WinningBidder.com Reviews

This was our first time using this software. It increased our participation in our auction by 500% and increased our money received by 400%.

Some of the tools are hard to find. Some users had problems getting their credit cards to load and stick. It sometimes took 2 or 3 times for them to enter their credit cards.

Using TravelPledge as our auction host was a huge improvement from years past. It was much easier to use than our other host site. Customer service was wonderful. I didn't ask for help but they reached out to with suggestions that were very helpful and thoughtful. Creating an auction item was very easy and fast.

I wanted to include hyperlinks to golf course facility websites and donor websites. I also wanted to add videos to item pages.

Easy set-up and continuous monitoring of bidding process. Trustworthy Check- out & payment process for winning bidder.

nothing. All aspects worked as advertised.

It was easy to set up, great trip options. Easy to name and share.

Poor photo quality, wish it was a bit more modern, would love to see an option for QR code to be printed and shared more easily.

Easy to use. Inexpensive auction platform.

Sending invoices to "Buy it Now" winners BEFORE your auction closes doesn't work. The platform WON'T send invoices until the overall auction ends. We SHOULD be able to send a "Buy it Now" winner an invoice BEFORE the overall auction closes.

It was extremely easy to use from setting up the auction items to the registration. We didn't receive a single query about registering or bidding. The reports were also very helpful in managing our auction. We will definitely use it again.

We had some videos about our items that we would have liked to be able to embed in the descriptions but that wasn't possible. It would also have been nice to be able to label the photos to explain what they were.

The ease of use, as well as the trip options. Not having a middle man involved for the trips and items Travel Pledge offers compared to other auction software saves time and stress!

After using this software twice now, I truly can't think of any cons

It's very easy to set up and manage.The fee schedule is great.It ties into Stripe, which we use.

Don't have anything to say yet, as this is our first time using it. But I suspect we'll use it again.

I LOVED that there was no upfront costs. The only costs were for Credit Card Processing fees. There were lots of options to choose for the auction. The program was easy to use, and customer service was readily available.

I was not notified via email of the activity. I had to log in to find out if there were any bids.

So easy to use and run your online auction event.

We did not have any issues with the process.

I work for the Fellowship of Christian Athletes and used TravellPledge to put on a silent auction. First, this product being free for Non-Profits was huge, I was trying to raise money to send coaches and athletes to camp and this product made that possible. The software was so easy to use and had so many aids to help. They partner with some pretty impressive companies that donate for auctions so that you can use them as you try to raise money. Most of these I would have had no chance at procuring but TravelPledge made it easy to use these and helped in reaching my goals. Also there were some questions I had and their team answered so quickly and helped me make sure the experience was awesome.

I wish there was a way to customize it a little more, maybe just change the background color and make it more appealing visually.

It was great that things were so integrated. It is very user friendly. It was also great that TravelPledge has collected so many experiences that can be added to your auction!

The chat was great but we often had to wait a sumac for a response with us being on the west coast. It would be nice if there were some west coast representatives so they would be in the same time zone

TravelPledge's platform was quite user-friendly for our online silent auction. Uploading images and creating item descriptions was a simple and intuitive process, and TravelPledge's customer service team was readily available to help when needed.

The only issue we encountered was the time-consuming process of having to re-number items according to dollar amount value in the dashboard when new items were donated. What would have made this process much easier is if we could simply click on the item that needed to be re-ordered, and drag it to the proper new place.

Easy to place bids. Easy to add or subtract items.

Very difficult to set up the account. I was originally told that the account was set up and I had starting the LIVE AUCTION only to find that my authorization and account set up had not been approved and was not set up. Had to get my daughter (I am terrible with computers) to straighten everything out. Took more than 8 hours and several phone calls to resolve this problem/

It was easy to set up and activate. There weren't too many confusing settings that can possibly be overlooked or messed up.

I would liked to have received bid and payment alerts. Also, some financial reporting would be good. Creating categories across the entire site would be beneficial. It would allow TravelPledge customers to search for all items within the category regardless of who's auction they're in (e.g. live events, sporting events, hotels, etc.).

When you are stressed over many other details of a fundraiser, to find a software that not only was easy to use but offered travel packages that we could run and enhance our auction

The only con I encountered was uploading the pictures. Being a non-tech person presented the problem but I read the instructions and figured out that I had to resize the pictures. From then on it went very smoothly.

The website was easy to set up and intuitive. The customer service was exceptional.

It would’ve been nice to have a direct communication option.

I like that our group was able to select from many trips. There was no obligation accept to advertise for each company. It was really easy.

Nothing. It was easy and very convenient. I like that I could add our on products to the webpage. I like that you can share a link with friends and family. It was great.

For taking the silent auction online for the first time, this software was great for the basics. It was easy to understand and learn the backend. For being a free option, I felt like it hit all the marks.

The text/notification features would like more flexibility/ownership there as the admin. Wish we could receive an email notification each time a payment was made. I didn't realize there would be so much activity from others outside of our event, which was encouraging, but now I know to make a note about shipping items in the details.

TravelPledge provided a great year end opportunity to fundraise and gave our members and organizational friends a fun way to support us financially. So easy to use, great support, awesome experience. We'll use the platform again next year!

the follow up with winning bidders to track down payment

It was easy to set up and use and looked professional

I can't think of anything that I didn't like. I was very happy with the software.

It was easy to use and provided great experiential options for our silent auction.

After my event, I could not tell how much of the profit my organization will keep. I remember it saying something along the lines of 40% but now that the event is closed, I cannot find that info anywhere. Will only know how much we kept based on what's deposited in our account.

It was easy to use and get set up. Plus the customer service was excellent.

I can't think of any at this time but if I had to pick I'd say that there really wasn't much that I did not like about it.

TravelPledge software is the most accessible auction platform I have used, and I highly recommend it to anyone looking for help in running and managing your auction. I loved the "popcorn bidding" function at the end that helped to push live bidding, adding significant funds to the dollars we raised. I also loved the ease at which the winning bidders were billed and then sent the appropriate certificates without any involvement needed from me!

The biggest issue was many of the winning bidder's certificates ended up in the "junk mail" file. Nothing can be done on the TravelPledge side, but created a lot of follow-ups and "reissue" of certificates that were previously sent.

The software was easy to set up and manage helping us to have a successful online auction. It was also nice that we were able to add a few travel options supplied by TravelPledge for our members to bid on.

We had zero complaints about this software.