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SYMSON

4.9
(10)

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Give your organisation superpowers with AI Pricing Software.

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SYMSON Pricing, Features, Reviews and Alternatives

SYMSON FAQs

Q. What type of pricing plans does SYMSON offer?

SYMSON has the following pricing plans:
Starting from: €997.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of SYMSON?

SYMSON has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does SYMSON support?

SYMSON supports the following languages:
Dutch, English

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Q. Does SYMSON offer an API?

Yes, SYMSON has an API available for use.

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Q. What other apps does SYMSON integrate with?

SYMSON integrates with the following applications:
Microsoft Azure, Shopware

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Q. What level of support does SYMSON offer?

SYMSON offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

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SYMSON product overview

Price starts from

997

Per month

Flat Rate

What is SYMSON?

At SYMSON, we want to solve the biggest problem in most pricing processes: everyone is guessing at their best prices!

Key benefits of using SYMSON

AI-driven, explainable recommendations to make optimal pricing decisions. Combination of innovative pricing strategies based on scientific algorithms. Flexible pricing rules to be in control of automation. A simple interface to understand & use AI-driven price recommendations. Ability to run simulations on possible future scenarios and predict expected outcomes. Data quality tools to assess and improve your data to be ready for smart AI. Ability to generate the best possible price for each customer in real-time. Competitor data for accurate market positioning.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

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SYMSON pricing information

Value for money

5.0

/5

10

Starting from

997

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SYMSON features

Functionality

4.9

/5

10

Total features

63

3 categories

Most valued features by users

Third Party Integrations
Activity Dashboard
Reporting & Statistics
API
Data Import/Export
Reporting/Analytics
Alerts/Notifications
Real Time Data

Functionality contenders

SYMSON users reviews

Overall Rating

4.9

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.8/10
Rating distribution

5

4

3

2

1

9

1

0

0

0

Pros
The rules and strategies are straightforward to set up and modify. The software offers a lot of useful and flexible pricing rules and is a great tool to calculate the best prices for our quotes.
One big advantage and the biggest functionality of SW is artificial intelligence. I'm a big fan of this process and all the algorithms and strategies the app includes for computation are unreal.
Went from spending weeks on re-pricing to just a few days. Plenty of interesting functionalities, so we reached out to symson to discuss what would fit us best.
Cons
The main problem we had was that it required our data to be very well structured and doing that for every product took quite a bit of time.
No standardization across portals makes working in multiple portals somewhat complicated.
We struggled with price positioning because our competitors were reacting faster to market volatility and our product portfolio was growing faster than ever.

Overall rating contenders

NK
AvatarImg

Nico K.

Automotive, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great balance between human expertise and AI functionality

Reviewed a month ago

I was concerned at first about AI and ML being involved in our pricing process. However, the great part about SYMSON is that it allows for human intervention and modification where necessary.

Pros

The Pricing rules offer a lot of customizability in our pricing. I can also set up notifications about price changes or market fluctuations that could affect our pricing strategy.

Cons

There is a learning curve to understanding all the possible options and rules you can apply. You may not make use of the full functionality right away.

JG
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Jacco G.

Events Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dynamic Pricing Solution with in-depth customisation!

Reviewed 5 months ago

Game changer. It almost completely automated our pricing and saved us a lot of time. With the strategies offered, we managed to capture a bigger share of the market. We were looking for a dynamic pricing software solution and SYMSON’s was the first one that offered all the features we needed. The inclusion of multiple strategies and the ability to combine them made it easier for us to achieve an increase in revenue across our portfolio.

Pros

Creating and being able to combine multiple price strategies helped us to implement our new pricing strategy. Using AI recommendations for optimal prices and customising them with business rules is simple and required minimal help from the support team. The automation of the pricing process is successfully implemented with our current software, reducing time spent on pricing even more.

Cons

The inclusion of some custom rules took more time than we expected. The other thing was that we did not have previous sales data that worked with the software and so we needed to clean our data in order to have good price optimisations. The symson team was happy to help with the data formatting and to get us up and running.

CZ
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Chritina Z.

Information Technology and Services, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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symson

Reviewed 3 months ago
Pros

One big advantage and the biggest functionality of SW is artificial intelligence. I'm a big fan of this process and all the algorithms and strategies the app includes for computation are unreal. Individual rules can be flexibly modified to control automation. The interface is user friendly and simple. Most of all, I liked the ability to run simulations and view the evolution of future situations that can be defined to predict possible outcomes. This can ensure the best possible price for customers over time. Of course there is competitor data to show exact market positioning. The solution is cloud-based, so there was no problem with deployment. It helps to understand more about the price elasticity of your products just because of AI and Machine learning algorithms.

Cons

Some rules may take some time to adjust and deploy, but they will get set up. If we insert already cleaned data, we can start using it from the first moment. We had to use the app support where their team helped us clean our data and we could work after the tear. As such, we were very happy with the app and it suited us in every way.

Ld
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Loek d.

Mechanical or Industrial Engineering, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Streamlining our Price Management with SYMSON

Reviewed 3 months ago

We struggled with price positioning because our competitors were reacting faster to market volatility and our product portfolio was growing faster than ever. We were running against the limits of what we could do in terms of pricing with our current solution. However, with the implementation of SYMSON, we can now in principle expand infinitely further and our pricing process is very scalable. Thanks to the software we were able to automate the pricing process and even include a model for reacting to competition, so we could price our products more aggressively in the market.

Pros

The competitor tracking helped us visualise the pricing process of our competitors. By monitoring this data we were able to better adapt to the changing environment. The price updates also worked fast and responded to changes so that our prices stayed at our desired level.

Cons

Sometimes there are large updates that cause slowness in the platform, but that is usually brief.

TR
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Timothy R.

Management Consulting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Straightforward Customer Segmentation for Pricing

Reviewed 5 months ago

We can now create a strategy that offers an optimised price for each of our customer groups, that considers multiple factors. This made our pricing process much faster and more accurate. The end result was an overall increase in our margins. Solid pricing software that made the process smooth and easy to take advantage of.

Pros

You can separate customers into different groups depending on offerings, the size of the company and other factors. The algorithm is transparent with its results, so we get to understand the logic behind every price decision and adjust custom strategies for each grouping.

Cons

The software is pricy compared to other pricing software, but its many functionalities seem to warrant the higher price.

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