Rain POS Pricing, Features, Reviews & Alternatives

Rain POS

All-In-One Retail POS | Sell Online & In Store Seamlessly

4.25/5 (77 reviews)

Rain POS overview

What is Rain POS?

Rain Point of Sale is a cloud-based point of sale (POS) solution designed to help small to midsize independent retailers automate processes related to inventory synchronization, customer relationship management (CRM), repair tracking, and email marketing. Managers can provide role-based database access to employees to ensure regulatory compliance within the organization.

Key features of Rain Point of Sale include barcode scanning, eCommerce integration, inventory management, and payment processing. The centralized platform allows customers to register for online classes or other events and make payments in advance for reserving their spot. Teams can send notifications to clients, updating them about serviced/repaired items that are ready to be picked up. Users can generate reports based on overdue or outstanding rentals and determine penalties for late payments.

Rain Point of Sale lets enterprises send automated emails to segmented customer lists to increase engagement. Integration with QuickBooks allows businesses to manage accounting and streamline payments across pipelines.
www.rainpos.com

Pricing

Starting from
$79
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Rain POS screenshot: Rain Point of Sale purchase order screenshotManaging a Music Store is Supposed to Be Fun, Thanks to Rain Retail, It Is AgainRain POS screenshot: Rain Point of Sale outdoor retail screenshotRain POS screenshot: Rain Point of Sale customer details screenshotRain POS screenshot: Rain Point of Sale reporting screenshotRain POS screenshot: Rain Point of Sale repair tracking screenshot

Rain POS user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.9
  4.2
  4.3
Roger N.

Switched to Rain from Lightspeed

Used daily for 6-12 months
Reviewed 2020-02-07
Review Source: Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with. I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros
Integrated Marketing Automatic "pushing" of items to our Reverb.com Account Lightweight on system resources on our iMac's

Cons
Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal. Register is Average and would prefer ability to see cost of products on screen. In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input. Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts. Layaway Screen has some great features, but workflow is a bit convoluted. Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sam G.

Like Sew POS Review

Used daily for 2+ years
Reviewed 2020-01-30
Review Source: Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros
We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons
It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bonita M.

Best software for quilting shops.

Used daily for 2+ years
Reviewed 2021-03-19
Review Source: Capterra

Positive all the way. Solutions are always there when we come up with something new or unique to sell. It really helps guide the way I do business.

Pros
Rain Pos is dependable, well priced with instantaneous software help. The company LISTENS to their clients, I can't emphasize this enough. My POS is with me everywhere, at the doctor, on vacation, in bed at night.

Cons
I would like an end of day report on products loaded into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Holly V.

Disappointed

Used daily for 1-2 years
Reviewed 2020-11-17
Review Source: Software Advice

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros
I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons
We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Response from Rain Retail Software


Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Travis T.

Excellent for Music Stores!

Used daily for 1-2 years
Reviewed 2020-12-19
Review Source: Capterra

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great. One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Pros
We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Cons
One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rain POS pricing

Starting from
$79
View Pricing Plans

Contact Rain Retail Software for pricing details.

Rain POS features

Alerts/Notifications
Cataloging/Categorization
Inventory Management
Order Management
Reporting & Statistics
Reporting/Analytics
SEO Management
Search/Filter
Shopping Cart
eCommerce Management

API (358 other apps)
Access Controls/Permissions (207 other apps)
Activity Dashboard (218 other apps)
Collaboration Tools (171 other apps)
Content Management (222 other apps)
Customizable Branding (234 other apps)
Customizable Templates (235 other apps)
Data Import/Export (250 other apps)
Drag & Drop (205 other apps)
Third Party Integrations (284 other apps)

Videos and tutorials

Additional information for Rain POS

Key features of Rain POS

  • Alerts/Notifications
  • CRM
  • Catalog Management
  • Customer Account Profiles
  • Electronic Signature
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Information
  • Layaway Management
  • Loyalty Program
  • Loyalty Program Support
  • Mobile Commerce
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Management
  • Returns Tracking
  • Search/Filter
  • Templates
View All Features