Dark Web ID Pricing, Features, Reviews & Comparison of Alternatives

Dark Web ID

Threat detection and monitoring for businesses and MSPs

4.67/5 (6 reviews)

Dark Web ID overview

What is Dark Web ID?

Dark Web ID is a cloud-based cybersecurity tool, which monitors the dark web and alerts businesses to any risks or threats. The platform can be used by MSPs or enterprises to prevent data breaches and ensure sensitive employee or company data is not available on the dark web. Dark Web ID offers features including real-time alerts, real-time data validation, integration with third party ticketing and CRM platforms, email monitoring, and more. Businesses can use Dark Web ID to monitor hidden chat rooms, unindexed sites, private websites, P2P networks, social media platforms, black market sites, and more.

With Dark Web ID, enterprises are able to monitor emails, supply chain vendors and partners, and dark web sites to assess threat levels. The platform automatically monitors the dark web at all times and alerts businesses if any sensitive company or employee data or passwords are found for sale on the dark web. The holistic reports provide users with an overview of their company’s security posture and help identify areas that may require more employee training. The API facilitates integration with third party platforms including Infusionsoft, Autotask, ConnectWise, and more, in order to streamline workflows.

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
Dark Web ID screenshot: Dark Web ID org vulnerabilityDark Web IDDark Web ID screenshot: Dark Web ID MSP integrationsDark Web ID screenshot: Dark Web ID data discoveryDark Web ID screenshot: Dark Web ID cloud security

Dark Web ID reviews

Excellent
5

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.2
  4.7
  4.7
  4.3
Mike Libby

Dark Web ID: Dark Web Monitoring and Proactive/Strategic Defense

Used daily for 2+ years
Reviewed 2019-09-13
Review Source: Capterra

Dark Web ID monitoring and Live Data Searches (ad hoc searches of the dark web for a prospective customer's domain credentials) is an extremely effective tool to raise the consciousness and awareness of customers regarding the long term threats exposed by stolen credentials on the dark web which are in turn being sold or published to hackers and then used to attack companies of all sizes and business arenas.

Pros
The key benefit to me as an MSP and as a business owner is that DWID allows me to monitor how my employees (or the employees of my customers (or supply chain) are using their business credentials (email address - which is typically their Network Login UserID + the business domain name, as well as some password that is uncomfortably akin to an actual Network Login Password -- to login to third party websites or accounts. That employee misuse of the company's sensitive security data exposes the company to extreme vulnerability from a variety of attacks. DWID permits the company to monitor and put an end to this improper use of business (and even personal) credentials by employees and the supply chain as well.

Cons
I've always been concerned about misuse of this technology by MSPs (IDAgent Partners) to scare customers into purchasing not only DWID, but also other MSP security solutions without first fully educating the customer on how best to protect themselves from dark web threats.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian Hamilton

Best Solution Ever

Used daily for 1-2 years
Reviewed 2019-09-11
Review Source: Capterra

Amazing!! Why didn't I do this sooner!!

Pros
Real-time reporting, Partial password reveal, ease to use. Love Bullphish as a training product. This whole solution is a marketing difference maker.

Cons
nothing at this point. Everything has been amazing so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron Smith

You Can Get In, You Just Can't Get Out

Used occasionally for 1-2 years
Reviewed 2020-05-04
Review Source: Capterra

The product was fine, the company was terrible.

Pros
The software is easy to use, and is able to tell you when an account has been found out on the dark web.

Cons
The support has been awful. They are great when signing you up, but then if you ever decide to leave, good luck. Calls to our account manager, his boss, the sales department, the support department, and the accounting department go unanswered and unresponded. Emails to the same departments and people never get responded to as well. I've tried to cancel our account back in December, and for 5 straight months they have charged our credit card and not once responded to any of my requests during this time. I have to get American Express to do a chargeback each month which is a real pain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Liz Poindexter

Dark Web ID is a great tool

Used weekly for 1-2 years
Reviewed 2019-09-09
Review Source: Capterra

Pros
It is easy to setup monitoring. When passwords are detected on the Dark Web for our clients, I am notified via email & it creates a ticket in our CRM tool. It is very user friendly. I don't waste time trying to figure out where everything is online. It is very streamlined.

Cons
No cons I have found about this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eleni Leppo

Great Team to Work With!

Used weekly for 6-12 months
Reviewed 2019-09-16
Review Source: Capterra

We have had a great experience so far!

Pros
They provide great customer service to ensure you get the most out of their product. The team is very willing to help in any way they can and they provide a great library of resources for marketing and explaining the services to our clients.

Cons
We have not experienced any issues at this point.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dark Web ID pricing

Pricing options
Subscription
View Pricing Plans

Dark Web ID offers tiered pricing based on the number of domains monitored/number of live searches. Contact ID Agent for more information.

Dark Web ID features

API
Access Control
Monitoring
Real Time Monitoring
Reporting & Statistics
Risk Alerts
Vulnerability Scanning

Activity Dashboard (89 other apps)
Alerts / Escalation (58 other apps)
Auditing (75 other apps)
Authentication (62 other apps)
Compliance Management (108 other apps)
Password Management (58 other apps)
Policy Management (65 other apps)
SSL Security (55 other apps)
Secure Data Storage (63 other apps)
Single Sign On (54 other apps)
Third Party Integration (76 other apps)
Two-Factor Authentication (53 other apps)
User Management (54 other apps)

Videos and tutorials

Additional information for Dark Web ID

Key features of Dark Web ID

  • Activity Monitoring
  • Intrusion Detection System
  • Remote Monitoring & Management
  • Risk Management
  • Self Service Data Preparation
  • Sensitive Data Identification
  • Threat Intelligence
  • Threat Response
  • Vulnerability Assessment
  • Vulnerability Management
  • Web Scanning
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