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Gong.io Alternatives

How do Gong.io alternatives compare?

Dialpad and Refract stand out as its top competitors based on similarity, popularity and user reviews. When comparing Gong.io to its top 100 alternatives, Slack has the highest rating, with Salesforce Sales Cloud as the runner-up, and Gong.io ranking 5th place. Slack has the most reviews with a total of 20,748, while Gong.io has 484. Users say Slack tops the list for value for money followed by Salesforce Sales Cloud, while Gong.io comes in 7th. Users also say Slack and Salesforce Sales Cloud are the easiest to use, while Gong.io takes 6th place.

What are the top 5 alternatives to Gong.io?


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Gong.io

Dialpad

4.3
(423)

Cloud communications system for enterprises

Features

Total

22

82

43

features in common

22

features in common

Dialpad's unique features

  • Call Transfer

  • Drag & Drop

  • Call Disposition

  • Inbound Call Center

Gong.io's unique features

  • Data Management

  • Contextual Guidance

  • Recording

  • Multi-Channel Communication

Starting from

$15

Value for money

4.4

0.3

4.7

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Refract

4.4
(24)

The sales training tool that identifies key mistakes

Features

Total

19

43

43

features in common

19

features in common

Refract's unique features

  • Call List Management

  • Data Import/Export

  • Graphical Data Presentation

  • Assignment Management

Gong.io's unique features

  • Call Scripting

  • Multi-Channel Communication

  • Visual Discovery

  • Visual Analytics

Starting from

$50/month

Value for money

4.5

0.2

4.7

What users say about Refract's value for money

The software makes a trainers job like mine really effective and easier. It allows the learner to hear and see first hand what they are great at and equally what needs to improve and how.

AB

Audrey B.

Has much of the features of far more expensive competitors in this space that cost upwards of $20k-$30k. Support team is amazing - helpful - responsive - innovative.

Dan L.

Salesken

(0)

AI-based conversational intelligence tool for sales reps

Features

Total

13

25

43

features in common

13

features in common

Salesken's unique features

  • Communication Management

  • Lead Capture

  • Lead Qualification

  • Activity Dashboard

Gong.io's unique features

  • Multi-Channel Communication

  • Sentiment Analysis

  • Event Triggered Actions

  • Indexing

Bitrix24

4.0
(479)

100% free CRM, collaboration and communication tool suite

Features

Total

18

356

43

features in common

18

features in common

Bitrix24's unique features

  • Gantt/Timeline View

  • Employee Photos

  • Customizable Forms

  • Auto-Responders

Gong.io's unique features

  • Data Management

  • Contextual Guidance

  • Scheduled Recording

  • Visual Analytics

Starting from

$49/month

Value for money

4.2

0.5

4.7

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Outreach

4.5
(242)

Sales Engagement Platform

Features

Total

10

49

43

features in common

10

features in common

Outreach's unique features

  • Scheduling

  • Sales Onboarding & Training

  • Activity Tracking

  • Email Management

Gong.io's unique features

  • Multi-Channel Communication

  • Call Monitoring

  • Event Triggered Actions

  • Contextual Guidance

Value for money

4.3

0.4

4.7

What users say about Outreach's value for money

In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.

KS

Krist S.

What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.

Nate E.

Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

Features

Total

17

155

43

features in common

17

features in common

Pipedrive's unique features

  • Document Storage

  • Product Catalog

  • Call List Management

  • Contact Database

Gong.io's unique features

  • Call Scripting

  • Audio / Video Conferencing

  • File Transfer

  • Recording

Starting from

$12.5/month

Value for money

4.4

0.3

4.7

What users say about Pipedrive's value for money

Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

CK

Caner K.

BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.

AR

Anonymous Reviewer

Groove

4.7
(121)

The #1 Sales Engagement Platform for Salesforce

Features

Total

8

45

43

features in common

8

features in common

Groove's unique features

  • Campaign Management

  • Reminders

  • Call Management

  • Lead Qualification

Gong.io's unique features

  • Multi-Channel Communication

  • Archiving & Retention

  • Competitive Analysis

  • Contextual Guidance

Value for money

4.7
4.7

What users say about Groove's value for money

Groove Flow is the best automation tool that our company has used - it is intuitive with a friendly UI and strong integration with SalesForce.

