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Manage digital assets across various locations.

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DiskStation Pricing, Features, Reviews and Alternatives

DiskStation FAQs

Q. What type of pricing plans does DiskStation offer?

DiskStation has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of DiskStation?

DiskStation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does DiskStation support?

DiskStation supports the following languages:
English


Q. Does DiskStation support mobile devices?

DiskStation supports the following devices:
Android, iPad, iPhone


Q. Does DiskStation offer an API?

No, DiskStation does not have an API available.


Q. What level of support does DiskStation offer?

DiskStation offers the following support options:
24/7 (Live rep), Chat

DiskStation product overview

What is DiskStation?

Synology's DiskStation Manager (DSM) is a web-based operating system exclusively designed for their network attached storage (NAS) devices. DSM equips users with powerful tools to effortlessly manage their digital assets across various locations. It boasts a range of features including full-text search, metadata management, data backup, and virtualization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat

Training options

Documentation
Live Online
In Person
Webinars

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Flat Rate

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Why am I seeing this?

DiskStation pricing information

Value for money

4.6

/5

90

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

DiskStation features

Functionality

4.7

/5

90

Total features

29

3 categories

Most valued features by users

Access Controls/Permissions
Alerts/Notifications
Secure Data Storage
Audit Trail
Backup and Recovery
Backup Log
Backup Scheduling
Cloud Backup

DiskStation users reviews

Overall Rating

4.8

/5

90

Positive reviews

99

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

76

13

1

0

0

Pros
Price is good, good hardware from Synology, a lot of features or addons-apps to install, good security, a lot of updates, monitoring and logging is great, backup to the cloud is supported.
Diskstation is perfect for personal and small business use. A great admin interface with good tools.
SYnology gave me a superb platform to have my data centrally, but locally, without having a power consuming server system in my office.
Cons
Initially it was a pain to set up especially if you have a novice that is not that familiar with network set up.
Permissions are not straightforward. This could be a problem for less tech savvy users.
I feel the firewall rules are a little difficult to understand at first.
TP
AvatarImg

Thomas P.

Project Manager

Information Technology and Services, 501-1,000 employees

Review source

Overall Rating

Excellent Value

Reviewed a year ago

Transcript

Thomas: Hi, I'm Thomas. I work as a senior project manager, and my company is in the networking industry....

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Verified reviewer

Information Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome!

Reviewed 5 years ago

I am currently running DSM 6.1.7 and it is very stable. Plugins like Plex Media Server make Synology NAS's worth it.

Pros

I use my Synology for everything. File storage, photos, backups and media streaming. Remote access and sync is great and plugins are awesome. The ability to install plugins as well as Docker with containers is great.

Cons

Can't think of anything I don't like about it.

SH
AvatarImg

Steve H.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I have been a fan for years and I love it more the more I use it

Reviewed 2 years ago

I've been using a DiskStation at my office for backups since around 2014 or 2015. I have loved it the whole time. I always wanted to get one to use at home and I finally did in 2020 and it's been great. I was blown away that when they released the newest version of the OS they even supported it on my old model so I was able to upgrade it and the new OS works great on the old hardware. I really like that they give proactive information about the state of the drives. If a drive is starting to have issues the software tells you about it, by email so you don't have to login to see it. I have replaced multiple drives long before they failed because of those early warnings. Replacing a drive is also very easy because of how they've built the interface.

Pros

The UI is amazing to me. I love how easy it is to use. It looks just like a modern operating system but it runs inside the browser so it's very intuitive. I also love all the apps you can install to handle many different needs. I use it for Plex for managing my media and doing all my TV recording and playback. I also use it for Docker to run containers to manage my wifi network as well as using NodeRed to do some custom data work.

Cons

The stated max memory for the unit I use at home, the DS 920+, is 8GB. That's very limiting if you want to run multiple virtual machines and docker containers. It will technically support more, I added a 16GB stick so I have 20GB and it works without problems but if I have any trouble I will have to take out the extra memory to get support. While my DS920+ supports two M2 style SSD drives, you can only use them for read cache and write cache. You can't allocate any of the storage for any other purpose. It would be really nice if I could put in one or two large SSDs and then use parts of them for fast storage.

DS
AvatarImg

David S.

Computer Networking, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Virtualization and the future

Reviewed 4 years ago

Being able to use virtualization tools for using remote work in linux and windows environments and using network monitoring applications

Pros

The power to run multiple applications for those who use to monitor networks, servers, is very worthwhile

Cons

a little heavy when you use virtualization on a computer or notebook of a lower configuration, but it can be solved by choosing the amount of ram and number of process cores by the program

GC
AvatarImg

Greg C.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Synology has transformed our File Server + VPN situation

Reviewed 6 years ago

As a Sysadmin I can say that Synology has solved many critical issues not just at my current job but others as well, simplified our environment, reduced support tickets, and created an environment where things just work. As long as your network is configured right and you have the synology setup well, you will not run into many issues especially in a mixed windows/mac environment.

Pros

We first introduced Synology diskstation into our environment about 3 1/2 years ago to solve a specific problem. We were running our file server on a windows server in an environment where we have windows and mac devices. Mac devices were struggling to connect, have poor performance when using SMB, and other less pressing issues. We needed to do something. It didn't take a lot of research to find Synology and be convinced to give it a try. Not only did it solve our file server issue, but it solved our vpn issue too. We were using a certain vendor for vpn which posed many problems and once we setup the vpn server on the diskstation and migrated the users to it, All vpn issues went away. We have had minimal issues since day 1.

Cons

The support. When you reach out via their site for chat support, it is very level 1 type support and there's not a lot they can assist with. Maybe this is typical, but it's not always convenient. You can file tickets from the interface which puts your ticket in a queue of higher tiered support which communicates via email. While the support has been able to resolve 99% of our issues, you do have to wait via email. Just not my favorite support but this would never stop or prevent me from continuing to use Synology.

PS
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Peter S.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your data is safe with Synology!

Reviewed 7 years ago

File sharing and data backup beast - it's really great for lots of other things but for our business those are the two things we have used it for and it is an awesome addition to our company's IT infrastructure.

Pros

The pros of the Synology software are that you don't need to be an IT professional to use it. It is basic enough for the average person to figure out yet robust enough to really dig in deep and get some really great features and apps working for you. It's super easy to set up a new DiskStation using the Synology software. This is coming from someone who has set up and administrated 4 for my company...

Cons

The biggest cons would be that it is hard to learn how to do certain things and the support is minimal unless you pay for a support package. Fortunately there is a large community of users that you can query for answers to your problems. My biggest headache was setting up remote backups with Synology DiskStation to DiskStations. This is slightly more of an advanced function but one that I think many people use this for but the documentation on how to accomplish this is very simplistic and not detailed enough. If you follow the directions given (even in the forums) you get basic instructions that don't accomplish what you need to. Not sure why they didn't think to give better instructions on how to do something so needful.

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