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SMRT Systems
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point of sale and delivery tracking system for dry cleaners
Table of Contents
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Find out with a
SMRT Systems - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
SMRT Systems overview
What is SMRT Systems?
SMRT Systems is a cloud-based point-of-sale (POS) solution designed to help dry cleaning businesses manage drivers, customers, and staff members, track deliveries and process payments on a centralized platform. Features include automated reminders, order management, route optimization, bill statements, custom pricing, and reporting.
The application’s timeclock feature enables managers to determine employees’ start/end time, track any record errors, and calculate overtime for payroll. Administrators can use timecards to measure employees’ total number of working hours and utilize calendar filters to search past periods. SMRT Systems lets users add non-existing brand names to new orders and apply promotions to items by scanning barcodes. Managers can also create new customer profiles with details such as name, email address, mobile number, city, and more.
The delivery module enables managers to monitor daily active routes, drivers' activity across stops through a progress bar, pending and completed tasks, and the total number of bags remaining to be delivered on a particular stop. SMRT Systems also includes a locker module, which helps staff members search empty lockers for placing orders and send a text message or email to customers for confirmation.
Starting price
per month
Alternatives
SMRT Systems’s user interface
SMRT Systems pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about SMRT Systems?
Reviewers appreciate SMRT Systems for its user-friendly interface, streamlined operations, and robust communication tools that enhance customer engagement and simplify daily tasks. They find the software easy to train on, with most employees adapting quickly, and say it effectively supports dry cleaning businesses with tailored features and automation. They value the ability to manage multiple stores, routes, and brands efficiently.
Users report that customer support is responsive, knowledgeable, and open to feedback, helping resolve issues promptly and making onboarding smooth. They mention ongoing improvements and flexibility in adapting the system to their business needs, though some note minor learning curves and occasional feature requests.
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Who uses SMRT Systems?
Based on 117 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SMRT Systems's key features
Most critical features, based on insights from SMRT Systems users:
All SMRT Systems features
Features rating:
SMRT Systems alternatives
SMRT Systems
Starting from
75
/user
Per month
Geelus
Starting from
15
Per month
SumUp
Starting from
99
Per month
Ricochet
Starting from
199
Per month
SMRT Systems pricing
Value for money rating:
Starting from
75
/user
Per month
User opinions about SMRT Systems price and value
Value for money rating:
To see what individual users think of SMRT Systems's price and value, check out the review snippets below.
Ken S.
Managing Partner
William W.
Owner
SMRT Systems customer support
What do users say about SMRT Systems customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of SMRT Systems customer support.
Widespread user sentiment highlights the support team's fast response times, often resolving issues within hours.
A large number of users find the staff knowledgeable, friendly, and consistently helpful during onboarding and ongoing use.
Frequently reported by users, support remains attentive and available post-implementation, exceeding expectations even after initial setup.
Support options
Training options
To see what individual users say about SMRT Systems's customer support, check out the review snippets below.
“Incredibly fast and organized support, mixed with an ever updating platform allows us to automate where we didn't know we'd be able to before.”
Richard A.
President
“My staff basically trained themselves. When we do encounter a question or issue, customer support is super responsive and we have our needs met immediately.”
Laurie C.
CEO
“Unlike many services where support diminishes after the honeymoon stage, the SMRT support team continues to be very responsive with great attitudes long after conversion . ”
Denise T.
President, CEO
SMRT Systems FAQs
SMRT Systems has the following pricing plans:
Starting from: $75.00/month
Pricing model: Subscription
Q. Who are the typical users of SMRT Systems?
SMRT Systems has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does SMRT Systems support?
SMRT Systems supports the following languages:
Arabic, English, German, Norwegian (Bokmal), Spanish
Q. Does SMRT Systems support mobile devices?
SMRT Systems supports the following devices:
Android, iPad, iPhone
Q. Does SMRT Systems offer an API?
No, SMRT Systems does not have an API available.
Q. What other apps does SMRT Systems integrate with?
SMRT Systems integrates with the following applications:
Zapier, Segment
Q. What level of support does SMRT Systems offer?
SMRT Systems offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
