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Customer Satisfaction Software

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Last updated: April 2026

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306 software options

Zoho CRM Plus logo

Zoho CRM Plus

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b

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SurveyLegend logo

SurveyLegend

Mobile-friendly survey management platform

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Track and improve customer satisfaction with SurveyLegend. Create beautiful, mobile-friendly surveys, forms, and polls effortlessly. Intuitive and visually engaging, every interaction helps you gather insights that enhance satisfaction and strengthen customer loyalty.

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Zoho Survey logo

Zoho Survey

Cloud-based tool for creating and manging surveys

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Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

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Listen360 logo

Listen360

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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ReverseLogix logo

ReverseLogix

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Smarter returns. Better business.

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ReverseLogix is the only end-to-end, purpose-built, returns management system (RMS) with configurable and flexible workflows that serve B2B, B2C and hybrid environments. We don’t just solve the returns logistics puzzle, we optimize it.

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ReviewInc logo

ReviewInc

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Alchemer logo

Alchemer

Customer experience management and online survey platform

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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SurveySparrow logo

SurveySparrow

Software for creating and managing feedback and surveys

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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Intercom logo

Intercom

AI-powered customer service with helpdesk

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Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

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SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Reva logo

Review management for vacation rentals and hotels.

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Reva is a cloud-based customer satisfaction solution that helps small to large vacation rentals, hotels, and other hospitality businesses track and manage guest reviews on a centralized interface. The platform aggregates reviews across multiple channels and helps identify operational improvements for traffic, bookings, and revenue. Additionally, Reva provides a variety of features including artificial intelligence (AI), brand reputation management, reporting, feedback analysis, and more.

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Calton logo

Reputation and local listings management

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Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

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Dynata Insights Platform logo

Customer journey mapping tools for market researchers

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Dynata Insights Platform is a customer satisfaction software designed to help market researchers manage data sharing and delivery operations. Key features include brand health monitoring, market segmentation, third-party sample augmentation, content organization, and data processing.

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ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Responsly logo

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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WizVille logo

All-in-one customer feedback management platform

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Mesurez et améliorez la satisfaction de vos clients en temps réel, à toutes les étapes du parcours client.

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Umanest logo

Loyalty and reputation toolkit for property managers.

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Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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TPSC Cloud logo

Incident and safety management tool for healthcare workers

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Software for reporting and analyzing healthcare incidents and complaints to improve patient safety.

Several ready-made applications are available, with matching registration forms and follow-up workflows.

The software can be implemented quickly and at low cost.

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Retamo logo

Online review and reputation management software

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Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.

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Raaft logo

Grow SaaS revenue with no-code cancellation flows

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Raaft is a cloud-based customer satisfaction solution that helps businesses manage product feedback, cancellation flows, customer data, and more. The platform offers various functions such as consumer responses, real-time data analysis, and APIs. It also facilitates third-party integration with various applications including Stripe, Recurly, and Braintree.

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IntouchSurvey logo

Collect Voice of Customer data with flexible survey software

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IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

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