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Charm Logo

Direct-To-Consumer eCommerce Intelligence Platform

Table of Contents

Charm - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

Charm overview

What is Charm?

Use Charm to find and analyze 4 million ecommerce brands worldwide. As a SaaS company, retailer, marketing agency, investor, or 3PL, get the in-depth ecommerce data you need for lead generation, merchandising, and sourcing. Charm uses a combination of natural language processing, computer vision, and algorithmic pattern recognition to understand all of direct-to-consumer ecommerce.

With Charm you can:

-Build the perfect pipeline of qualified ecommerce brands & TikTok Shops: Prospect for ecommerce brands and TikTok Shops. Search for leads across key metrics including the Charm Growth Score, Charm Success Score, ad count, tech stack, marketplace, social media metrics, and more.

-Discover fast-growing brands to sell at your retail organization: Discover up-and-coming brands selling online or on TikTok Shop. Search within target product categories to find brands that are a good fit to sell on your store, and make informed, data-backed merchandising decisions.

- Get in-depth data points to source and diligence your next investment: We used the Charm Growth Score to discover up-and-coming brands like Allbirds and Caraway before they became household names.

-Use the Prospector tool which helps you find lists of brands within your ideal customer profile. Search for lists of brands by inputting key metrics including category, tech stack, store platform, Charm Growth Score, Charm Success Score, SKU count, and much more

Key benefits of using Charm

-Charm.io utilizes proprietary AI models to identify, analyze and score every ecommerce brand online. Our system discovers brands as they are launched in real time, and in total track over 4M direct-to-consumer brands through critical performance metrics across social awareness and engagement, distribution, web traffic, product pricing, ad exposure and revenue growth.

- Companies can use specific filters such as ad count, tech stack, and store platform to find the brands that match their ideal customer profile. They can also use these data points to personalize their outbound messaging to increase email open rates and close more deals.

-Charm recently added to their capabilities by also providing daily sales data on every product sold on TikTok Shop across all categories and markets globally.

Starting price


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Charm’s user interface

Ease of use rating:

Charm reviews

Overall rating

5.0

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Charm's key features

Most critical features, based on insights from Charm users:

Lead capture
Prospecting tools
Contact database
Contact management
Lead segmentation
Data import/export

All Charm features

Features rating:

Alerts/Notifications
API
Chat/Messaging
Customer segmentation
Data extraction
Event triggered actions
Lead generation
Lead management
Lead notifications
Lead qualification
Pipeline management
Reporting/Analytics
Search/Filter
Third-Party integrations

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Charm pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Brand Discovery

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No pricing info

Sourcing & Diligence

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No pricing info

Prospecting

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No pricing info

TikTok Shop Analytics

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No pricing info

User opinions about Charm price and value

Value for money rating:

Charm integrations (2)

Charm support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

Live Online
Webinars
Documentation
Videos

Charm FAQs

Q. Who are the typical users of Charm?

Charm has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Charm support?

Charm supports the following languages:
English


Q. Does Charm offer an API?

Yes, Charm has an API available for use.


Q. What level of support does Charm offer?

Charm offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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