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Reviews summary
4.7
84
5
4
3
2
1
59
22
3
0
0
LO
Leah O.
Chris H.
PB
Petr B.
WL
Wendy L.
SP
Sebastian P.
AR
Anonymous Reviewer
84 reviews
Recommended
marsella a.
Wholesale, 1,001-5,000 employees
Used weekly for 6-12 months
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We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.
A clear and easy-to-read report layout.
Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.
Thank you for the positive review! We will do our best to keep up the good work. Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.
Sanja B.
11-50 employees
Used daily for 6-12 months
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Great support! Even if you do not ask, P2S sees what do you need through your actions and provides it to you.
No pros were added to this review
No cons were added to this review
Sanja, thanks very much for the review! We will do our best to continue our high standard of service delivery!
daniel m.
Information Technology and Services, self-employed
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I like this because it lets me see what my competitors and retailers are pricing so i can get a rough idea of what my prices need to be to be competitive.
I have no cons yet but i have only been using it a short time.
Thank you so much for your feedback, Daniel! We will do our best to keep delivering the service you need!
Herlina W.
Online Media, self-employed
Used daily for less than 6 months
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I am using this service only because my competitor is using a similar program if not the same, I found it really helpful to make me stand the same level of speed as the competitor in tracking and updating the price.
Easy tracking, instant notification via email
We have to update the URLs manually all the time which is troublesome
Thanks for the review! Please keep in mind we offer tailor-made solutions for manual management of our clients' accounts to help them save time and keep their account up-to-date.
Sebastian P.
Computer Hardware, 11-50 employees
Used weekly for 1-2 years
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It's easy to use and support is very helpful, even proactively reach out to give tips based on your account.
Style is a bit old-fashioned but that doens't have to be a bad thing.
Many thanks for your feedback, Sebastian! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services!
Kallum S.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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Overall great experience, easy to learn interface, actionable & easy to interpret reports and a reasonable data collection frequency.
Very easy to read data, the 'share of cheapest product' auto-generated reports were key in helping us decipher our market positioning. The Price Matric report is invaluable when assessing product for product competitiveness, other tools make it harder to get this granular detail so quickly.
Overall a good experience, there were some features lacking when we signed up but I have been told they are releasing a set of new ones. Also the interface is a little dated looking, however this does not affect the performance at all.
Thank you very much for your positive review, Kallum! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.
John H.
Automotive, 1-10 employees
Used weekly for 1-2 years
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This piece of software saves us countless hours a week checking competitor pricing.
I really like the notifications and the ability to get a customised report every day
The menu system could do with a slight update.
Thank you so much for the positive review, John! We will do our best to keep delivering the service you need!
Constantin U.
Automotive, 11-50 employees
Used daily for less than 6 months
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Up-to-date and valuable information gathered in one place.
All necessary information in one place, offering the possibility of quick decisions The ease of use Intuitive menus Great built-in reports with the possibility of configuring The possibility of exporting data Great support team
No cons were added to this review
Costi, thank you so much for your positive review. We really appreciate your opinion and we will keep doing our best to help you and your business benefit the most from using Price2Spy!
Alessandro O.
Music, 11-50 employees
Used weekly for 6-12 months
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FANTASTIC...absolutely the bst provider for price monitoring
Just in time and great accuracy of price changes
sometimes it's slow in charging the pages
Thank you so much for your feedback, Alessandro! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to help.
Gustavo L.
Consumer Electronics, 51-200 employees
Used daily for less than 6 months
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The software is very useful and helps my company a lot. The support team is amazing. Always online (very fast) and available to help with any issue. For sure, the whole team is amazing and kindly.
The interface (layout) could be better to make easier the use.
Hi Gustavo, thanks for the kind words! Let us know when you need any assistance - we are always happy to help and will keep doing so!
Erik B.
Retail, 51-200 employees
Used weekly for 6-12 months
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Finally we have a good view on the market on what dealers have stock on their online platform and how many sku's they offer.
- Automatic reporting system - Great help via mail and telephone - Easy to use
- First time : time consuming (but you have also the choice to let them help you, therefore you have to pay)
Thank you for your review Erik! As you already know we would be glad to help if you need toe add more products in Price2Spy :)
Frank P.
Verified reviewer
Retail, 1-10 employees
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Easy to setup monitoring on my Amazon products
They have the best price I could find for monitoring, but the cost is still significant
Dennis v.
Used daily for less than 6 months
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Good spider system with a lot of different options and good tracking of prices. Thecustomer support is also very good and fast.
