GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
HubSpot CRM vs servis.ai Comparison (2026)
Add to Compare
Compare similar apps
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Bigin by Zoho CRM
4.7
Good recommendations?
HubSpot CRM
4.5
(4.4K)5
2.7K
4
1.3K
3
241
2
50
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
servis.ai
4.6
(71)5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Deals move when your team has the right context at the right moment. HubSpot Smart CRM updates itself from your calls, emails, and meetings, so reps can follow up sooner, focus on the right deals, and spend more time winning them. Start free.
Empower your inside sales teams to be more organized, efficient, and effective in their sales efforts.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
4.4K
5
4
3
2
1
2.7K
1.3K
241
50
37
- Value for money
- Ease of use
- Features
- Customer support
78%
would recommend this app4.6
71
5
4
3
2
1
49
19
3
0
0
- Value for money
- Ease of use
- Features
- Customer support
91%
would recommend this appPros
“I appreciated HubSpot's user-friendly design, powerful automation workflows, robust reporting, and seamless alignment between marketing and sales teams.”
CG
Christian G.
Marketing Operations Manager
“It makes it easy to manage contacts, companies, deals, and communication history, giving the entire team clear visibility into customer interactions and sales activities.”
Andrea L.
Innovation Manager
“I can see conversations, update contact details, manage deals, and set follow-up reminders without switching between different tools.”
Ankith T.
Software Developer
Pros
“The reporting features, the ability to integrate with 3rd party software like Twilio and Zapier...”
LN
Lt N.
BI Developer
“Questions on features, bugs, issues, enhancements, etc. have been very well received. If we can't figure out how to do something the way we want it, the support team with FreeAgent has always been extremely helpful.”
LN
Lt N.
BI Developer
“Any issues I've had with implementing or using it, deploying it, training my users on it - get addressed.”
LN
Lt N.
BI Developer
Cons
“What followed was weeks of emails, transfers between Sales, Support, Billing, and Contract Management, repeated internal reviews, and ultimately a denial of our refund request.”
Jeff W.
Owner
“We strongly dispute HubSpot's characterization of what was represented during the sales process and have formally requested the sales call recordings and transcripts.”
Jeff W.
Owner
“The pricing structure is complex, and costs can escalate significantly as you add features, hubs, or users - making it difficult to predict what you'll actually end up paying.”
Krystal M.
People Operations
Cons
“I find it very frustrating that you can't scroll down vertically on windows unless you adapt your fields to fit.”
SP
Sylvie P.
Commercial Representative & CRM Administrator
“The latest navigation design is not as intuitive as it was originally when we first purchased it.”
SP
Sylvie P.
Commercial Representative & CRM Administrator
“The way data is nested or lack there of is something that needs immediate attention. ”
CC
Christian C.
VP of Sales
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last review3 years ago
Key features
- Total features137
- A/B Testing
- AI Copilot
- AI Text Generation
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Scheduling
- Autonomous Task Execution
- Batch Communications
- Batch Processing
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Call List Management
- Campaign Management
- Case Management
- Channel Management
- Click Tracking
- Client Management
- Collaboration Tools
- Commission Management
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Cross-system Integration
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import & Export Tools
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Visualization
- Deal Management
- Decision Making
- Desktop Integration
- Document & Content Mgmt.
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Expense Tracking
- Field Sales Management
- File Management
- Financial Management
- For Insurance Industry
- For Mac Devices
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Generative AI
- Goal Management
- HIPAA Compliant
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Marketing ROI Analytics
- Medication History
- Meeting Management
- Messaging
- Mobile Access
- Mobile App
- Mobile User Support
- Monitoring
- Multi-Channel Communication
- Multi-Channel Social Integration
- Multi-Location
- Multi-step Planning
- Natural Language Interaction
- Onboarding
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Performance Management
- Performance Metrics
- Performance and Reliability
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Proposal Generation
- Prospecting Tools
- Quote & Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shared Contacts
- Single Sign On
- Social Collaboration Features
- Social Media Integration
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Source Tracking
- Support Analytics
- Surveys & Feedback
- Tagging
- Task Management
- Team Assignments
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Training Management
- User, Role, and Access Management
- Web Forms
- Web-based Deployment
- Wiki
- Workflow Capability
- Workflow Management
- Total features131
- A/B Testing
- AI Copilot
- AI Text Generation
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Scheduling
- Autonomous Task Execution
- Batch Communications
- Batch Processing
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Call List Management
- Campaign Management
- Case Management
- Channel Management
- Click Tracking
- Client Management
- Collaboration Tools
- Commission Management
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Cross-system Integration
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import & Export Tools
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Data Visualization
- Deal Management
- Decision Making
- Desktop Integration
- Document & Content Mgmt.
