Salon Tracker Pricing, Features, Reviews & Comparison of Alternatives

Salon Tracker

Salon management software system

4.63/5 (49 reviews)

Salon Tracker overview

What is Salon Tracker?

Salon Tracker is a salon management system designed to help small to medium sized tanning, hair, spa and beauty salons manage bookings, sales, marketing and customer relationships more effectively.

Salon Tracker includes an advanced calendar complete with colour coded client appointment book and offers online booking, enabling clients to make appointments through the salon's website or business Facebook page at any time. Users can generate business reports to examine collected data on aspects of their business such as total booking sales, booking profits or retail profits. Salon Tracker provides SMS marketing for users to promote new treatments and send appointment reminders. This works to reduce the number of customer no shows as well as encourage them to return again.

The features included by Salon Tracker aim to provide users with the tools to manage any salon efficiently and productively. Users can make informed business decisions by examining the data shown on their business reports as well as perform intelligent marketing by sending promotions directly to customers.

Alongside salon management, Salon Tracker aims to improve customer relationships. With Caller ID enabled, Salon Tracker records customer details such as birthday, past purchases and skin type in order to target and market to clients. Caller ID aspires to strengthen customer relations by enabling users to anticipate the needs of their customers. Besides Salon Tracker’s software subscription, users can also opt for one of Salon Tracker’s POS Hardware packages to complement the running of the Salon Tracker software.
www.salontracker.co.uk

Pricing

Starting from
£30/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
Salon Tracker screenshot: View a summary of business activitySalonTrackerSalon Tracker screenshot: Schedule appointments using the online colour coded client appointment bookSalon Tracker screenshot: Make bookings conveniently on a mobileSalon Tracker screenshot: Oversee business activity using the advanced calendarSalon Tracker screenshot: Receive business insights with reports and sales projection charts

Salon Tracker user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.6
  4.6
  4.8
Ogun Karakoc

Outstanding

Used daily for 2+ years
Reviewed 2018-09-13
Review Source: Capterra

Its secure, its safe. You have full control of what staff do in the salon, reduces theft.

Pros
The software is very simple and easy to usw, support available when requiered

Cons
Theres nothing that i dislike about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anna Majdalani

Amazing Team

Used daily for less than 6 months
Reviewed 2020-02-05
Review Source: Capterra

I moved over to Salon Tracker from other software. The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing. The support my team and I have had from [SENSITIVE CONTENT HIDDEN] is second to none, [SENSITIVE CONTENT HIDDEN] has been there, every step of the way. We have made endless calls to her. She has always been on hand to help, nothing is too much trouble for [SENSITIVE CONTENT HIDDEN]. The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy. 100 percent recommend Salon Tracker and their amazing team! Soleil Tanning Studio, Coventry

Pros
Salon Tracker is a very easy to use system.

Cons
We use petty cash sometimes, there is no petty cash button, basic cash up

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lucy Potter

very good

Used daily for 6-12 months
Reviewed 2018-04-09
Review Source: Capterra

the clients like the text message reminder when it is correct that is

Pros
I find the customer service very helpful when there is a problem. There were a lot of things about the system that were not very easy to use when comparing it to shortcuts which I used to use, but the team have modified the system to make it a little easier

Cons
we have come across a lot of problems with the system. clients have been sent text message reminders that are wrong. You cant get individual stylist end of day sheets, my staff are self employed and the only way they can see what they have made on a certain day is by printing everyones end of day which people do not want other members of staff seeing their income.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Breece Stewart

Easy, Efficient, Reliable.

Used daily for 2+ years
Reviewed 2018-04-09
Review Source: Capterra

Pros
Everything is one place. Options of adding Nails, and treatments. I like that I can incorporate the TMAX and track minutes via the software.

Cons
It freezes often and is quite slow to start. When on the staff account using the TMAX system, it doesnt give me (the administrator) the option to remove the 'unconfirm' button for customers using the sunbeds. I would like this to avoid staff using minutes and deleting then.

Response from Salon Tracker


Hi Breece,

I'd like to say a big thank you from myself and the team for taking the time to review Salon Tracker. It is great to hear from one of our long-standing customers and are pleased that you find the software beneficial to your Salon. With regards to the cons stated, these issues can be easily resolved if you upgrade to our subscription package. We can offer you an exclusive offer if you call us on 0113 350 8230 or email: info@salontracker.co.uk.

Best wishes,
Christie

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Michael brown

Easy to use

Used daily for 2+ years
Reviewed 2020-08-24
Review Source: Capterra

Good overall experience. They sort problems quickly (but obviously not available weekends) absolutely brilliant during lockdown with the suspension of our account payment. And again was there to get us back open again and 3 months reduced on our monthly payments. This has been a god send as we has a tanning business have missed out on our very busy months.

Pros
it is easy to use and we can always get good help if we need it

Cons
We are open 7 days but we can't get help on weekends which can be troublesome. We can't do a booking system (needed one after re opening after covid)as we need all customers emails. Wish it could be done another way.good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Salon Tracker pricing

Starting from
£30/month
Pricing options
Subscription
Free trial
View Pricing Plans

Salon Tracker offers 3 levels of subscription.

Standard subscription: £30 plus vat / month

Professional subscription: £60 plus vat / month

Enterprise subscription: £90 plus vat / month

There is a minimum 12 month subscription for each package.

Salon Tracker features

Activity Dashboard
Automatic Notifications
Customer Database
Customer History
Discount Management
Employee Management
Inventory Management
Inventory Tracking
Order Management
POS
Reporting & Statistics
Sales Reporting

API (131 other apps)
Billing & Invoicing (116 other apps)
Electronic Payments (104 other apps)
Loyalty Program (140 other apps)
Multi-Location (139 other apps)
Order Processing (100 other apps)
Promotions Management (92 other apps)
Third Party Integration (128 other apps)

Categories

Videos and tutorials

Additional information for Salon Tracker

Key features of Salon Tracker

  • Action management
  • Activity logging
  • Activity management
  • Activity monitoring
  • Advanced charts
  • Advanced reports
  • Appointment scheduling
  • Calendar management
  • Client management
  • Contact database
  • Dashboard
  • Email marketing
  • Employee management
  • Event calendar
  • Gift card management
  • Inventory management
  • Mobile alerts
  • Multi-location
  • Notifications
  • Online booking integration
  • Order management
  • POS integration
  • Product data management
  • Records management
  • Recurring appointments
  • SMS booking reminders
  • SMS marketing
  • Sales projection charts
  • Stock management
  • Summary reports
  • Tanning management
  • Wait list
  • Website security
View All Features

Benefits

Salon Tracker includes a colour coded client appointment book, ensuring productive and efficient scheduling.

Users can sync their website and business Facebook page with Salon Tracker’s advanced calendar, allowing easy and accurate online booking.

With inbuilt business reports technology, users can make informed business decisions using data collected from all areas of the business.

Salon Tracker can perform SMS marketing, aiming to reduce the number of no shows and encourage customers to return.

Online booking is available to customers 24/7 enabling business productivity at any time.