Brian H.

It is very intuitive, and there is great customer support. I love using Groove to maximize my productivity.

DL

Daniel L.

Freshsales

4.6
(480)

Sales management solution

Features

Total

14

144

43

features in common

14

features in common

Freshsales' unique features

  • Team Assignments

  • Heatmaps

  • Shared Contacts

  • Email Campaign Management

Gong.io's unique features

  • Onboarding

  • Sentiment Analysis

  • Video Conferencing

  • Call Tagging

Starting from

$15/month

Value for money

4.5

0.2

4.7

What users say about Freshsales' value for money

With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.

Brendan T.

The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.

FQ

Farhan Q.

Chorus

4.7
(51)

Capture, transcribe & analyze sales team calls & meetings

Features

Total

20

38

43

features in common

20

features in common

Chorus' unique features

  • Conversion Rate Optimization

  • Email Management

  • SSL Security

  • Summary Reports

Gong.io's unique features

  • Call Scripting

  • Multi-Channel Communication

  • Visual Discovery

  • Competitive Analysis

Value for money

4.7
4.7

What users say about Chorus' value for money

Chorus is great for new hire training. We put together a playlist of call snippets and are able to highlight best practices and learning experiences.

AR

Anonymous Reviewer

It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.

Colby S.

Wingman

4.6
(134)

Conversation intelligence tool for growing sales teams

Features

Total

23

45

43

features in common

23

features in common

Wingman's unique features

  • Call Reporting

  • CRM

  • Automatic Call Distribution

  • Call List Management

Gong.io's unique features

  • Indexing

  • Call Scripting

  • Visual Analytics

  • Competitive Analysis

Starting from

$500/year

Value for money

4.6

0.1

4.7

What users say about Wingman's value for money

I also love the prompts that help me to talk less and ask more questions. I haven't used them yet, but I love the idea of the cards that pop up automatically when needed.

MM

Marcus M.

Cool features like bookmarking interesting parts of calls and auto detection of relevant topics like pricing. CRM integration is also useful.

KO

Kritika O.

PhoneBurner

4.9
(146)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

20

112

43

features in common

20

features in common

PhoneBurner's unique features

  • Categorization/Grouping

  • Tagging

  • Integrations Management

  • Auto-Dialer

Gong.io's unique features

  • Feedback Management

  • Contextual Guidance

  • Scheduled Recording

  • Audio / Video Conferencing

Starting from

$149/month

Value for money

4.7
4.7

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

Kixie PowerCall

4.8
(161)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

15

70

43

features in common

15

features in common

Kixie PowerCall's unique features

  • Real Time Data

  • Local Caller ID

  • Call Transfer

  • Preview Dialer

Gong.io's unique features

  • Multi-Channel Communication

  • Visual Analytics

  • Event Triggered Actions

  • Contextual Guidance

Starting from

$29/month

Value for money

4.7
4.7

What users say about Kixie PowerCall's value for money

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Introhive

4.4
(7)

Grow revenue, relationships, and retention.

Features

Total

9

65

43

features in common

9

features in common

Introhive's unique features

  • Real Time Data

  • Customer Database

  • Campaign Management

  • Quality Control

Gong.io's unique features

  • Multi-Channel Communication

  • Scheduled Recording

  • Event Triggered Actions

  • Indexing

EngageBay

4.7
(92)

Integrated sales & marketing software for growing teams

Features

Total

17

213

43

features in common

17

features in common

EngageBay's unique features

  • Real Time Monitoring

  • Communication Management

  • Keyword Filtering

  • Goal Setting / Tracking

Gong.io's unique features

  • Data Management

  • Contextual Guidance

  • Archiving & Retention

  • Sentiment Analysis

Starting from

$8.99/month

Value for money

4.8

0.1

4.7

What users say about EngageBay's value for money

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cuong T.

Some missing features such as missing Google Meet, and location in calendar event.

CP

Chris P.

