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OpenText Cloudally Backup for Microsoft 365 vs Barracuda Backup Comparison (2026)

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OpenText Cloudally Backup for Microsoft 365

Barracuda Backup

Overview

SaaS Backup for Microsoft 365

Barracuda Backup Service is a data protection software that allows users to recover and protect data.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

Pros

“An Office365 backup that is great value with a quick restore process and multiple restore options that allow for hands off restore directly into the end user's mailbox (e-mail restore).”

Jake U.

Business Technology Analyst

“Restore process takes some time to figure out if not used often (there is recovery option on the left sidebar, but also a recovery option from the backup as well on the homepage, say Exchange), they seem to offer different interface and recovery options.”

Jake U.

Business Technology Analyst

“The backup ran pretty quickly for our internal organization, we were able to integrate well enough using your APIs and our control panel, and you are still lightyears better than our previous partner. But the honeymoon period didn't last long because of the issues above. If I could just get more transparency on what's actually happening with active backups, access to real, full job logs to diagnose failures on my own, and if you could just auto-archive within a day or two instead of a month or two, this would be such a great product. As it stands we stopped selling it to new partners over a year ago and are just providing it to partners who already have it while we wait for them to figure out they'd be better off with AFI or DropSuite...”

Jeff M.

Technical Operations Lead

Pros

“We really like the simplicity of looking at all the different aspects of the backup and restore areas.”

Daniel E.

Sr. Systems Administrator

“With the help of Barracuda Backup, I can manage to proper data backup and recovery, and data encryption.”

Zyren C.

IT Support Specialist

“Barracuda provided great customer service but the prices were a little higher than other vendors.”

Danielle P.

Admin Assistant

Cons

“When restoring data, especially from SharePoint, OneDrive or Teams, the search interface and functionality is awful.”

Andy K.

Director

“The real problem is that during that time, there was no way for the end user, or for me as the support engineer, to see any change in status...”

Jeff M.

Technical Operations Lead

“It's not easy to troubleshoot backup errors, if it fails there's no clear explanation of the error and no guide for troubleshooting the error.”

Luca Z.

CTO

Cons

“The cost of the unit for what you get with what is available with current technology and knowing what is under the hood in those appliances is disappointing.”

Daniel E.

Sr. Systems Administrator