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Toast POS vs Lightspeed Restaurant Comparison (2026)

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Toast POS

Lightspeed Restaurant

Overview

Toast POS is a cloud-based restaurant point of sale and management platform that runs ordering, payments, online ordering, kitchen operations, inventory, and reporting on one system — built for restaurants, bars, cafés, and food trucks.

Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant also offers add-ons for delivery and eCommerce.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

554

325

115

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.4

216

135

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“It appears when guests pay with "tap to pay" it tends to put a hold on the total amount, and then charges them that amount.”

Courtney T.

HR Manager

“I can click on numbers and it will expand to show where they came from.”

LINDA F.

Controller

“Handhelds device for contactless payment is the winner as customer don't have to head to cashier to make payment and can pay the meal from the comfort of the table.”

Carmen H.

Marketing Executive

Pros

“The POS and printers are significately faster, and once you master the menu-building logic, it offers more flexibility than our previous setup. While the onboarding process was a bit of a self-taught journey and the software has a few quirks-particularly regarding paper usage and takeout workflows-the core engine is powerful.”

Imtiaz A.

Officer, Key Accounts

“Tiered pricing means that some features are locked behind a paywall, and the limits on the number of point of sale connected devices can stop you from having mobile ordering.”

James M.

Manager

“It feels like a powerful engine that lacks a user-friendly manual; it is capable of handling high volumes, but getting the workflow "just right" for a specific business model requires patience and a fair amount of independent troubleshooting.”

Imtiaz A.

Officer, Key Accounts

Cons

“The company I work for uses Toast POS to charge guests to their room number; sometimes the systems don't communicate and tabs are left unpaid.”

Barrett D.

Night Auditor

“I would say the only thing about Toast that I don't like is their pricing for implementing integrations. Because even when the integration is necessary, myself or my consulting clients have a hard time justifying the additional spend over necessary expenses.”

Allie H.

Founder

“This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention.”

Brian D.

Treasurer

Cons

“Workflow Problems: Some processes such as handling takeaway orders and reversing charges require additional efforts and involve back office processes, making services slow.”

Imtiaz A.

Officer, Key Accounts

“It is not personalizable; if it doesn't include functions that you need, it is VERY hard to have them implemented.”

Giovanni P.

IT Manager

“rd party delivery integration: Integrating with delivery platforms like uber, doordash, grubhub and others has remained very difficult. ”

John B.

Owner and Manager