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Gong vs ELSA Speak Comparison (2026)

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ELSA Speak logo

ELSA Speak

Overview

Cloud-based Revenue AI platform for B2B go-to-market teams, capturing customer interactions, forecasting pipeline, and coaching reps.

Recognized GSV Edtech 150 and CB Insights AI 100 and trusted by 20M+ users and 400+ companies worldwide, ELSA offers immediate feedback for users’ both scripted and unscripted input speech to sound like a native speaker. Join an interactive and engaging learning communities with ELSA

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6.99

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

561

5

4

3

2

1

467

84

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

175

5

4

3

2

1

114

46

9

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“It has single handedly improved our performance as a sales organization this year, as it allows us to record all of our sales calls and get detailed summaries on where deals stand and allows us to focus on quality conversations, rather than having to take detailed notes during discovery calls, demos, and proposals.”
DC

Darby C.

Account Executive

“I can easily discover the "good" and the "bad" of calls, discover more about talk ratio, and the videos are easily sharable to help with collaboration.”
MW

Marissa W.

Senior Account Executive

“The mobile app is also fantastic and allows you to review calls on the go or in the car (it even syncs with CarPlay).”
Verified reviewer profile picture

Kyle P.

COO

Pros

“the free version is decent for pronanciation corrections.”
JZ

Josh Z.

ceo

“Elsa gives a free trial for users to try them out.”
JZ

Josh Z.

ceo

“Easy interface,”
ZB

Zdzislaw B.

Mr Zee

Cons

“Lack of AI features across all call transcripts, the wait on transcription times / upload times, and the frequent product outages.”
AP

Angie P.

VP, Revenue

“This lack of flexibility has required us to engage our development team at additional cost, adding significant operational and opportunity costs just to extract data we already own. If your business needs easy, bulk access to call data or plans to integrate with other platforms, these limitations can create challenges.”
NP

Neel P.

Sales Operations Manager

“However, their current solution is far from convenient or accessible—it requires downloading calls individually, which is impractical and inefficient for a large volume of data.”
NP

Neel P.

Sales Operations Manager

Cons

“The layout of the video pages leaves little room for the video itself, and it does not allow for rotating the screen to enlarge the image.”
Verified reviewer profile picture

Eugenio G.

DevOps

“The appearance is a bit confused to understand the structure of lessons.”
Verified reviewer profile picture

Xuan H.

Data Analyst

“I don't find the program so easy to manage. When starting each study session I am presented with many "recommended", "by topics" or "games" options for training, when it would be more intuitive to continue directly from where I left off.”
RO

Reisla O.

postdoctoral researcher

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features107
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Asynchronous Learning
  • Audio Capture
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Blended Learning
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Conferencing
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Intelligence
  • Correlation Analysis
  • Course Library
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Management
  • Data Visualization
  • Deal Management
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Coaching Tools
  • Employee Engagement
  • Employee Portal
  • Employee Scheduling
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • For Call Centers
  • For Sales Teams/Organizations
  • Forecasting
  • Gamification
  • Goal Management
  • Graphical Data Presentation
  • Integrations Management
  • Interaction Tracking
  • Interactive Content
  • Keyword Filtering
  • Labor Forecasting
  • Learning Management
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Notes Management
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Playbooks
  • Predictive Analytics
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Prospecting Tools
  • Real-Time Data
  • Recommendations
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Self-Service Content Curation
  • Self-Service Search
  • Self-paced Learning
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Speech Recognition
  • Speech-to-Text Analysis
  • Statistical Analysis
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Visual Analytics
  • Workflow Automation
  • Workflow Management
  • Total features22
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Asynchronous Learning
  • Audio Capture
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Blended Learning
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Conferencing
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Intelligence
  • Correlation Analysis
  • Course Library
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Management
  • Data Visualization
  • Deal Management
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Coaching Tools
  • Employee Engagement
  • Employee Portal
  • Employee Scheduling
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • For Call Centers
  • For Sales Teams/Organizations
  • Forecasting
  • Gamification
  • Goal Management
  • Graphical Data Presentation
  • Integrations Management
  • Interaction Tracking
  • Interactive Content
  • Keyword Filtering
  • Labor Forecasting
  • Learning Management
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Notes Management
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Playbooks
  • Predictive Analytics
  • Productivity Analysis
  • Progress Reports
  • Progress Tracking
  • Prospecting Tools
  • Real-Time Data
  • Recommendations
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Self-Service Content Curation
  • Self-Service Search
  • Self-paced Learning
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Speech Recognition
  • Speech-to-Text Analysis
  • Statistical Analysis
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Visual Analytics
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations31
  • Actively AI
  • Agentforce
  • ChurnZero
  • Claude
  • Clay
  • CloudTalk
  • Dust
  • Dynamics 365 Sales
  • Five9
  • Glean
  • GoTo Meeting
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • LinkedIn Sales Navigator
  • Loom
  • Microsoft Outlook
  • Microsoft Teams
  • Notion
  • Outreach
  • Salesforce Commerce Cloud
  • Salesloft
  • Square Point of Sale
  • Tonkean
  • Totango
  • Webex Suite
  • Yoke (formerly CoPilot AI)
  • Zapier
  • Zoho CRM Plus
  • Zoom Workplace
  • monday CRM
  • trumpet
  • Total integrationsN/A
  • Actively AI
  • Agentforce
  • ChurnZero
  • Claude
  • Clay
  • CloudTalk
  • Dust
  • Dynamics 365 Sales
  • Five9
  • Glean
  • GoTo Meeting
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • LinkedIn Sales Navigator
  • Loom
  • Microsoft Outlook
  • Microsoft Teams
  • Notion
  • Outreach
  • Salesforce Commerce Cloud
  • Salesloft
  • Square Point of Sale
  • Tonkean
  • Totango
  • Webex Suite
  • Yoke (formerly CoPilot AI)
  • Zapier
  • Zoho CRM Plus
  • Zoom Workplace
  • monday CRM
  • trumpet

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