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

12

102

43

features in common

12

features in common

Ricochet360's unique features

  • Social Marketing

  • Customer Database

  • Live Chat

  • Template Management

Gong.io's unique features

  • Video Conferencing

  • Code-free Development

  • Competitive Analysis

  • Indexing

Value for money

4.9

0.2

4.7

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Zendesk Sell

4.3
(134)

All-in-one sales platform for sales teams.

Features

Total

15

126

43

features in common

15

features in common

Zendesk Sell's unique features

  • Web-based Deployment

  • Tagging

  • Customer Support

  • Chat/Messaging

Gong.io's unique features

  • Indexing

  • On-Demand Recording

  • Onboarding

  • Visual Discovery

Starting from

$19/month

Value for money

4.1

0.6

4.7

What users say about Zendesk Sell's value for money

We liked Base because it does not cost too much and it is good with history. It also plugs with dropbox which is a good feature.

SC

Samuel C.

Zendesk has the worst customer service, which is crazy because they are a customer service platform. Not many third-party integrations.

Brenden S.

Features

Total

11

151

43

features in common

11

features in common

Really Simple Systems CRM's unique features

  • Opportunity Management

  • Activity Management

  • Self Service Portal

  • Contract/License Management

Gong.io's unique features

  • Audio / Video Conferencing

  • Call Monitoring

  • Video Conferencing

  • Data Management

Starting from

$14/month

Value for money

4.5

0.2

4.7

What users say about Really Simple Systems CRM's value for money

The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.

CD

Charlie D.

I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.

Marie W.

Salesforce Sales Cloud

4.4
(16.1K)

Cloud-based CRM & Sales Automation

Features

Total

16

161

43

features in common

16

features in common

Salesforce Sales Cloud's unique features

  • Lead Qualification

  • Maintenance Management

  • Buyer Management

  • Microsoft Outlook Integration

Gong.io's unique features

  • Indexing

  • Call Scripting

  • Archiving & Retention

  • Code-free Development

Value for money

4.0

0.7

4.7

What users say about Salesforce Sales Cloud's value for money

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

MD

Michael D.

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

AR

Anonymous Reviewer

Salesflare

4.7
(119)

Intelligent CRM for small and medium sized B2B businesses

Features

Total

16

178

43

features in common

16

features in common

Salesflare's unique features

  • Email Management

  • Real Time Analytics

  • Projections

  • Customizable Reports

Gong.io's unique features

  • Indexing

  • Call Scripting

  • File Transfer

  • Recording

Starting from

$29/month

Value for money

4.8

0.1

4.7

What users say about Salesflare's value for money

The staff is always helpful and eager to help resolve any questions you may have. A pleasure to work with for sure.

HO

Heather O.

We love Customer Support as CSR is always there to help us. And it has so many awesome features which will help you in saving money on cold email campaign tools.

Gourav M.

NICE CXone

4.2
(507)

Cloud Contact Center Software

Features

Total

19

117

43

features in common

19

features in common

NICE CXone's unique features

  • Manual Dialer

  • Budgeting/Forecasting

  • Auto-Responders

  • VoIP

Gong.io's unique features

  • Search/Filter

  • Audio / Video Conferencing

  • Dashboard

  • Visual Analytics

Starting from

$100/month

Value for money

4.0

0.7

4.7

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

CallTrackingMetrics

4.6
(62)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

16

120

43

features in common

16

features in common

CallTrackingMetrics' unique features

  • Call List Management

  • Answering Machine Detection

  • Inbound Call Center

  • Automatic Transcription

Gong.io's unique features

  • Search/Filter

  • Audio / Video Conferencing

  • Dashboard

  • Sentiment Analysis

Starting from

$39/month

Value for money

4.6

0.1

4.7

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

The support team is also consistently helpful and responsive as is our dedicated account representative.

SK

Stephen K.

ChaseData CCaaS

4.8
(132)

Cloud-based call center solution for SMBs

Features

Total

12

97

43

features in common

12

features in common

ChaseData CCaaS's unique features

  • Hotkeys

  • CRM

  • API

  • Computer Telephony Integration

Gong.io's unique features

  • Audio / Video Conferencing

  • Code-free Development

  • Event Triggered Actions

  • Feedback Management

Value for money

4.7
4.7

What users say about ChaseData CCaaS's value for money

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.