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Expense Tracking
- Field Sales Management
- File Management
- Financial Management
- For Insurance Industry
- For Mac Devices
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Generative AI
- Goal Management
- HIPAA Compliant
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Marketing ROI Analytics
- Medication History
- Meeting Management
- Messaging
- Mobile Access
- Mobile App
- Mobile User Support
- Monitoring
- Multi-Channel Communication
- Multi-Channel Social Integration
- Multi-Location
- Multi-step Planning
- Natural Language Interaction
- Onboarding
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Performance Management
- Performance Metrics
- Performance and Reliability
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Proposal Generation
- Prospecting Tools
- Quote & Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shared Contacts
- Single Sign On
- Social Collaboration Features
- Social Media Integration
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Source Tracking
- Support Analytics
- Surveys & Feedback
- Tagging
- Task Management
- Team Assignments
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Training Management
- User, Role, and Access Management
- Web Forms
- Web-based Deployment
- Wiki
- Workflow Capability
- Workflow Management
Integrations
- Total integrations187
- Shoviv Exchange EDB Recovery Tool
- 123FormBuilder
- AWS Lambda
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- AdRoll
- Agile CRM
- Aircall
- Airtable
- AllClients
- Amazon Simple Storage Service (S3)
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution
- Azuqua
- Azure DevOps
- BambooHR
- Basecamp
- Bedrock Data
- Benchmark Email
- Bidsketch
- BigCommerce
- BigContacts
- Bind ERP
- Bitrix24
- BombBomb
- Brevo
- BrightInfo
- Brightcove
- Calendly
- CallRail
- Campaign Monitor by Marigold
- Capsule
- Ceros
- Chargebee
- ChartMogul
- ClearVoice
- ClickMeeting
- ClickUp
- ClientPoint
- Clio
- Clockify
- Coevera
- Cognito Forms
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio AI CRM
- Cvent Event Management
- Cyfe
- Dasheroo
- Databox
- Datanyze
- Direct Mail
- Discord
- Docparser
- Docusign
- Docusign CLM
- Dotdigital
- Drip
- Dropbox
- Dropbox DocSend
- Dropbox Sign
- Dubsado
- EZ Texting
- Ease.io
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Expensify
- Five9
- Formstack Forms
- FreshBooks
- Freshdesk
- Freshsales
- Front
- FullContact
- GTM Workspace - Powered by ZoomInfo
- GetResponse
- Getsitecontrol
- GitHub
- GitLab
- Glassdoor
- GoTo Training
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Forms
- Google Workspace
- Gravity Forms
- Help Scout
- Helply
- Highrise
- Hootsuite
- Hotjar
- HubSpot Agent Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- IMAP
- Ignition
- Infer
- Infor CloudSuite Industrial
- Instapage
- Invoca
- Invoice Ninja
- Jotform
- Justuno
- Keap
- Keragon
- Kissmetrics
- Kit
- Kixie PowerCall & SMS
- Klaviyo
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadIQ
- LeadMaster
- Leadfeeder
- LeadsBridge
- Less Annoying CRM
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lucky Orange
- MailUp
- MailerLite
- Mailshake
- Marketo Engage
- Membrain
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SQL Server
- Microsoft Teams
- MoData Suite
- Mojo Helpdesk
- MongoDB
- MySQL
- Myphoner
- Netskope One Platform
- Nimble
- Ninja Forms
- Olark
- OnceHub
- OneDrive
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PandaDoc
- Parseur
- PayPal Payments
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Pivotal Tracker
- Podio
- PostgreSQL
- Postman
- Powtoon
- Privy
- Process Street
- Proposify
- Pure Chat
- QuickBooks Bi-Directional Synchronizer
- QuickBooks Enterprise
- QuickBooks GoPayment
- QuickBooks Money
- QuickBooks Online
- QuickBooks Online Accountant
- QuickBooks Online Advanced
- QuickBooks Payroll
- QuickBooks Solopreneur
- QuickBooks Time
- Quickbooks Power BI Connector
- Quo
- Quotient
- Qwilr
- Recurly
- Referral Rock
- ReferralHero
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Events
- Robly
- Sage Intacct
- Sage X3
- SalesSeek
- Salesflare
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- SamCart
- Semrush
- SendGrid
- ServiceM8
- ShipStation
- Shopify
- SignRequest
- SimpleTexting