Notifications
mobile phone app
Thank you a lot for a kind words Dennis. We will do our best to keep up the good work. Yes, you are right, we do have glitches with your Android app on some models of Huawei. Working on it, will keep you posted as soon as it gets fixed.
maurizio a.
Environmental Services, 11-50 employees
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I can du better and quickly
Permit me to understand better the positioning of my competitors, easy and simply
not very frendly if you are not super in english. I suggest that in very country a local assistent, bcause will be easily to arrange
Thank you very much for your feedback, Maurizio! We are very happy to hear that you're satisfied with our services. We will definitely take your suggestion into consideration. Please let us know if you need help with anything else, we will be happy to assist you.
Kevin E.
Verified reviewer
Retail, 10,001+ employees
Used weekly for less than 6 months
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Price2Spy allows our business to successfully streamline shopping the market to influence pricing decisions. We have benefited from freeing up time to allow our merchandising team to focus on higher level business functions.
Price2Spy gives excellent customer support! You e-mail, they promptly reply. Gives you ability to get business done quickly!
Manually inputting products and URLs is time consuming - would be great to be able to upload a spreadsheet template
Many thanks for your feedback, Kevin! We are very happy to hear that you're satisfied with our services. Suggestions are always very welcomed! Also, if you need help with anything else, we will be happy to assist you.
Martin I.
Used daily for less than 6 months
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The things we like most about this software is the ease of use, email alerts and the great communication line between us and the developers.
No cons were added to this review
Thank you very much for your feedback, Martin! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!
Evan P.
Retail, 11-50 employees
Used daily for less than 6 months
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Price2Spy is is very easy to use. We are emailed when there are changes to a url and the reporting tools are great.
Daily Updates and reporting tools.
Immediate flagging of inactive urls.
Thanks for the positive review! Please keep in mind that you can decrease the number of price check fails before a URL gets deactivated in the account settings.
Tara L.
Verified reviewer
Retail, 11-50 employees
Used monthly for 2+ years
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I love being able to input particular items and have the program look out for and watch what other competitors are selling them for.
It's a fairly young company but has the potential to be great.
Hi Tara, thanks for the nice review! If you have any suggestions or need help with anything, we will be happy to assist you.
Craig D.
Furniture, 51-200 employees
Used weekly for less than 6 months
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Easy analysis of retailer pricing, effective and comprehensive reports, many useful features, easy to communicate with account manager, overall its cost effective with flexible pricing structures
The amount of customisation that is available in the system allowing for a more tailored experience
Although the system is good value, the need for external development can increase the price of one-offs sometimes and cause minor downtime.
Thanks a lot for your feedback, Craig! We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!
Chris P.
Retail, 11-50 employees
Used daily for less than 6 months
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Very easy to use, does everything we need and at a great price!
We have found no cons with the service so far
Peter P.
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A smart software that helps you to keep an eye on your competitors. Various functions, scalability to your needs and powerful reports in one package. The icing on the cake is the fast and professional support of the team. All thumbs up!
No pros were added to this review
No cons were added to this review
Thank you very much for your positive review, Peter! We are very happy to hear that you are satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!
Michael D.
Logistics and Supply Chain, 51-200 employees
Used monthly for less than 6 months
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The interface is intuitive and easy to use. The color coding and detail on reports makes it easy to identify where your prices differ from competitors online. Our industry is slow moving price wise, it was awesome for them to work with is to find a monitoring schedule and pricing for the software that worked for us. If you have many products their option to have P2Spy support upload SKUs and find competitors URLs is such a time saver and the fee is completely reasonable. Customer rep and her team are always quick to respond and assist when needed.
Nothing so far. Will update if needed in future.
Dear Michael, thank you very much for your positive review! We're very happy to hear that you're satisfied with our support and services. We will certainly continue doing our best in helping you out benefit most from using our services!
Nakul R.
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The experience of using Price2Spy has been very fruitful till date. We are fulfilling our objective and there has been no major concerns so far in terms of functionality and usage of the platform.
Excellent support from the helpdesk / customer service team.
No cons were added to this review
Thank you for the kind words!
Francesco R.
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We implemented Price2Spy early in 2016 and the managemnt has been fully satisfied with the outcome. The software provides useful information for strategic decision and the Customer Service team is able to resolve any kind of problem in short times.
No pros were added to this review
No cons were added to this review
Hi Francesco, many thanks for the kind words! We really do appreciate it and we will continue to do our best in order to help you benefit most from using Price2Spy!
Stefan T.
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I often use it and for my work and is extremely useful when the reports are correct. The customer support is very good and they solved the problems pretty quick.
No pros were added to this review
No cons were added to this review
Many thanks for your feedback, Stefan! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.