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Price2Spy Logo

Price2Spy

Price monitoring, comparison & repricing tool for eCommerce

(7)

Price2Spy Reviews

Overall rating

4.7

/5

97

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10

Reviews by rating

Pros and cons

Very delightful to work with as communication excels and helpful with tips to the best running of our business.
Right from that initial trial, the experience we have had with P2S has been excellent, from the features the platform provides all the way through to the help and advice from the support team.
It is an excellent tool at a good price. It allows you to monitor price changes on a daily basis and sends alerts if it detects a change.
Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay.
Style is a bit old-fashioned but that doens't have to be a bad thing.
It's not any problem but sometimes system does not find correct price from competitors site. But team handle these things in no time and it's fixed quickly.
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97 reviews

Recommended

ES
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Emily S.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Such a time saver

Reviewed 3 years ago

Very positive. The software is user-friendly, easy to navigate and the support team are fantastic. This software saves so much time for my team and can pretty much look after itself once the URL's have been loaded and reports automated.

Pros

We spent a lot of time researching and testing pricing software. Price2Spy answered all of our needs and gave us even more. We have a number of automated reports which are sent around to the team on a daily basis. At the touch of a button we can look back at historic pricing and be notified of any pricing which may be of concern. It is an incredibly easy piece of software to navigate and update. They also benefit for a very attentive support team who are always on hand to answer questions of help explain things.

Cons

I struggle to understand how to use some of the reports. However, I have other members of my team who have really got to grips with the software and all of the different reporting options.

Vendor response

Thanks for the great review, Emily! It really means a lot to us and lets us know that we are on the right track! We will continue providing our services to awesome customers like you! :)

MK
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Michael K.

Farming, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very fast and helpful support

Reviewed 2 years ago

We use the tool on a daily basis and it gives us a quick overview of what prices we need to lower (or raise) to achieve the maximum effect of profitable sales.

Pros

The software is well developed from a market perspective. All functions are there. But most importantly, Price2Spy's support is very fast and knowledgeable. The company has an agile way of dealing with any questions or errors in a fast way

Cons

If one could wish for anything, it would be that P2S would be better to sniff out identical products from competitors without us having to manually enter their urls

Vendor response

Hello Michael, We highly appreciate that you spread some time to share your experience with Price2Spy. Also, many thanks for pointing out what could be further improved - we'll do our best to meet your requirements.

AR
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Verified reviewer

Apparel & Fashion, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Price2Spy, a handy marketing tool

Reviewed 5 years ago
Pros

The pricing structure is pretty simple to follow.

Cons

The pricing is quite high for the amount of traffic from the site.

Vendor response

Thanks for your review. Since you mentioned the pricing structure is simple to follow, and that you have pricing concerns, our team would be happy to help you select a smaller price plan that would suit your needs. We encourage our clients to start small, and gradually expand their usage of Price2Spy once they see the benefit of having a reliable price monitoring tool.

GW
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George W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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review p2s

Reviewed 7 years ago

Fantastic customers services. quick responds and quick problem solving which is very critical for pricing. It is easy to use. New starters found it is very quick to pick up. Pulling data out of it is easy. Excellent visualization as well for example the dashboard on category level and also price trend down to product level. I haven't had much chance to explore more but there are some very good features such as match recommendation. Hope to learn more that is my experience.

Pros

Easy to use. good visualization. easy data dumping.

Cons

in general less intelligence. for example, 1. if competitors' price has change over certain percentage, it should be an alarm risen. Also whether that price will enter into its historical prices should be subjected to approve. 2. Doesn't recognize if the match is correct. Sometimes we made a mistake when searching prices and we are very keen if there is a 3rd party who can do the examination. For example, price variation among its peers. 3. Wish to have more feature to tell us how market has moved. For example, allowing drill down feature on the dashboard. Image user can click on a chart and it goes down to a next level and next and next.. and so on. This will allow users to explore and navigate by themselves which usually brings more insights and sparks to them.

Vendor response

Thank you for the detailed review! We are always happy to get some constructive feedback from the clients and we are working on some new features based on your suggestions.

FB
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Fabio B.

Sporting Goods, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Price2Spy is good

Reviewed a year ago

As an ecommerce price checking is an important part of Our business. Price2spy is the software that fit better Our user case. We think it is perfect also for small sized business like Us.

Pros

Price2spy enable Us to keep monitored Our main competitors with little effort and have become ain important part of Our pricing strategy. I definitely like the product.

Cons

There is nothing actually that We dislike. We would like to see some improvements to make a better User Experience on the interface but overall it is already very good

Vendor response

Hello Fabio, Thank you for spearing some time reviewing Price2Spy. Great to hear that you don't have any complaints, and regarding User experience, we will do our best to improve it even further.

EC
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Esanu C.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hope my competitors will not use it :)

Reviewed 4 years ago

price update faster, tracking stock of the competitors, less time for the product managers to keep the prices updated

Pros

My team is very happy with this application, we manage to optimize the price updates up to 30-40% faster. Is easy to use, a lot of alerts and reports depending on your needs, history of a product price, easy to add products and if I want to add a new competitor the support team is super-fast mapping their page. We decide to use price2spy after we tested almost all the other platforms in the market and price2spy offers all the features need it at a very competitive price.

