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Workshop Software Logo

Shop management software for auto repair businesses

Table of Contents

Workshop Software - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Workshop Software overview

What is Workshop Software?

Workshop Software is cloud-based shop management software for independent auto repair businesses, from single-bay shops to multi-site franchise groups.

Core modules: booking diary and shop scheduling, unlimited quotes and job management, customer and vehicle records with full service history, parts and inventory with stock takes, reserve stock and supplier ordering, labor rates and price matrix, canned services and kits, digital inspections with photo and video, invoicing and statements, and Workshop Intelligence reporting with CSV export.

Mobile: free Android and iOS apps for every user, covering job status, time clocking, photo and video capture and talk-to-text notes.

Customer experience: automatic service, registration and booking reminders, a customer portal, online bookings from your website, a communication center and SMS messaging.

Payments: WorkshopPay handles online and in-person card payments, Apple Pay and Google Pay, surcharging, multi-terminal, 3D Secure and next-day payouts.

Integrations: QuickBooks Online and Xero two-way accounting sync, PartsTech and PartsTech Labor, Parts Authority, ProDemand (Mitchell1), TireConnect, Tire Registration, Carfax VIN and license plate decoding, Vehicle Visuals, Mailchimp and Podium. Platinum adds a public API and public booking API.

Access is browser-based on any device with adjustable user groups and permissions, plus multi-site data sharing and franchise reporting on Platinum. Flat-rate monthly or annual pricing and a 14-day free trial.

Starting price

169flat rate /
per month

Alternatives

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Pros & Cons

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Ease of Use

Workshop Management

Invoicing

Customer Support

Training and Learning Curve

Workshop Software’s user interface

Ease of use rating:

Workshop Software review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(31)
5(36)

What do users say about Workshop Software?

Users say Workshop Software is easy to use, with an intuitive interface that helps them manage jobs, invoicing, and customer records efficiently. They find it accessible for staff with varying technical skills and appreciate its integration with other programs, though some mention it can feel clunky or cumbersome at times. They report that most tasks are straightforward, but a few note difficulties with navigation and wish for more customization options.

Reviewers indicate invoicing is streamlined and professional-looking, making customer billing and record-keeping easier. They like the ability to email invoices and manage payments, but some experience frustrations with editing finalized invoices, syncing issues, and limited customization.

Select to learn more


Who uses Workshop Software?

Based on 77 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive
Mechanical or Industrial Engineering
Legal Services
Electrical/Electronic Manufacturing
Others

Use cases

Auto Repair

Workshop Software's key features

Most critical features, based on insights from Workshop Software users:

Appointment scheduling
VIN lookup
Accounting
Labor rates
Service history
Point of sale (pos)
CRM
Maintenance scheduling
Employee scheduling

All Workshop Software features

Features rating:

Accounting
Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Billing & invoicing
Chat/Messaging
Communication management
Contact database
Cost tracking
CRM
Customer database
Customer history
Customizable reports
Data import/export
Document management
Electronic payments
Employee scheduling
Employee time clock
Estimating
Inspection management
Inventory control
Inventory management
Invoice management
Job costing
Job tracking
Labor cost reporting
Labor rates
Maintenance scheduling
Multi-Location
Order management
Parts management
Performance metrics
Point of sale (pos)
Progress tracking
Purchase order management
QuickBooks integration
Quotes/Estimates
Records management
Reminders
Repair tracking
Reporting & statistics
Scheduling
Service history
SMS messaging
Third-Party integrations
Time tracking
Transaction history
User management
Vehicle information
VIN Decoder
VIN lookup
Workflow management
Work order management

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Workshop Software pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Silver

169

Per month

Features included:

  • Accounting / Automotive / CRM Integrations
  • Customer Management
  • Email and Phone Support
  • Import and Export Data
  • Management Reporting
  • Onboarding Training
  • Stock Management
  • Stock Orders
  • Text/SMS Messages

Gold

199

Per month

Features included:

  • Auto Inspect Inspection Tool
  • Courtesy Car/Loan Car Management
  • Customer Online Bookings
  • Export Individual Reports
  • Print Job Cards for a Day
  • Serial Number Tracking
  • Start Bookings for a Day
  • Advanced Phone App
  • Workshop Intelligence
  • Reserve Stock - Improved Stock Management

Platinum

299

Per month

Features included:

  • Multi-Site and Franchise Management
  • Franchise and Multi-Site Reporting
  • Customer, Vehicle and Product Sharing Between Sites
  • Public API
  • Public Booking API
  • WorkshopWeb
  • Advanced Service
  • Everything in Gold

User opinions about Workshop Software price and value

Value for money rating:

To see what individual users think of Workshop Software's price and value, check out the review snippets below.

“It offers a comprehensive set of features that streamline workshop management, from scheduling to inventory tracking.”
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Hardik J.

Engineer

“It simplifies scheduling, invoicing, and customer interactions, improving overall workflow.”
DD

Drew D.

Sales Manager

Workshop Software support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Videos
Webinars

Workshop Software FAQs

Q. Who are the typical users of Workshop Software?

Workshop Software has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. Does Workshop Software support mobile devices?

Workshop Software supports the following devices:
iPad, Android, iPhone


Q. What level of support does Workshop Software offer?

Workshop Software offers the following support options:
Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support

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