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NeoCertified
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure email for confidential & sensitive documents
Table of Contents
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NeoCertified - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
NeoCertified overview
Based on 104 verified user reviews
What is NeoCertified?
By industry, NeoCertified reviewers are most commonly professionals in hospital & health care (17%). The most frequent use case cited is HIPAA compliance (100% of reviewers).
What do users say about NeoCertified pricing?
Most reviewers indicate NeoCertified offers strong value for money, especially for small businesses and nonprofits, and they appreciate its affordability and essential features. Some users report extra costs for compatibility features, but most feel overall pricing remains reasonable.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Security and Access Control
Secure Email
Pricing
Email Sending
NeoCertified’s user interface
NeoCertified pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about NeoCertified?
By industry, NeoCertified reviewers are most commonly professionals in hospital & health care (17%). The most frequent use case cited is HIPAA compliance (100% of reviewers).
Select to learn more
Who uses NeoCertified?
Based on 104 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
NeoCertified's key features
Most critical features, based on insights from NeoCertified users:
All NeoCertified features
Features rating:
NeoCertified awards
NeoCertified alternatives
NeoCertified
Starting from
59
Per year
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Starting from
No pricing info
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Starting from
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Alleva
Starting from
No pricing info
NeoCertified pricing
Pricing plans
Pricing details:
User opinions about NeoCertified price and value
Value for money rating:
Of 25 reviews that provide robust commentary on NeoCertified's price and value, 100% mention it in a positive light.
Most reviewers indicate NeoCertified offers strong value for money, especially for small businesses and nonprofits, highlighting its affordability compared to similar tools. They appreciate that it provides essential features at a lower cost, making HIPAA compliance accessible without a significant financial burden. Users think the straightforward pricing and lack of unnecessary extras make it a practical choice. Some reviewers find it more cost-effective than previous solutions and easier to implement. A few users report that certain compatibility features require additional purchases, which can increase expenses, but most feel the overall cost remains reasonable.
, and
To see what individual users think of NeoCertified's cost and value, check out the review excerpts below.
NeoCertified integrations (1)
Integrations rated by users
We looked at 104 user reviews to identify which products are mentioned as NeoCertified integrations and how users feel about them.
Integration rating: 5.0 (1)
NeoCertified customer support
What do users say about NeoCertified customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of NeoCertified customer support.
A large number of users highlight NeoCertified's customer support as fast, responsive, and easy to reach when assistance is needed.
Multiple users note that staff are professional, attentive, and provide helpful guidance during setup and technical issues.
Support options
Training options
To see what individual users say about NeoCertified's customer support, check out the review snippets below.
“As a solo practitioner, I like that I only have to pay once per year (and a modest amount at that), and the one time I've needed to reach out to the support team, I got a response within 15 minutes of emailing them!”
Mari F.
Owner
“Customer service is truly important to us and the NeoCertified team is always very responsive to technical assistance questions or needing to add additional accounts.”
Amy E.
Director of Thomas J. Gamble Civic Institute
“The system is rock-solid, and the customer support that we have received over the years has been top-notch.”
Brian B.
IT Manager
NeoCertified FAQs
NeoCertified has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is NeoCertified used for?
NeoCertified is a secure email service with Outlook integration for sending and receiving sensitive information across a secure platform. The solution serves organizations of all sizes and industries, and meets both state and federal email compliance requirements. The platform enables users to safely send social security and credit card numbers, business contracts, and sensitive documents, and includes solutions for secure mobile email, encrypted email API, and large file transfer. NeoCertified’s email solution facilitates the sending and receiving of encrypted email, whether from a laptop, or mobile device. All files and documents sent or received remain protected throughout the entire encryption process. Once logged in, users are able to set expiration dates on messages, enable read-receipt notifications, email reminders, and unread message alerts. The secure service is compliant with both state and federal regulations, including GLBA, SOX, HIPAA, and SEC. Users can send confidential large files, including documents, videos, or images of up to 1GB, directly from the desktop. Users can send and receive secure emails directly from their Outlook account, or from NeoCertified’s secure cloud portal. The solution is compatible with the latest Microsoft Outlook versions. When a recipient receives an encrypted email, they will be directed to the solution's secure portal to reply. Outlook 365 encryption enables users to compose, send, and receive secure messages directly from Outlook 365, and ensures that all critical data is transmitted and stored safely. Organizations are able to track, retract, and audit all sent emails. NeoCertified’s secure mobile portal is optimized for both convenience and protection, facilitating the sending of secure messages from laptops, tablets, and mobile phones. The platform’s “secure briefcase” temporarily houses private documents while on the go. The secure email API enables businesses to access the email service from their existing business application. NeoCertified’s Customer Connect solution provides users with an HTML encrypted contact form that enables secure conversations with anyone inside of an organization.
Q. What are the benefits of using NeoCertified?
Q. What languages does NeoCertified support?
NeoCertified supports the following languages:
English
Q. Does NeoCertified support mobile devices?
NeoCertified supports the following devices:
Android, iPad, iPhone
Q. Does NeoCertified offer an API?
No, NeoCertified does not have an API available.
Q. What level of support does NeoCertified offer?
NeoCertified offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)
