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DataDome

Anti-bot protection software to block unwanted traffic

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DataDome Pricing, Features, Reviews and Alternatives

DataDome product overview

Price starts from

2990

Per month

Per Feature

What is DataDome?

DataDome Anti-bot Protection software is a cloud-based platform designed to help businesses identify and prevent bot attacks in real-time using in-memory pattern databases along with machine learning (ML) and artificial intelligence (AI) technologies.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
24/7 (Live rep)
Chat

Training options

In Person
Documentation
Live Online
Webinars

DataDome pricing information

Value for money

4.3

/5

16

Starting from

2990

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

DataDome features

Functionality

4.5

/5

16

Total features

42

10 categories

Most valued features by users

Activity Dashboard
Monitoring
API
Reporting/Analytics
Alerts/Notifications
Reporting & Statistics
Real Time Monitoring
Third Party Integrations

Functionality contenders

DataDome users reviews

Overall Rating

4.6

/5

16

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

10

6

0

0

0

Pros
The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed.

MM

Mugurel M.

Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.
AvatarImg

Matthew N.

We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price.

DC

David C.

Cons
We don’t have to deal with bots anymore. Click fraud is a serious challenge for our whole industry, and trying to fight it was exhausting, time-consuming and inefficient.

BB

Ben B.

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration.

KB

Kirk B.

We were continuously getting hit by loads of unwanted bots, some of which were very aggressive.

MM

Mugurel M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easily the best bot protection

Reviewed a year ago

We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

Pros

Flexible tools and deployment, good reporting, great support, transparent pricing

Cons

Nothing significant. More engineers in US timezone would help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DataDome helps do away with annoying captcha solutions

Reviewed 3 years ago

It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

Pros

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form. This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

Cons

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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DataDome Review

Reviewed a year ago
Pros

La disponibilité et réactivité du support DataDome ainsi que de l'équipe technique.

Cons

Le fait que beaucoup de Bots ne sont pas détectés par la solution DataDome lors des grands lancements. Difficile de trouver le juste milieu pour bloquer tous les bots et laisser passer les clients légitimes.

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best bot protection solution out there but bot protection is not a panacea

Reviewed a year ago
Pros

- Supports both client-side & server-side detection - Dashboard is information dense - Very knowledgeable technical team (they're fantastic) - All other products in this space are egregiously expensive, Datadome most reasonably priced We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price

Cons

Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention. We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DataDome feedback

Reviewed a year ago

We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome. The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc. Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers.

Pros

The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.).

Cons

No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level.

DataDome FAQs and common questions

Q. What type of pricing plans does DataDome offer?

DataDome has the following pricing plans:
Starting from: $2990.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of DataDome?

DataDome has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does DataDome support?

DataDome supports the following languages:
English


Q. Does DataDome support mobile devices?

DataDome supports the following devices:
Android, iPad


Q. Does DataDome offer an API?

Yes, DataDome has an API available for use.


Q. What other apps does DataDome integrate with?

DataDome integrates with the following applications:
Cloudflare, Fastly, Envoy, Salesforce Sales Cloud, Amazon CloudFront, AppDynamics, Varnish Enterprise, Splunk Enterprise, Vertex


Q. What level of support does DataDome offer?

DataDome offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep), Chat

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