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Lightspeed Retail vs CAKE POS Comparison (2026)

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Good recommendations?

Lightspeed Retail

CAKE POS

Overview

Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.

CAKE's restaurant solutions are designed to meet the unique needs of your restaurant. Simple, intuitive and cost friendly.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

109

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

976

585

160

124

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.6

522

397

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”

Matt C.

Pres

“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”

Carleton T.

Admin

“It’s gives you a report graph to compair sales in whatever period or in categories.”

Amile B.

Administrator

Pros

“From the restaurant management aspect cake meets every need we have, from credit card processing, davo for tax management, the cake pop hand held device is awesome!”

Jimmy G.

President

“The integration for online ordering and delivery apps need work.”

Angela K.

Admin Manager

“The interface because it’s very intuitive. And the support is pretty good too. And they offered me pretty good rates for merchant services.”

Mohamed J.

Owner

Cons

“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”

Giuliana F.

co owner

“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”

Giuliana F.

co owner

“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”

Giuliana F.

co owner

Cons

“I don’t like that the cutoff time for next day funding for credit cards is at 9:00PM because we close our restaurant at 9:30PM.”

Mohamed J.

Owner

“I also don't like the fact that I can't separate when I do reports comparing Mondays through the year versus like say Sundays through the year I want to be able to compare days”

Tara S.

Office Assistant

“It is a serious pain though whenever we upgrade. ”

Jodi T.

Owner