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Unitrends MSP

4.3
(13)

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Backup and Disaster Recovery for MSPs

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(2)

Unitrends MSP Pricing, Features, Reviews and Alternatives

Unitrends MSP FAQs

Q. What type of pricing plans does Unitrends MSP offer?

Unitrends MSP has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Unitrends MSP?

Unitrends MSP has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Unitrends MSP support?

Unitrends MSP supports the following languages:
English


Q. Does Unitrends MSP offer an API?

No, Unitrends MSP does not have an API available.


Q. What level of support does Unitrends MSP offer?

Unitrends MSP offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

Unitrends MSP product overview

What is Unitrends MSP?

Unitrends MSP is an appliance based long-term data archiving, and disaster recovery solution for use with both physical and virtual environments. Users can select either the Forever cloud or the No Limits cloud for their data storage, each with different benefits. Storage in the Forever cloud can be purchased in 500GB increments to store as much or as little data as required, and is designed to retain data long-term for meeting compliance or regulatory conditions. 7 daily, 4 weekly, and 12 monthly data backups are stored by default, plus an unlimited number of annual backups, which can be stored indefinitely. The No Limits cloud dynamically scales its storage based on the capacity of users’ on-premise solutions, and automatically copies all backup data stored on-premise.

Key benefits of using Unitrends MSP

Built-in data reduction optimizes backup performance over low bandwidths, plus compression, source-side de-duplication, and local caching means as little data as possible is sent to the backup target.

Choice of two clouds - the Forever cloud offers storage purchased in 500GB increments, with a default retention policy of 7 daily, 4 weekly, 12 monthly, and all annual backups, whereas the No Limits cloud backs up all data stored in on-premise backups, and scales to the capacity of on-premise storage.

Disaster Recovery Service add-on (DRaaS) is an “always on” standby disaster recovery system designed to deliver continued operations during primary site failure.

Unitrends Cloud Backup is HIPAA compliant, with AES-256 encryption of all data during transfer and in storage, and data is stored in SSAE-16 certified data centers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

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Unitrends MSP pricing information

Value for money

4.4

/5

13

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Unitrends MSP features

Functionality

4.5

/5

13

Total features

24

4 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Secure Data Storage
Alerts/Escalation
Archiving & Retention
Automatic Backup
Backup and Recovery
Backup Log

Unitrends MSP users reviews

Overall Rating

4.3

/5

13

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10
Rating distribution

5

4

3

2

1

6

6

0

1

0

Pros
The thing I like most about this software is the reliability that it presents. Sleepless nights are a thing of the past while using this software.
Reliability and ease of use. We have been able to do full VM and file level recoveries quickly.
It makes for very very reliable backups and restores. Unitrends is a company built on Customer Service.
Cons
I hate going through a third party. It was so much simpler going through Unitrends for all of my needs, questions, or upgrades.
I hate when the UI changes significantly and it makes it very hard to find or do what I want to do. I wish they had their own sales.
There are constantly issues with random components that need a redeploy to fix because they don't know how to fix their core. The UI is a buggy mess sometimes and things just don't work right in it.

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