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Online choice analytics software.

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Discover Pricing, Features, Reviews and Alternatives

Discover FAQs

Q. What type of pricing plans does Discover offer?

Discover has the following pricing plans:
Starting from: $0.00/year
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Discover?

Discover has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Discover support?

Discover supports the following languages:
English


Q. Does Discover offer an API?

No, Discover does not have an API available.


Q. What level of support does Discover offer?

Discover offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Discover product overview

Price starts from

0

Per year

Other

What is Discover?

Discover is our web-based survey platform that makes choice analytics easier than ever before. Point and click to build a survey easily!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online
Videos

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Why am I seeing this?

Discover pricing information

Value for money

4.3

/5

19

Starting from

0

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Discover features

Functionality

4.2

/5

19

Total features

39

4 categories

Most valued features by users

Third-Party Integrations
API
Reporting & Statistics
Data Import/Export
Reporting/Analytics
Customizable Templates
Customizable Branding
Access Controls/Permissions

Functionality contenders

Discover users reviews

Overall Rating

4.6

/5

19

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

12

6

1

0

0

Pros
I liked the survey analysis tool best from this software. The process of making the survey was easy and straight forward but the analysis tools are very useful.
Very practical, easy to use, students that need for example max-diff or conjoint love it, it provides them with a tool that really helps them in their graduation project.
Undoubtedly the best tool for conjoint analysis. The available features are comprehensive.
Cons
Also, once in a while the MaxDiff module occasionally got stuck if I tried to make an edit. The survey keeps reloading and I have to close out the browser and log back in to get it unstuck.
Also the look of the survey is very dull. M not sure if that’s on purpose or not.
So far, I have yet to find any issues with the use of the software that I find problematic.

Overall rating contenders

AvatarImg

Verified reviewer

Higher Education, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Simplicity you can trust

Reviewed 5 years ago

Overall, great product. Many advanced features exist but they are nicely tucked away so that you can learn and use the techniques more readily.

Pros

Easy to learn, hard to break, methods I trust

Cons

I'm sure it is good practice to log me out automatically after a period of inactivity but I would like the option to extend the period a bit. I'm often spending a fair amount of time thinking or investigating an option and I get logged out a lot. It's not a big deal but certainly noticeable to me. Also, once in a while the MaxDiff module occasionally got stuck if I tried to make an edit. The survey keeps reloading and I have to close out the browser and log back in to get it unstuck.

GD
AvatarImg

Grant D.

Market Research, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Survey Tool for the Money That's Regularly Updated and Improved

Reviewed 5 years ago

I really enjoy the whole body of literature available within the Sawtooth site. It seems there's no question we've asked that someone else hasn't already asked and for which there is a clear and concise answer already available within the technical papers or forums. The support team is really helpful and responsive as well.

Pros

Discover is a great online survey tool for general interview questions, but especially for MaxDiff and conjoint. The platform is intuitive and the conjoint analysis is very easy to understand compared with other survey tools. You can't find another platform that offers conjoint with this level of quality at this price. And I like that Discover is regularly updated with new features. It has been a great tool for us!

Cons

Integrating a Discover survey with an outside panel or another survey can be a process, but it's easier now than it used to be. The support team is really helpful for that. The biggest limitation for us is that we can't distribute the survey by email within the Discover platform and need to use an outside party. But once you have that arrangement set up, integration with Discover is fairly easy.

AY
AvatarImg

Andrew Y.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Helpful features

Reviewed 5 years ago

Overall the data is useful but creating the survey to get there is tough.

Pros

The CBC questions without a doubt are most helpful

Cons

Rearranging questions and question dependency is not an easy thing to do. Google forms has an easy logic flow for these questions. Also the look of the survey is very dull. I’m not sure if that’s on purpose or not.

CW
AvatarImg

Catherine W.

Information Technology and Services, 1,001-5,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent Product for Light Market Research Use

Reviewed 5 years ago

Overall, it's a great tool. Easy to use, but we needed more horsepower and the LCA.

Pros

I love the intuitive and easy to use nature of Discover. It makes it so that anyone can start doing quant analysis. It's almost idiot proof, since it recommends things like sample size, which really helps as far as being able to delegate survey design to others on my team. Other pros include features like the maxDiff analyzer which has the Turf Analysis, which everyone seems to love.

Cons

I ultimately had to upgrade to Lighthouse Studio because of the nature of our business. We have to do very complex CBC questions with quite a few attributes. This complication as well as skip logic needed for co-fielding (discover might do that, to be honest, but I didn't try), make it simpler to just go to Lighthouse. I also with that Discover could do LCA Segmentation. I feel like that's an absolute must have.

SH
AvatarImg

Steven H.

Higher Education, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent platform for conjoint studies

Reviewed 5 years ago

I am very happy with Discover. I have been using it to teach design courses (with a market research flavor) for over a decade, and Discover eases much of the burden that we used to have with Lighthouse (especially with uploading and hosting). Great product that I recommend!

Pros

The most important feature is the market-leading conjoint analysis capabilities, for which there are no peers. Over the past couple of years, Sawtooth has made the Discover platform easier and more powerful, which reduces the effort needed from me to use and teach the techniques to others.

Cons

It would be helpful for Sawtooth to provide short (2-5 minute) video tutorials for how to use certain features (e.g., setting up a CBC study, analyzing CBC results, using the market simulator).

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