salonMonster Pricing, Features, Reviews & Comparison of Alternatives

salonMonster

Salon management software for beauty professionals

4.88/5 (17 reviews)

salonMonster overview

salonMonster is a cloud-based appointment management and online booking software for salon professionals, which includes tools for staff management, client management, products sales, reporting, and more. The system is suitable for salons, booth renters, chair renters, and solo stylists, and can be integrated with existing websites and Facebook pages.

salonMonster’s online booking system allows clients to book appointments instantly through the salon or stylist’s web page. Clients select a service provider, service type, date, and available time slot, and can then log in or sign up to complete their booking. Appointments can be confirmed automatically, or manually approved by stylists before they are finalized. Automatic confirmations and reminders are sent out to clients via SMS or email, aimed at reducing no-shows. Waiting lists can also be utilized, with options for clients to add themselves to lists, or be added by users.

salonMonster includes a point of sale (POS), allowing users to sell products, manage service prices, sales taxes, and discounts, charge for multiple appointments in a single transaction, and track stylist tips. Reports on income, clients, retail sales, productivity, and commission can be generated, and stylist schedules can be viewed in individual or multi-person formats. The built-in CRM functionality also allows users to track client contact details, appointment histories, and preferences.
www.salonmonster.com

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
salonMonster screenshot: The individual/week view allows users to see all appointments booked with one stylist for the entire weeksalonMonster screenshot: Daily appointment views are also includedsalonMonster screenshot: Appointments can be viewed in a list, and manually approved by stylists before confirmationsalonMonster screenshot: Multiple appointments can be added to the same bill in the built-in point of sale (POS)

salonMonster reviews

Excellent
15

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.5
  4.9
  5.0
Dean Moulton

I love that my clients get reminders and can book on line, it saves me a ton of time!

Used daily for 2+ years
Reviewed 2017-07-24
Review Source: Capterra

I am a self employed hairstylist renting a chair so I do not have a receptionist. I originally wanted the system for the reminders to avoid no shows. I thought my clients probably wouldn't use the on line booking, as the most book before they leave. As it turns out, they love booking on line. I can then see what they have booked and adjust accordingly before I confirm their appointment. I get almost no phone calls now and my clients love the email reminders! I can also book standing appointments which are so helpful and easy to do. I use my ipad, my iphone and my computer to do all of my bookings. If I am on holiday, I can easily check a booking request and confirm it from my poolside chair, all while sipping a cocktail. Whats not to like? In today's fast paced busy world, Salon monster allows me to be on top of my schedule at all times!

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Jacqueline Thomas

I searched hi and low for the perfect software and found it with Salon Monster!

Used daily for 2+ years
Reviewed 2017-07-24
Review Source: Capterra

Booking appointments on the go!The thing I like the most about the software is how much it looks like a paper book. For us old timers this brought us from the past into the future. It is simple enough to navigate and the clients love the ability to book whenever it comes to mind. I can see from the emails some clients book in the middle of the night! I have recommended the software to other stylists who are just as pleased with it. The ease of being able to check your book from any mobile device is also a bonus. I was particularly proud to find out it is a Canadian company since I was born and raised in Canada myself!

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Brandon Chesler

The team at Salon Monster are just straight up amazing . Best customer support ever !

Used daily for 2+ years
Reviewed 2017-07-28
Review Source: Capterra

The web design is beautiful . The software has literally NEVER malfunctioned unlike most salon software programs . Every salon I have worked in constantly has malfunctions with their software and the sites are always crashing, Even where I work as an independent stylist the owner of the business space uses a different software that is ALWAYS crashing . WHile mine has NEVER crashed . Its so easy to use as well as administrate that a 4 year old child could use it . Also from the customer stand point, using this site is easier than saying I want an appointment . So clients also love using the SalonMonster software / site .What I love about this software is that its so functional and sleek, meets all my needs, yet easy enough for a toddler to use . Also the Salonmonster app is seriously life changing . My life is so much easier as I am able to see and control my day while at work from my phone within seconds .

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Erik Gaieski

these guys are GREAT! support like no other. same day, usually within the hour, callback

Used daily for 2+ years
Reviewed 2018-01-18
Review Source: Capterra

it just simplifies our business.....like autopilot. what more is there to say? support is fantastic, and we dont have to worry about anything at all but keeping clients in the chair!it is SO easy to use, and quite intuitive. everything just makes sense. no higher-level quagmires to wallow thru to accomplish what you need to do.

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Stephanie Gilmore

Overall a great product to use!

Used daily for 1-2 years
Reviewed 2017-07-31
Review Source: Capterra

It is the first scheduling program I've ever used, I used to only use a scheduling book and pencil! So it has vastly changed the ease of booking clients in for me. I find it much easier to be able to book clients in from my phone on the go, and it sends a reminder email which is brilliant! Way less forgotten appointments.Easy end of year at tax time, and having it on my phone allows for easy scheduling on the go. It easily stores all my client information and allows me to send out group emails to everybody at one time which is very helpful!

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salonMonster pricing

Starting from
$19/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

A free plan is available for up to 50 clients and 1 staff member.
All paid plans include unlimited clients.
Solo: $19/month - 1 staff member.
Small: $39/month - 2-5 staff members.
Medium: $69/month - 6-10 staff members.
Large: $99/month - unlimited staff members.

salonMonster features

Automatic Reminders
Customer Database
Customer History
POS
Reporting & Statistics
Sales Reporting

API (50 other apps)
Activity Dashboard (49 other apps)
Automatic Notifications (61 other apps)
Credit Card Processing (43 other apps)
Customer Loyalty Program (58 other apps)
Data Import/Export (41 other apps)
Discount Management (44 other apps)
Gift Card System (48 other apps)
Inventory Management (44 other apps)
Inventory Tracking (65 other apps)
Multi-Location (59 other apps)
Real Time Data (44 other apps)
Search Functionality (47 other apps)
Third Party Integration (45 other apps)

Categories

Additional information for salonMonster

Key features of salonMonster

  • Booth rental
  • Payroll & commissions management
  • Online appointment scheduling
  • Recurring appointments
  • Email marketing
  • Point of sale (POS)
  • Email & SMS reminders
  • Automatic appointment confirmations
  • Calendar management
  • Availability management
  • Manual appointment creation
  • Day & week calendar views
  • Individual & multi-person calendar views
  • Multiple service/appointment types
  • Waiting list
  • Optional booking approvals
  • Service histories
  • Discount & sales tax management
  • Tips tracking
  • Sales reporting
  • Productivity tracking
  • Referral tracking
  • Client preferences & notes
View All Features

Benefits

salonMonster automatically sends out appointment confirmations and reminders via email or SMS to reduce no-shows.

Waiting lists are supported, with options for clients to be added to lists by themselves or administrators.

Bookings can be finalized automatically, or be subject to stylist approval before they are confirmed.

The built-in point of sale (POS) allows users to control discounts and sales taxes, charge for multiple appointments on a single bill, sell products, and track staff tips.

Percentage and flat fee commissions can be set up and tracked, with the ability to set different commission levels for all staff.