- Skyvia
- Slack
- Slemma
- Smartling
- Squarespace
- Stannp
- Stitch Labs
- Stripe Payments
- SurveyMonkey
- Taboola
- Teachable
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Thinkific
- Tidio
- Toky
- Trello
- Twilio
- Twitter/X
- Typeform
- Uberflip
- Unbounce
- Vidyard
- Vimeo
- Vtiger CRM
- Wave
- Webflow
- Wishpond
- Wistia
- Wix
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wrike
- Wufoo
- Xero
- YouCanBookMe
- YouTube
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Invoice
- Zoom Phone
- Zoom Workplace
- Zoomph
- airSlate SignNow
- authorize.net
- dotloop
- lemlist
- mailparser.io
- monday AI Work Platform
- noCRM
- tawk.to
- weclapp
- Total integrations142
- Shoviv Exchange EDB Recovery Tool
- 123FormBuilder
- AWS Lambda
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- AdRoll
- Agile CRM
- Aircall
- Airtable
- AllClients
- Amazon Simple Storage Service (S3)
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution
- Azuqua
- Azure DevOps
- BambooHR
- Basecamp
- Bedrock Data
- Benchmark Email
- Bidsketch
- BigCommerce
- BigContacts
- Bind ERP
- Bitrix24
- BombBomb
- Brevo
- BrightInfo
- Brightcove
- Calendly
- CallRail
- Campaign Monitor by Marigold
- Capsule
- Ceros
- Chargebee
- ChartMogul
- ClearVoice
- ClickMeeting
- ClickUp
- ClientPoint
- Clio
- Clockify
- Coevera
- Cognito Forms
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio AI CRM
- Cvent Event Management
- Cyfe
- Dasheroo
- Databox
- Datanyze
- Direct Mail
- Discord
- Docparser
- Docusign
- Docusign CLM
- Dotdigital
- Drip
- Dropbox
- Dropbox DocSend
- Dropbox Sign
- Dubsado
- EZ Texting
- Ease.io
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Expensify
- Five9
- Formstack Forms
- FreshBooks
- Freshdesk
- Freshsales
- Front
- FullContact
- GTM Workspace - Powered by ZoomInfo
- GetResponse
- Getsitecontrol
- GitHub
- GitLab
- Glassdoor
- GoTo Training
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Forms
- Google Workspace
- Gravity Forms
- Help Scout
- Helply
- Highrise
- Hootsuite
- Hotjar
- HubSpot Agent Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- IMAP
- Ignition
- Infer
- Infor CloudSuite Industrial
- Instapage
- Invoca
- Invoice Ninja
- Jotform
- Justuno
- Keap
- Keragon
- Kissmetrics
- Kit
- Kixie PowerCall & SMS
- Klaviyo
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadIQ
- LeadMaster
- Leadfeeder
- LeadsBridge
- Less Annoying CRM
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lucky Orange
- MailUp
- MailerLite
- Mailshake
- Marketo Engage
- Membrain
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SQL Server
- Microsoft Teams
- MoData Suite
- Mojo Helpdesk
- MongoDB
- MySQL
- Myphoner
- Netskope One Platform
- Nimble
- Ninja Forms
- Olark
- OnceHub
- OneDrive
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PandaDoc
- Parseur
- PayPal Payments
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Pivotal Tracker
- Podio
- PostgreSQL
- Postman
- Powtoon
- Privy
- Process Street
- Proposify
- Pure Chat
- QuickBooks Bi-Directional Synchronizer
- QuickBooks Enterprise
- QuickBooks GoPayment
- QuickBooks Money
- QuickBooks Online
- QuickBooks Online Accountant
- QuickBooks Online Advanced
- QuickBooks Payroll
- QuickBooks Solopreneur
- QuickBooks Time
- Quickbooks Power BI Connector
- Quo
- Quotient
- Qwilr
- Recurly
- Referral Rock
- ReferralHero
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Events
- Robly
- Sage Intacct
- Sage X3
- SalesSeek
- Salesflare
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- SamCart
- Semrush
- SendGrid
- ServiceM8
- ShipStation
- Shopify
- SignRequest
- SimpleTexting
- Skyvia
- Slack
- Slemma
- Smartling
- Squarespace
- Stannp
- Stitch Labs
- Stripe Payments
- SurveyMonkey
- Taboola
- Teachable
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Thinkific
- Tidio
- Toky
- Trello
- Twilio
- Twitter/X
- Typeform
- Uberflip
- Unbounce
- Vidyard
- Vimeo
- Vtiger CRM
- Wave
- Webflow
- Wishpond
- Wistia
- Wix
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wrike
- Wufoo
- Xero
- YouCanBookMe
- YouTube
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Invoice
- Zoom Phone
- Zoom Workplace
- Zoomph
- airSlate SignNow
- authorize.net
- dotloop
- lemlist
- mailparser.io
- monday AI Work Platform
- noCRM
- tawk.to
- weclapp
Alternatives
Explore similar apps