WD

Wayne D.

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.

BH

Brian H.

SalesDirector.ai

4.5
(31)

Revenue Intelligence Data Platform for B2B Sales Orgs

Features

Total

11

47

43

features in common

11

features in common

SalesDirector.ai's unique features

  • Sales Reports

  • Campaign Analytics

  • Opportunity Management

  • Activity Tracking

Gong.io's unique features

  • Call Scripting

  • Recording

  • Audio / Video Conferencing

  • Collaboration Tools

Starting from

$29/month

Value for money

4.7
4.7

What users say about SalesDirector.ai's value for money

Very helpful in monitoring our customer engagement, evaluate accounts and opportunities that are healthy or may need attention.

BP

Bryan P.

I like the ease of use, it's pretty functional and for the most part is accurate.

RJ

Rickey J.

Second Nature

5.0
(2)

Virtual Role Play Partner for Every Sales Rep

Features

Total

11

26

43

features in common

11

features in common

Second Nature's unique features

  • Content Library

  • Gamification

  • Mobile Access

  • Employee Onboarding

Gong.io's unique features

  • Contextual Guidance

  • Code-free Development

  • Search/Filter

  • Call Tagging

Close

4.7
(137)

The CRM for high-performance sales teams.

Features

Total

15

124

43

features in common

15

features in common

Close's unique features

  • Email Templates

  • Activity Management

  • Prospecting Tools

  • Workflow Management

Gong.io's unique features

  • Audio / Video Conferencing

  • Sentiment Analysis

  • Event Triggered Actions

  • Data Management

Starting from

$25/month

Value for money

4.3

0.4

4.7

What users say about Close's value for money

Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.

Anna K.

I consider it as a platform because of it's flexible and rich API that allows you to customize any component. Close.io is a fantastic tool that teams should use for interacting with their customers.

Nick P.

monday.com

4.6
(2.4K)

Project Management Made Easy

Features

Total

22

500

43

features in common

22

features in common

monday.com's unique features

  • Task Tagging

  • Drag & Drop

  • Recurring Tasks

  • Payroll Management

Gong.io's unique features

  • Scheduled Recording

  • Call Recording

  • Visual Analytics

  • Indexing

Starting from

$10/month

Value for money

4.3

0.4

4.7

What users say about monday.com's value for money

I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.

AR

Anonymous Reviewer

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.

AR

Anonymous Reviewer

Cirrus Insight

4.2
(104)

#1 App for Connecting Salesforce and Gmail

Features

Total

2

38

43

features in common

2

features in common

Cirrus Insight's unique features

  • Activity Dashboard

  • Call Management

  • Document Storage

  • Field Sales Management

Gong.io's unique features

  • Competitive Analysis

  • Call Tagging

  • Training Management

  • Reporting & Statistics

Starting from

$7/year

Value for money

4.0

0.7

4.7

What users say about Cirrus Insight's value for money

And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.

Will G.

Customer support is terrible. No training upon initiation.

JM

John M.

Sopro

4.9
(44)

B2B Lead Generation - Flood Your Inbox With Qualified Leads

Features

Total

5

54

43

features in common

5

features in common

Sopro's unique features

  • Email Distribution

  • Forecasting

  • For Sales Teams/Organizations

  • Action Management

Gong.io's unique features

  • Video Conferencing

  • Visual Discovery

  • Competitive Analysis

  • Third Party Integrations

Starting from

£2,000/month

Value for money

4.7
4.7

What users say about Sopro's value for money

And in that respect, being able to talk directly to the people at SoPro and tap into their recommended best practice was hugely valuable.

CW

Chris W.

The platform is easy to use, yet comprehensive. It clearly benefits from significant user-testing, as it is really intuitive.

AL

Adrian L.

