Rain Point of Sale Pricing, Features, Reviews & Comparison of Alternatives

Rain Point of Sale

Cloud-based POS system for specialty retailers

4.13/5 (53 reviews)

Rain Point of Sale overview

What is Rain Point of Sale?

Rain Point of Sale is a cloud-based point of sale (POS) solution designed to help small to midsize independent retailers automate processes related to inventory synchronization, customer relationship management (CRM), repair tracking, and email marketing. Managers can provide role-based database access to employees to ensure regulatory compliance within the organization.

Key features of Rain Point of Sale include barcode scanning, eCommerce integration, inventory management, and payment processing. The centralized platform allows customers to register for online classes or other events and make payments in advance for reserving their spot. Teams can send notifications to clients, updating them about serviced/repaired items that are ready to be picked up. Users can generate reports based on overdue or outstanding rentals and determine penalties for late payments.

Rain Point of Sale lets enterprises send automated emails to segmented customer lists to increase engagement. Integration with QuickBooks allows businesses to manage accounting and streamline payments across pipelines.
www.rainpos.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Rain Point of Sale screenshot: Rain Point of Sale purchase order screenshotManaging a Music Store is Supposed to Be Fun, Thanks to Rain Retail, It Is AgainRain Point of Sale screenshot: Rain Point of Sale outdoor retail screenshotRain Point of Sale screenshot: Rain Point of Sale customer details screenshotRain Point of Sale screenshot: Rain Point of Sale reporting screenshotRain Point of Sale screenshot: Rain Point of Sale repair tracking screenshot

Rain Point of Sale reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.7
  4.1
  4.1
Nic Giordano

Brought new life to my store!

Used daily for less than 6 months
Reviewed 2018-10-09
Review Source: Capterra

Since we opened, we have hand written all our checks and inventory, which has sometimes lead to discrepancies in what we have in stock and prices on items. It also takes longer to cash people out at the register, which has left some customers at an inconvenience when running late to a gig. Since moving to Rain, we are now able to easily see what is in stock and let customers know if we have extra in the back all from our phones. Recently we had a customer whos speaker blew while at a gig and he was able to order a new one online for us to have ready for him when he walked in the door! We love using Rain!

Pros
Rain POS was surprisingly easy to set up and integrate into my exsiting website, it really opened up a lot of doors to help sell things in my store that have been sitting a while. We do a lot of lawaway orders, so it was nice to be able to set up a lawaway option on our online store.

Cons
The only thing I wish I was able to do is have the option to add multiple products at a time to help streamline the inventory process. Other than that, I have had zero issues!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Roger Nottestad

Switched to Rain from Lightspeed

Used daily for 6-12 months
Reviewed 2020-02-07
Review Source: Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with. I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros
Integrated Marketing Automatic "pushing" of items to our Reverb.com Account Lightweight on system resources on our iMac's

Cons
Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal. Register is Average and would prefer ability to see cost of products on screen. In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input. Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts. Layaway Screen has some great features, but workflow is a bit convoluted. Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sam Gillespie

Like Sew POS Review

Used daily for 2+ years
Reviewed 2020-01-30
Review Source: Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros
We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons
It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sissy Hutching

Disappointing compared to the hype of what you are getting.

Used daily for less than 6 months
Reviewed 2019-07-18
Review Source: Software Advice

We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.

Pros
So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN.

Cons
The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Ande Lockwood

Our thoughts

Used daily for 2+ years
Reviewed 2020-01-22
Review Source: Capterra

All sales were handwritten, on invoices and then transcribed to a database/ excel sheet for closing out a month; this has made this so streamlined.

Pros
The program is quite intuitive thus making it relatively easy to use. I like the fact that it is cloud based so we can add another register as needed during very busy times. Also the integration between the website and the POS is great for product inventory. General ease of taking physical inventory.

Cons
There are a number of small glitches - ways to accomplish tasks that are not thought all the way through. I get a listing of UPCs from a vendor with my new order of earrings, many are duplicates that we have had. We upload the entire list, the system is not able to recognize duplicates and combine them just keeps adding the new number making physical inventory a nightmare. Customer name search is an "includes" function instead of a "starts with" so an Andy pulls up Sandy, Candy & every Anderson, i no particular order.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rain Point of Sale pricing

Pricing options
Subscription
View Pricing Plans

Contact Rain Retail Software for pricing details.

Rain Point of Sale features

Automatic Notifications
Reporting & Statistics
SEO Management
Website Management
eCommerce Management

API (245 other apps)
Access Control (79 other apps)
Activity Dashboard (108 other apps)
Content Management (117 other apps)
Custom Forms (79 other apps)
Customizable Branding (135 other apps)
Customizable Templates (133 other apps)
Data Import/Export (109 other apps)
Drag & Drop Interface (109 other apps)
Electronic Payments (92 other apps)
Product Catalog (83 other apps)
Search Functionality (99 other apps)
Social Media Integration (79 other apps)
Template Management (72 other apps)
Third Party Integration (159 other apps)

Videos and tutorials

Additional information for Rain Point of Sale

Key features of Rain Point of Sale

  • Alerts/Notifications
  • CRM
  • Catalog Management
  • Customer Account Profiles
  • Electronic Signature
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Information
  • Layaway Management
  • Loyalty Program
  • Loyalty Program Support
  • Mobile Commerce
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Configurator
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Management
  • Returns Tracking
  • Search/Filter
  • Templates
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