Cons

no cons so far, I can't say that I have something I don't like about this product.

Vendor response

Thank you very much for your positive review, Esanu! We really do appreciate it and we will do our best to continue our high standard of service delivery!

LJ
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Lars J.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great online environment for price management

Reviewed a year ago

Since using P2S, we can now offer our products in line with the market.

Pros

- easy in use- uncluttered- support in Dutch language- clear reports- implementation with Access database- outsource a lot of work- any problems are solved quickly

Cons

No cons so far. Very occasionally P2S does not grab certain pages, but that is often restored at the next price check.

Vendor response

Hi Lars, Great to hear that you have had a positive experience with Price2Spy!

DS
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Dalibor S.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable for monitoring prices of competitors

Reviewed 2 years ago
Pros

Great tool for monitoring prices on a large scale. The tool has great value for money. We are using Price2Spy on a daily basis for some time now, it helps us stay competitive in the market.

Cons

There is not much to dislike. The setup is a bit harder, but their support helped us instantly!

Vendor response

Hello Dalibor, Thank you for spearing some time reviewing Price2Spy - we very much appreciate it! Great to hear that our support was so helpful. :)

AY
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Anita Y.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I've had great experience with the platform. The support has always been great

Reviewed 6 years ago
Pros

The whole idea of it and the reporting opportunities are what I like the most. For us, it's very important that our dealers do not dump the prices but it's hard to keep track without a software like this

Cons

There could be better options about receiving price alerts as for example only certain emails to receive the alerts for a certain currency but I cannot say that the lack of this is something I like the least

Vendor response

Thank you, Anita for your kind words! :-) Your feedback is very much appreciated by Price2Spy team. We will continue doing our best to offer you the best service and support.

AR
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Verified reviewer

Airlines/Aviation, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good affordable solutions

Reviewed 6 years ago

Data we didn't previously have. Will allow us to make more informed business decisions.

Pros

Good, clear pricing structure. Very fast implementation and support from the team. Provides the data we need refreshed daily. Useful automated reports feature.

Cons

Doesn't have all the features of some of the more expensive solutions. Only a limited range of visualizations available.

Vendor response

Thanks for the review! It would help us a lot if you could specify which features would you like us to include and maybe send us a few screenshots of what you're expecting to get. We really appreciate our client's feedback and we always do our best to meet every requirement, so please send us an email to support@price2spy.com and we'll be happy to consider your suggestions. Hopefully you will be able to benefit from using Price2Spy even more in the future!

AN
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Anthony N.

Retail, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great price comparison tool

Reviewed 4 years ago

Great and fast-acting customer service, which is very much appreciated! This really gives it the most human touch out of all the price comparison tools available on the market!

Pros

The ease of use, the features and reporting tools are just great to work with. It sends daily updates via mail, so you can immediately see which competitors changed their prices.

Cons

Using long search strings to create a pricing report based on search results. Best thing to do is to create a pricing report based on the categories.

Vendor response

Thank you very much for your kind words, Anthony! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Tv
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Toon v.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very accurate, perfect customer service

Reviewed 7 years ago

At ToneControl.nl we have bene using P2S since many years now, they keep developing the software and are always willing to implement new features upon request. Very fast and professional customer service. Warmly recommended!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the positive review Toon! We are happy that Price2Spy is helping you with your business.

LM
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Lluis M.

Business Supplies and Equipment,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing market tool

Reviewed 7 years ago

Since we got Price2spy, it's very easy to check how our dealers and competitors deal with our products price. Just a great tool!

Pros

Absolute pricing control

Cons

No cons were added to this review

Vendor response

Hi Lluis, thank you so much for the positive review! We'll will do our best to keep delivering the service you need!

DB
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Damiano B.

Music, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Our experience with P2S is just great

Reviewed 6 years ago

We can be more competitive against our main competitors :)

Pros

Price2Spy team is very careful to their customers and they always answer every question very quickly. What we like most about the software is the great amount of customization you can do on it and that it fits or can be taylored to our very specific needs.

Cons

No cons were added to this review

Vendor response

Thank you very much for your feedback, Damiano! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

LO
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Leah O.

Automotive, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Customer Service and Program

Reviewed 3 years ago

I love the team that works at Price2Spy. Everyone who I have dealt with has been on the pulse with quick responses to our Company's needs. Very delightful to work with as communication excels and helpful with tips to the best running of our business.

Pros

Great that it holds the history of the competitors prices in a graph and can see when prices changed.

Cons

Would be excellent if we could upload our own spreadsheets into the system to simplify the process.

Vendor response

Thank you so much for your kind words, Leah! We appreciate it a lot and we will do our best to keep delivering the service you need! Please note that the 'Upload functionality' will be released soon, hopefully by the end of October. Stay tuned!

DH
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Dany H.