RepZio

4.4
(256)

Mobile sales solution for field sales reps

Features

Total

4

32

43

features in common

4

features in common

RepZio's unique features

  • Channel Management

  • Territory Management

  • Sales Reports

  • Product Catalog

Gong.io's unique features

  • Video Conferencing

  • Dashboard

  • Competitive Analysis

  • Reporting & Statistics

Starting from

$25/month

Value for money

4.3

0.4

4.7

What users say about RepZio's value for money

Love the ability to take orders even when not online. Very happy that we are able to customize features as needed.

CZ

Christen Z.

I love the daily use features and simplicity of system. Excellent support if you need help.

CZ

Christen Z.

Cognism

3.5
(6)

Global sales intelligence platform.

Features

Total

2

32

43

features in common

2

features in common

Cognism's unique features

  • CRM

  • Phone Number Extraction

  • Pipeline Management

  • Address Validation

Gong.io's unique features

  • Competitive Analysis

  • Call Recording

  • Training Management

  • Performance Metrics

Lusha

4.0
(197)

Lead enrichment software for recruiters and marketers

Features

Total

1

16

43

features in common

1

features in common

Lusha's unique features

  • Lead Nurturing

  • Real Time Notifications

  • Lead Database Integration

  • Prospecting Tools

Gong.io's unique features

  • Competitive Analysis

  • Call Tagging

  • Training Management

  • Reporting & Statistics

Starting from

$39/month

Value for money

3.6

1.1

4.7

What users say about Lusha's value for money

The tool came with rave reviews and recommendations - either these are all fake or the tool has become disastrously bad recently.

SI

Saiful I.

For me the best part aside the accuracy of contact information and ease of use, the support team is so lovely , quick to respond, and are always there to take care of you.

MA

Michael A.

Zoho CRM

4.3
(5K)

CRM software that helps you sell smarter, better, faster.

Features

Total

18

197

43

features in common

18

features in common

Zoho CRM's unique features

  • Customer Service Analytics

  • Client Tracking

  • Contract/License Management

  • Email Templates

Gong.io's unique features

  • Data Management

  • Contextual Guidance

  • Archiving & Retention

  • Code-free Development

Starting from

$20/month

Value for money

4.3

0.4

4.7

What users say about Zoho CRM's value for money

They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.

AR

Anonymous Reviewer

As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.

AR

Anonymous Reviewer

CallFinder

4.7
(11)

Speech analytics tool for small to midsize businesses

Features

Total

14

51

43

features in common

14

features in common

CallFinder's unique features

  • Call Transfer

  • Multi-Language

  • Trend / Problem Indicators

  • Publishing / Sharing

Gong.io's unique features

  • Audio / Video Conferencing

  • Code-free Development

  • Video Conferencing

  • Feedback Management

VoiceAI

4.0
(1)

Small moments, deep insights

Features

Total

12

47

43

features in common

12

features in common

VoiceAI's unique features

  • Language Detection

  • Tagging

  • Communication Management

  • Call Routing

Gong.io's unique features

  • Audio / Video Conferencing

  • Scheduled Recording

  • Event Triggered Actions

  • Feedback Management

Five9

4.2
(394)

Cloud contact and call center software

Features

Total

25

115

43

features in common

25

features in common

Five9's unique features

  • Activity Dashboard

  • Workflow Management

  • Monitoring

  • Call Screening

Gong.io's unique features

  • Indexing

  • Onboarding

  • Speech Recognition

  • Natural Language Search

Starting from

$100/month

Value for money

4.0

0.7

4.7

What users say about Five9's value for money

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

Aircall

4.3
(229)

Phone system for support and sales teams

Features

Total

15

92

43

features in common

15

features in common

Aircall's unique features

  • Task Management

  • VoIP

  • SMS Messaging

  • Interaction Tracking

Gong.io's unique features

  • Audio / Video Conferencing

  • Performance Management

  • Competitive Analysis

  • Data Management

Starting from

$30/month

Value for money

4.1

0.6

4.7

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Genesys Cloud CX

4.2
(120)

Mobile optimized cloud call center with multichannel routing

Features

Total

18

121

43

features in common

18

features in common

Genesys Cloud CX's unique features

  • Real Time Analytics

  • Screen Sharing

  • Automatic Lead Distribution

  • Help Desk Management