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BeyondTrust Remote Support vs RemotePC Comparison (2026)

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Good recommendations?

BeyondTrust Remote Support

RemotePC

Overview

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

1995

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

29.5

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

1.3K

538

116

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.7

583

460

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“It is needed to create a new remote connection to use the funtionality to copy and paste from the source or the destination.”

Sebastián Q.

Cybersecurity Manager SR

“I like most that it is web-based VPN portal that is more than just a VPN client - but also supports applets for applications”

Vince L.

Director Application Development

“The admin and initial configuration can be a little confusing but once it's up, it's more or less set it and forget it.”

David N.

IT Operations Manager

Pros

“Our company started with your free version and upgrade as first step to SOHO 10 computers, have to recognize fast connections even from our apple tablets.”

ANDRES E.

Director

“RemotePC has been an invaluable tool for my work, allowing me to seamlessly attend to my clients across different continents.”

EVERLYNE M.

Accountant

“My monitors at home vs office are different, so if I change things at home to view better it changes my Quickbooks settings.”

Greg T.

Business Manager

Cons

“Sometimes when the remote connections are delays or have networking problems the ability to copy and paste is interrumped.”

Sebastián Q.

Cybersecurity Manager SR

“When trying to assist MAC users we always had issues connecting due to some security error that would not let us screen share.”

Terris B.

Web Support

“Expanded Security WeaknessesRemote access is a blade that cuts both ways with regards to framework security. Despite the fact that it accompanies information encryption, access controls, and action logging, it ends up presenting extra weaknesses that could be utilized as assault focuses.”

Subba R.

Manager Operations

Cons

“Sometimes the software does not immediately connect and the file transfer is also not the most reliable.”

Ireshyn G.

Senior Scientist

“It even got to the point that other team members would get frustrated that the connection would drop, freeze or just go into "connection interrupted".”

David H.

Project Manager

“I have missed the "sleep" function of the remote computer and had to troubleshoot to get that setting correct.”

Joanne K.

Owner