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Toast POS vs Epos Now Comparison

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Overview

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

165

54

20

6

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

157

26

21

10

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces.
The best part of using Toast is the fact that you can check in from any mobile device to gain access to all of restaurants core information. The UI is also very user friendly.
The online ordering, gift cards and rewards has made an impact on our business. They also back up their product with solid customer support.

Pros

Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future.
We do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us.
I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager.

Cons

Their technical support is AWFUL. Every time we have a major support issue- now only does it take them DAYS to respond via email, but they almost always find a way to deflect the blame.
Before that, I worked in the industry for another decade. Ask ten restaurants what they think of Toast, and 9 of them will tell you how awful they are.
Install was Worst Experience in my 45 years in this business.

Cons

My place is in CA and they are in FL so it is very hard to schedule time for training. The other costs are outrageous.
We were escalated but then no one ever calls back and we figured out the issues on our own. I'm unable to figure out how to use the added features as most things are just set up as individual items.
Ve bought the integration with Shopify and this sync is not working either and they are blaming Shopify about this. No product or refund data to be synced during the day, nobody to reach for help.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features18
  • API
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Automatic Notifications
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Clock In / Out
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card System
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • POS
  • POS Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Reporting
  • Sales Tracking
  • Status Reporting
  • Stock Management
  • Third Party Integration
  • Time Clock
  • Timesheets
  • Transaction History
  • User Management
  • eCommerce Management
  • Total features55
  • API
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Automatic Notifications
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • Booking Management
  • Clock In / Out
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card System
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • POS
  • POS Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Reporting
  • Sales Tracking
  • Status Reporting
  • Stock Management
  • Third Party Integration
  • Time Clock
  • Timesheets
  • Transaction History
  • User Management
  • eCommerce Management

Integrations

  • Total integrations14
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations29
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Toast POS vs. Epos Now

See how Toast POS and Epos Now stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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