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ProSolutions Software

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Cloud-based salon & spa management

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ProSolutions Software Pricing, Features, Reviews and Alternatives

ProSolutions Software product overview

Price starts from

69

Per month

Flat Rate

What is ProSolutions Software?

ProSolutions is a management solution designed for spas, resort spas, and salons which provides a range of tools to businesses including website analytics, task automation, and more. It also provides a portal which allows potential clients to book their appointment for various services. Users can browse through the spa’s online store to buy products from the inventory or from products suggested to them. The portal can also be used as a gateway by employees to view schedules to make preparations for the day ahead.

Key benefits of using ProSolutions Software

• ProSolutions supports an automated list of clients to whom targeted marketing or general campaign emails can be sent, and also gives users the option to customize emails to send personal messages.

• The software integrates with Twitter, Instagram and Facebook to help users expand their reach to a greater number of people.

• The inventory tracking feature helps businesses keep track of the number of products available. Spas can replenish their stocks before running out of a particular line of products.

• It enables employees to generate reports and gain actionable insight into business performance.

• ProSolutions users can store backbar, physical counts, reminders, barcodes, cost of use, labels and purchase orders in the inventory.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Webinars
Live Online
Videos

ProSolutions Software pricing information

Value for money

4.2

/5

110

Starting from

69

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ProSolutions Software features

Functionality

4.2

/5

110

Total features

49

2 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Multi-Location
Point of Sale (POS)
API

Functionality contenders

ProSolutions Software users reviews

Overall Rating

4.4

/5

110

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

59

41

7

3

0

Pros
So far my experience with Joseph and Anthony have been great. They are very patient and they make certain I have a good understanding of what I'm suppose to do.
There are not too many companies that would take a personal interest like that and I am truly grateful to him. Thanks Stephen for your great heart.
Software is great; excellent for Spa and Salon Use, great customer service and price points.
Cons
I realize how ridiculous that sounds but if I'm searching for a con, that would be it.
I already stated that: that it occasionally shows a negative over/under amount, even when we do the exact same thing when closing.
I first had it set up through the computer software completely, but changed it to the terminal service because the computer software was hard for some of my employees to understand.

Overall rating contenders

RB
AvatarImg

Robbi B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ProSolutions Review

Reviewed 6 years ago

What I like about this company is that the owners are involved and actually talk to clients.

Pros

Once we learned how to use it, it was no hard to run day to day. It keeps track of a lot of info so that is good for marketing.

Cons

It was a little hard to learn all the features. We still don't use everything.

Vendor response

Thanks for your review, Robbi! We'd love to help you setup and use all of our great features. You can sign up for any one of our free, live online classes by clicking the "education" tab on our website, or you can chat with us anytime by clicking the support button in your software. We're here to help!

MB
AvatarImg

Meriem B.

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 5 years ago

Customer service is superb! They always our calls efficiently and resolve our issues without any problems.

Pros

It is easy to use and very efficient. I like that it offers Darci and other tools and strategies for marketing purposes.

Cons

The mobile app, it is always crashing and it is intended for our staff to be able to access their books easier, however it never seems to work the way it is intended, so our staff is not comfortable using it to book as they think it is not reliable.

Vendor response

Thanks for the great review, Meriem! We're glad ProSolutions is easy for you to use and provides the marketing you need. If you are experiencing any issues with your mobile apps, feel free to chat with our support team or sign up for one of our free mobile app classes under the Education tab of our website!

DJ
AvatarImg

Denice J.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Owner

Reviewed 6 years ago

I have always had good service with Pro.

Pros

10 or 12 years ago, your Company was our 1st Salon Software, I liked just having the Appointments and Products on the Computer.

Cons

Its Funny that I got this Review I was just telling my reception girls it seems like there has to be an easier more fluid Software on the Market. I feel like there are too many steps for a lot of things, you have to go to one place for a certain Inventory Sheet and other place for Add or Delete Inventory, I just feel things could be simpler NOT having to open so many different areas and I feel like the client booking steps could be much easier.

Vendor response

Thank you so much for your review Denice. Increased fluidity and reducing steps is the primary focus of the new release we are working on. We are certain it will be everything you've always wanted and the release will be available to you for free when it is available. If you ever have any questions or concerns please do not hesitate to email me directly at StephenW@ProsolutionsSoftware.com

ZN
AvatarImg

Zahid N.

Cosmetics, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ProSolutions friendly

Reviewed 5 years ago

It works great as a booking and checkout software.

Pros

Like the cloud solution. dont have to worry about backups etc.

Cons

Wish it was a pure cloud solution not a remote desktop solution. Sometimes the software goes down on the weekends or evenings and support is hard to get. Wish the interface for online booking was much better designed. would be nice if the look and feel from my website could be utilized.

Vendor response

Thanks for the review, Zahid! We are constantly improving our online and smartphone app design for better function and beauty. Check your inbox for our newsletter as our updates continue to roll out!

JF
AvatarImg

Julene F.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Have Been Using ProSolutions for over 20 years

Reviewed 6 years ago

Overall I have been happy with ProSolutions software. I would recommend it to other salon owners.

Pros

I have been using Prosalon for over 20 years, so clearly it works well for me. Scheduling is what I find most useful. It has many features to customize appointments - their times, etc. The reports are easy to use as well.

Cons

My software keeps dropping off of my computer and I have to continually log in.

Vendor response

Thanks for your review, Julene. Sorry to hear about your login frustration, that shouldn't be happening. We'll have a support member reach out to you to diagnose the issue!

ProSolutions Software FAQs

Q. What type of pricing plans does ProSolutions Software offer?

ProSolutions Software has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of ProSolutions Software?

ProSolutions Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ProSolutions Software support?

ProSolutions Software supports the following languages:
English


Q. Does ProSolutions Software support mobile devices?

ProSolutions Software supports the following devices:
Android, iPad, iPhone


Q. Does ProSolutions Software offer an API?

No, ProSolutions Software does not have an API available.


Q. What other apps does ProSolutions Software integrate with?

ProSolutions Software integrates with the following applications:
QuickBooks Online Advanced


Q. What level of support does ProSolutions Software offer?

ProSolutions Software offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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