Marketing and Advertising, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, Great service, Fast overview

Reviewed 4 years ago

Very comfortable and very good value for money ratio.

Pros

You can get a fast overview on your market position. You can easily change, delete and add URLs to track. If you exceed the limit of your subcription you get an information and are not fined immediately. Enquiries and help are very fast and competent.

Cons

That their youtube ad is very long. The visual appearence of the interface. (colors)

Vendor response

Thank you very much for your kind words, Dany! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

GR
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Guilherme R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent system and great service

Reviewed 7 years ago

Besides the great features, functionality and ease of use, what most impresses me is the excellent customer support. Enhancements made in just a few hours! I wish the customer support of my company was as perfect as Price2Spy's

Pros

Customer support

Cons

Nothing

Vendor response

Thank you very much for your kind words, Guilherme! :) We really do appreciate it and we will do our best to continue our high standard of service delivery!

VV
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Valentine V.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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INCREDIBLE SOFTWARE

Reviewed 4 years ago

Incredible consumer service, the free trial was quickly setup and customized to truly show me how the software could answer my specific needs. The team has been so incredibly helpful and supportive throughout the entire process.

Pros

This software saves 10 hours from my usual week workload by automating price checks providing all competitive information needed in real time!

Cons

Nothing so far! Everything is great.

Vendor response

Many thanks for your feedback, Valentine! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services!

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Richard B.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Increased sales/profits in 1 month

Reviewed 5 years ago
Pros

This has changed our online strategies allowing us to react instantaneously to the market. It has increased our overall sales and profit margins. Great piece of software. We work in Ex Vat, the support team are fantastic, quick and efficient, they changed all of our URLs into Ex Vat for us. Simply Brilliant.

Cons

Not found anything that impedes us in what we want to get out of the software

Vendor response

Thank you very much for your kind words, Richard! We are very happy to hear that our software helped improve your business so quickly and that you are satisfied with our service!

LK
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Luc K.

Wholesale, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent price monitoring software

Reviewed a year ago

Great support and helped fill url's to start. Also option to do a decent trial before you buy.

Pros

The weekly summary of price changes we set up and receive via email.

Cons

It takes some time to find the best structure for you product database, but after you have a system that works it's really easy.

Vendor response

Hello Luc, Great to hear that you're finding Price2Spy useful. Yes, Price2Spy offers many features, so in the beginning, it might seem a bit overwhelming, but once you find the best fit, everything goes smoothly. We're very happy that our support team was helpful!

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Frank P.

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best price for Amazon price monitoring

Reviewed 2 years ago
Pros

Easy to setup monitoring on my Amazon products

Cons

They have the best price I could find for monitoring, but the cost is still significant

Vendor response

Hello Frank, Great to hear that we were able to help you with Amazon pricing data. We understand that for some customers the price might be a significant expense, but as you noticed as well, we're trying to do our best to offer the best possible service while trying to keep reasonable prices. There are different promotions and discounts from time to time, so I would invite you to read our newsletters very carefully! :)

KS
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Kallum S.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software, Helped Us Orientate Our Market Position Accross Hundreds Of Products

Reviewed 4 years ago

Overall great experience, easy to learn interface, actionable & easy to interpret reports and a reasonable data collection frequency.

Pros

Very easy to read data, the 'share of cheapest product' auto-generated reports were key in helping us decipher our market positioning. The Price Matric report is invaluable when assessing product for product competitiveness, other tools make it harder to get this granular detail so quickly.

Cons

Overall a good experience, there were some features lacking when we signed up but I have been told they are releasing a set of new ones. Also the interface is a little dated looking, however this does not affect the performance at all.

Vendor response

Thank you very much for your positive review, Kallum! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

CU
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Constantin U.

Automotive, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is a great and very useful tool for price monitoring

Reviewed 6 years ago

Up-to-date and valuable information gathered in one place.

Pros

All necessary information in one place, offering the possibility of quick decisions The ease of use Intuitive menus Great built-in reports with the possibility of configuring The possibility of exporting data Great support team

Cons

No cons were added to this review

Vendor response

Costi, thank you so much for your positive review. We really appreciate your opinion and we will keep doing our best to help you and your business benefit the most from using Price2Spy!

GL
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Gustavo L.

Consumer Electronics, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very useful. Support amazing.

Reviewed 5 years ago
Pros

The software is very useful and helps my company a lot. The support team is amazing. Always online (very fast) and available to help with any issue. For sure, the whole team is amazing and kindly.

Cons

The interface (layout) could be better to make easier the use.

Vendor response

Hi Gustavo, thanks for the kind words! Let us know when you need any assistance - we are always happy to help and will keep doing so!

dm
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daniel m.

Information Technology and Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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price2Spy

Reviewed 5 years ago
Pros

I like this because it lets me see what my competitors and retailers are pricing so i can get a rough idea of what my prices need to be to be competitive.

Cons

I have no cons yet but i have only been using it a short time.

Vendor response

Thank you so much for your feedback, Daniel! We will do our best to keep delivering the service you need!