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Gong vs Salesloft Comparison (2026)

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Good recommendations?

Gong

Salesloft

Overview

Cloud-based Revenue AI platform for B2B go-to-market teams, capturing customer interactions, forecasting pipeline, and coaching reps.

Cloud-based AI revenue orchestration platform for B2B sales, RevOps, and customer success teams, with pipeline management and.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

0.01

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

561

467

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

4.3

232

118

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

Pros

“It has single handedly improved our performance as a sales organization this year, as it allows us to record all of our sales calls and get detailed summaries on where deals stand and allows us to focus on quality conversations, rather than having to take detailed notes during discovery calls, demos, and proposals.”

Darby C.

Account Executive

“I can easily discover the "good" and the "bad" of calls, discover more about talk ratio, and the videos are easily sharable to help with collaboration.”

Marissa W.

Senior Account Executive

“The mobile app is also fantastic and allows you to review calls on the go or in the car (it even syncs with CarPlay).”

Kyle P.

COO

Pros

“As a Sales Development Rep, Salesloft offers a lot of automation and sequence tools to keep track of your leads and engage with them using follow up strategies with your text messages and emails.”

Daniel J.

Sales Development Rep

“The platform offers great structure for sales workflows, but falls short in customization, reporting depth, and polished email presentation.”

Andy H.

Sales Account Manager

“I can also build cadences out for my broader team and foster coordination across the sales team.”

Darby C.

Account Executive

Cons

“Lack of AI features across all call transcripts, the wait on transcription times / upload times, and the frequent product outages.”

Angie P.

VP, Revenue

“This lack of flexibility has required us to engage our development team at additional cost, adding significant operational and opportunity costs just to extract data we already own. If your business needs easy, bulk access to call data or plans to integrate with other platforms, these limitations can create challenges.”

Neel P.

Sales Operations Manager

“However, their current solution is far from convenient or accessible—it requires downloading calls individually, which is impractical and inefficient for a large volume of data.”

Neel P.

Sales Operations Manager

Cons

“The drawbacks I did not enjoy was the limited daily email caps that throttle outreach, formatting issues that make emails look clunky or off-brand.”

Andy H.

Sales Account Manager

“As a company, because we didn't buy Customer Success time, we feel like we are treated like second class citizens and are struggling to get their attention.”

Alex M.

Sales Operations Manager

“In addition, the calling features can be at times glitchy or unreliable.”

Andy H.

Sales Account Manager