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MassageBook vs PocketSuite Comparison (2026)

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Good recommendations?

MassageBook logo

MassageBook

PocketSuite logo

PocketSuite

Overview

MassageBook is a business management solution designed to help massage therapists automate processes related to appointment scheduling, email marketing, and customer loyalty. Teams can use the website builder to streamline directory listing, online booking, gift certificates & reviews.

PocketSuite is a cloud-based scheduling and booking application that offers features such as payment management, customer relationship management (CRM), and reporting.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

457

5

4

3

2

1

375

54

16

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.0

48

5

4

3

2

1

28

9

3

1

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
59%
would recommend this app

Pros

“For a small massage therapy business this software is great for booking and tracking appointments at a great price. If you want lots of bells and whistles like payroll and room occupancy rates, this is not for you.”
AS

Ann S.

Owner

“I need booking, credit card processing, intake form, SOAP note, gift card sales, customer support, reporting, marketing, packages, texting, reminders, multiple massage therapists' access, and MassageBook does it all, and I get a discount with ABMP.”
KM

Kimiyo M.

Owner

“I also appreciate being able to customize services, availability, and automated communications to better fit the needs of my practice.”
Verified reviewer profile picture

Wendy M.

Owner and HHP

Pros

“It has streamlined my business operations by consolidating everything I need into a single platform, making daily management tasks significantly more intuitive and efficient.”
Verified reviewer profile picture

Judy O.

Dog Trainer Behavior Specialist

“The interface is clean and responsive, which has allowed me to spend less time on administrative busywork and more time focusing on my clients.”
Verified reviewer profile picture

Judy O.

Dog Trainer Behavior Specialist

“Pocketsuite has a TON of options and functionality features and the customer service team is amazing with fast response time, guidance, communication, and support!”
EB

Erika B.

Licensed Massage Therapist

Cons

“The app doesn’t give access to the client account history/information so I have to go to my computer to do anything like a credit or adjustment.”
AT

Anita T.

Massage Therapist

“The only true con is that MB does not have a safety feature built into the app for mobile massage therapist. ”
JB

Joy B.

LMT

“They cannot distinguish which clients are actually coming from searching from my website or word-of-mouth.”
JA

Jeffrey A.

Owner

Cons

“You can't add discounts to products.”
BW

Breana W.

Licensed Esthetician

“The customer service is non-existent and slow to respond.”
DR

Danielle R.

Owner

  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Automated client communication
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Communications
  • Client Management
  • Client Portal
  • Client Profiles
  • Cloud
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Portal
  • Customer Service Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Marketing Tools
  • Member Communication
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • Online Booking
  • Online Store
  • Order Management
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Pet Profiles
  • Photo Management
  • Photo Updates
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Reviews Management
  • SMS Marketing
  • SMS Messaging
  • SMS Notifications
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Service Catalog
  • Session Notes
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Vaccine Management
  • Wait List Management
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • eCommerce Management
  • Total features118
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Automated client communication
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Communications
  • Client Management
  • Client Portal
  • Client Profiles
  • Cloud
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Portal
  • Customer Service Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Marketing Tools
  • Member Communication
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • Online Booking
  • Online Store
  • Order Management
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Pet Profiles
  • Photo Management
  • Photo Updates
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Reviews Management
  • SMS Marketing
  • SMS Messaging
  • SMS Notifications
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Service Catalog
  • Session Notes
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Vaccine Management
  • Wait List Management
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations4
  • Google Calendar
  • Meta for Business
  • Square Payments
  • Stripe Payments
  • Total integrations1
  • Google Calendar
  • Meta for Business
  • Square Payments
  • Stripe Payments

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