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Rain POS Logo

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All-In-One Retail POS | Sell Online & In Store Seamlessly

(8)

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Rain POS Pricing, Features, Reviews and Alternatives

Rain POS FAQs

Q. Who are the typical users of Rain POS?

Rain POS has the following typical customers:
Freelancers, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Rain POS support?

Rain POS supports the following languages:
English


Q. Does Rain POS offer an API?

No, Rain POS does not have an API available.


Q. What other apps does Rain POS integrate with?

Rain POS integrates with the following applications:
Avalara, TaxJar, ShipStation


Q. What level of support does Rain POS offer?

Rain POS offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

Rain POS product overview

What is Rain POS?

Rain is a cloud-based point of sale (POS) system designed to help retailers sell seamlessly across in-store and online sales channels.

Key benefits of using Rain POS

Increase sales by automatically adding your in-store inventory to your website.

Save time on data entry with integrated vendor catalogs complete with product images.

Win more sales with automated marketing tools designed to reach customers with the right products at the right time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

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Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

349

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Rain POS features

Functionality

3.9

/5

132

Total features

86

8 categories

Most valued features by users

Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
Alerts/Notifications
Data Import/Export
Order Management
Search/Filter
SEO Management

Functionality contenders

Rain POS users reviews

Overall Rating

4.2

/5

132

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10
Rating distribution

5

4

3

2

1

76

29

12

3

12

Pros
Their support has continued long after the initial onboarding and I feel very confident in their ability to help us whenever we hit a roadblock and need help.
First line support staff is very helpful and relatively easy to reach. Sales staff makes lots of lofty promises that are slow to be fulfilled.
The ease of this software is very important. Being a small business i really don't have an I.T department so you guessed it we all become the I.T department in our office.
Cons
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.
Unable to add shipping charges to individual items that are bulky.
At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.

Overall rating contenders

CI
AvatarImg

Carolyn I.

President

Music, 11-50 employees

Review source

Overall Rating

very good company to work with

Reviewed 3 years ago

Transcript

Carolyn I.: Hi, my name is Carolyn. I'm the president of a music school. I'd like to give Rain POS a...

Vendor response

Thank you so much Carolyn for your response! We appreciate your feedback!

LB
AvatarImg

Liz B.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

easy to use

Reviewed 3 years ago

It was easy to start using - the help button makes it easy to looking questions up and the tech support is great.

Pros

I like how easy it is to add inventory and update the website as needed

Cons

the sizing and rotating of photos that I take

Vendor response

Thank you so much Liz for your response! We appreciate the 5 star!

KS
AvatarImg

Kim S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rain Point if Sale has taken our small business to the next level!

Reviewed 4 years ago

Rain Point of Sale has allowed us to expand our online sales exponentially, and allowed our inventory to be accurate and dependable. It is a huge reason why our business has flourished in the last two years!

Pros

I am super happy with how my point of sale is integrated with my online sales and inventory. The product is easy for staff to understand and navigate, and errors can be corrected when necessary. The ability to access the software remotely is a huge plus, I can keep track from anywhere, or assist staff with sales or inventory when I am not in the building. The reports are easy to access, and accurate for accounting purposes, and provide us with the tools we need for planning for the future. The customer service is amazing, and I have always been able to solve any problems I’ve had with one phone call!

Cons

We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint!

Vendor response

Thank you so much Kim for your response! We appreciate your feedback!

ct
AvatarImg

chris t.

Business Supplies and Equipment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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rain over promised under way under deliver

Reviewed 6 months ago

at first, they are great but once they figure u are too far to turn back they seem to vanish trying to get answers call one day it might be two days later you get a call back no one seems to care how things are going i my self have a issue with my favorites list the acknowledge there is a problem yet to get it fixed 6 weeks latter

Pros

local and they sell it like its great when min reality it needs so much work

Cons

their customer service sucks and that is putting it nicely

Vendor response

Hi Chris, I am so sorry for your experience. I appreciate your feedback and would love to talk more in detail about what you are experiencing. I am here to listen and to hopefully make changes to what you are experiencing. My email is brookejackson@rainpos.com. Once again I hear you and we are so sorry.

KS
AvatarImg

Kim S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 3 years ago
Pros

Customer support. Software is easy to understand after basic lessons.

Cons

Something that seems would be an easy fix, never gets fixed. Example: Having the capability of being able to put "coming soon" or "pre-order now" on items that can go into our POS system, but because of containers stuck in the LA harbor, we just don't have items. We don't want our customers to think we can never get these items in (especially high ticket items like machines - they will go shop someplace else)

Vendor response

Thank you so much Kim for your response! We appreciate your feedback!

RH
AvatarImg

Reeze H.

Arts and Crafts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Like-Sew websites have helped me build my online presence and streamline my business.

Reviewed 6 years ago

It was easy to use

Pros

It is easy to use and update, so I can create and modify my own products, and add products from the integrated industry catalogs. It provides me with useful information about my customers and sales transactions, data which really helps me keep and attract new customers. I especially like the batch product update feature so I can change a group of products at a time without having to individually...

Cons

I am disappointed that I am unable to integrate my email marketing with the website. In my opinion, The Marketing package is not as useful to online-only stores as it is to POS customers. The newsletter module is clunky and hard to work with. The email feature is useful, but since my email list is on a different service and not integrated, it is not as useful as it could be. It took awhile for my site to get up and running well, and to work out all the bugs. I had to be persistent in following up to get problems fixed and clear in my communication to be sure they understood what I was asking for.

Vendor response

Thank you so much Reeze for your response! We appreciate your feedback!

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