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Lightspeed Retail vs Rain POS Comparison (2026)

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Good recommendations?

Lightspeed Retail

Rain POS

Overview

Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.

Rain is a cloud-based point-of-sale system designed to help retailers save time and sell more by seamlessly integrating in-store inventory with eCommerce websites.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

109

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

976

585

160

124

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.1

134

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

Pros

“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”

Matt C.

Pres

“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”

Carleton T.

Admin

“It’s gives you a report graph to compair sales in whatever period or in categories.”

Amile B.

Administrator

Pros

“The support failed to highlight some options like multiple versions on 1 product. If they focused on some basics like sorting fields, better reports you can print it would be a really good replacement for the Intuit Quickbooks POS..”

Dennis B.

Owner

“Their program to enter work orders and remove product from inventory was amazing! ”

Alisa C.

Owner

“I ran this system in my shop for a year, it was expensive ($100 more than the system I went back to).”

Alisa C.

Owner

Cons

“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”

Giuliana F.

co owner

“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”

Giuliana F.

co owner

“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”

Giuliana F.

co owner

Cons

“They charged a ton of money to do no website design and then presented a trashy website builder that does not let you edit the style/design of your site.”

Alexis M.

CEO

“at first, they are great but once they figure u are too far to turn back they seem to vanish trying to get answers call one day it might be two days later you get a call back no one seems to care how things are going i my self have a issue with my favorites list the acknowledge there is a problem yet to get it fixed 6 weeks latter”

chris t.

owner

“Reports are really poor.”

Dennis B.

Owner