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Lightspeed Retail vs RepairDesk Comparison (2026)

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Lightspeed Retail logo

Lightspeed Retail

RepairDesk logo

RepairDesk

Overview

Lightspeed is a unified point of sale and payments platform designed for retail, restaurant, and golf course businesses. The software offers inventory management, omnichannel sales capabilities, real-time reporting, and integrated payment processing. It includes features such as cloud-based operations, API connectivity for third-party integrations, wholesale buying tools, and multilocation support for businesses operating across multiple sites.

RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

976

5

4

3

2

1

585

160

61

46

124

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

4.7

246

5

4

3

2

1

198

30

13

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“A sudden "policy change" and now we're getting a additional $400 per month charge on top of our subscription fee until we switch to their merchant card service. ”
MC

Matt C.

Pres

“I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync.”
CT

Carleton T.

Admin

“It’s gives you a report graph to compair sales in whatever period or in categories.”
AB

Amile B.

Administrator

Pros

“I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. ”
CB

Cathy B.

Owner

“Automated texts, requests for review and feedback, customer facing displays, appointments and status update widgets for my website, etc: these are a few examples of RepairDesk's concern for my customers.”
AL

Austin L.

Owner

“I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business.”
CB

Cathy B.

Owner

Cons

“After explaining the situation and providing written proof of what had been promised to me, [sensitive content hidden] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste.”
GF

Giuliana F.

co owner

“I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. ”
GF

Giuliana F.

co owner

“Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed”
GF

Giuliana F.

co owner

Cons

“There’s not much to dislike, but if I had to mention something, it would be that each item I click opens a new window, which can sometimes be annoying.”
TF

Tiekel F.

Owner

“I have ran into some issues such as with the user interface and the SMS messaging system. ”
DS

Dustin S.

Owner Operator

“I don't like that there are functions that won't work with an extra fee, such as RD phone number.”
LO

Luis O.

Owner

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features116
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Backup and Recovery
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Bulk Send
  • CRM
  • Calendar Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Check-in/Check-out
  • Client Portal
  • Clock In/Out
  • Commission Management
  • Consignments
  • Contact Management
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Credit Note
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Estimating
  • For Bakeries
  • For Jewelry Stores
  • For Liquor Stores
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Hourly Billing
  • Intake Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • IoT Integration
  • Item Management
  • Job Management
  • Kitting
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Invoicing
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reordering
  • Repair Tickets
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Task Management
  • Tax Calculation
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Warranty Tracking
  • Website Management
  • Wholesaler Management
  • eCommerce Management
  • Total features104
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Backup and Recovery
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Bulk Send
  • CRM
  • Calendar Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Check-in/Check-out
  • Client Portal
  • Clock In/Out
  • Commission Management
  • Consignments
  • Contact Management
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Credit Note
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Estimating
  • For Bakeries
  • For Jewelry Stores
  • For Liquor Stores
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Historical Reporting
  • Hourly Billing
  • Intake Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • IoT Integration
  • Item Management
  • Job Management
  • Kitting
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Online Invoicing
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reordering
  • Repair Tickets
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Tagging
  • Task Management
  • Tax Calculation
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Touch Screen
  • Transaction History
  • Vendor Management
  • Warranty Tracking
  • Website Management
  • Wholesaler Management
  • eCommerce Management

Integrations

  • Total integrations57
  • 7shifts
  • APPSeCONNECT
  • Adobe Commerce
  • Agendrix
  • Amaka
  • Ascent360
  • BevSpot Food and Beverage Management
  • Birdeye
  • Booxi
  • CXMEngine
  • City Hive
  • Clickatell
  • Cloudbeds
  • CoverManager
  • Craftable
  • Flipdish
  • GolfNow for Business
  • Google Ads
  • Google Calendar
  • Growzer
  • Homebase
  • Hubtiger Service and Repair Software
  • Incentivio
  • Kangaroo
  • Kimoby
  • M360
  • MDWare
  • Marketman
  • Meta for Business
  • PayPal Payments
  • Pepper
  • Perkville
  • Planday
  • QuickBooks Online
  • QuickBooks Online Accountant
  • QuickBooks Online Advanced
  • ResNexus
  • RingCX
  • SKU IQ
  • SMSGlobal
  • SevenRooms
  • Shiftbase
  • ShipStation
  • Shopify
  • SkuVault Core
  • Smartwaiver
  • Solink
  • Square Payments
  • Stayntouch PMS
  • Stitch Labs
  • Stripe Payments
  • Supreme Golf Solutions
  • SwiftCount
  • SynergySuite
  • TapMango
  • ThinkReservations
  • UEAT
  • Uber Eats
  • Uberall
  • Unleashed
  • Venga
  • VoucherCart
  • WebRezPro
  • Webgility
  • Whistle Messaging
  • WooCommerce
  • Worldpay for Business
  • Xero
  • Zapier
  • bike.rent Manager
  • Total integrations15
  • 7shifts
  • APPSeCONNECT
  • Adobe Commerce
  • Agendrix
  • Amaka
  • Ascent360
  • BevSpot Food and Beverage Management
  • Birdeye
  • Booxi
  • CXMEngine
  • City Hive
  • Clickatell
  • Cloudbeds
  • CoverManager
  • Craftable
  • Flipdish
  • GolfNow for Business
  • Google Ads
  • Google Calendar
  • Growzer
  • Homebase
  • Hubtiger Service and Repair Software
  • Incentivio
  • Kangaroo
  • Kimoby
  • M360
  • MDWare
  • Marketman
  • Meta for Business
  • PayPal Payments
  • Pepper
  • Perkville
  • Planday
  • QuickBooks Online
  • QuickBooks Online Accountant
  • QuickBooks Online Advanced
  • ResNexus
  • RingCX
  • SKU IQ
  • SMSGlobal
  • SevenRooms
  • Shiftbase
  • ShipStation
  • Shopify
  • SkuVault Core
  • Smartwaiver
  • Solink
  • Square Payments
  • Stayntouch PMS
  • Stitch Labs
  • Stripe Payments
  • Supreme Golf Solutions
  • SwiftCount
  • SynergySuite
  • TapMango
  • ThinkReservations
  • UEAT
  • Uber Eats
  • Uberall
  • Unleashed
  • Venga
  • VoucherCart
  • WebRezPro
  • Webgility
  • Whistle Messaging
  • WooCommerce
  • Worldpay for Business
  • Xero
  • Zapier
  • bike.rent Manager