daily for less than 6 months
Reviewed 2017-08-17
Review Source: Capterra

Pros
Everything is logical! The color coding in point of sale is helpful and the software is adaptable to my specific needs. As a small business where I function as the IT department along with my actual job, it has been easy to set up from a hardware standpoint and the entire Rapid team is there to assist when questions arise.

Cons
I would not classify it a con in regards to the software but it is a significant amount of information to learn. It requires attention to training and commitment to learning the processes.

Response from Rapid Garden POS


Diane,

We are thrilled that you are pleased with your decision to partner with Rapid! It's been wonderful working with you and the Farmer's Daughter team to deploy your new POS system. We 100% agree that learning new technology requires commitment and patience (you've got a system with a lot of horsepower, but you have to learn how to drive it before you can really see the impact on your business).

Cheers to a successful partnership!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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User recommendation
7.5/10
Based on 6 user reviews
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Rapid Garden POS pricing

Pricing options
One time license
View Pricing Plans

Contact Rapid Garden POS for detailed pricing information.

Rapid Garden POS features

Billing & Invoicing
Customer Database
Inventory Management
Loyalty Program
Point of Sale (POS)

API (137 other apps)
Activity Dashboard (177 other apps)
Alerts/Notifications (192 other apps)
Data Import/Export (129 other apps)
Discount Management (163 other apps)
Employee Management (181 other apps)
Gift Card Management (143 other apps)
Inventory Tracking (175 other apps)
Mobile Access (159 other apps)
Multi-Location (217 other apps)
Order Management (225 other apps)
Reporting & Statistics (224 other apps)
Reporting/Analytics (230 other apps)
Sales Reports (188 other apps)
Third Party Integrations (157 other apps)

Additional information for Rapid Garden POS

Key features of Rapid Garden POS

  • Inventory Control
  • Landscape Design
  • Quotes / Estimates
  • Scheduling & Appointments
  • Customer Management
  • Plant Database
View All Features

Benefits

Allows users to keep track of nursery customer sales, contact info etc.

Enables the user to quickly lookup customer financial details like pricing, terms, taxes and more.

The POS system allows garden centers to easily do kitting of planters, hanging baskets, and other bundled items.

The Rapid Garden POS platform can recognize multiple common, Spanish and botanical names for single items.

The reports and dashboard can be customized for the unique needs of nurseries.