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Vinchin Backup & Recovery
5
120
4
31
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use & Powerful VM Backup Software.
Table of Contents
Vinchin Backup & Recovery - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Vinchin Backup & Recovery overview
What is Vinchin Backup & Recovery?
Vinchin Backup & Recovery provides enterprise-level backup and disaster recovery strategies for your entire workloads including VMware, Hyper-V, XenServer, XCP-ng, oVirt, RHV, Oracle OLVM, Sangfor HCl, OpenStack, Huawei FusionCompute, H3C CAS/UIS, ZStack, Proxmox, Oracle DB, MySQL, SQL Server, PostgreSQL, Postgres Pro, MariaDB, Windows and Linux physical machines, file shares/NAS, and supports cross-platforms recovery or migration, backup verification, cloud archive, offsite copy, ransomware protection and other data protection features with the most comprehensive, cost-optimized, and scalable solutions.
Decide on a backup and recovery service that is tailored to meet your business preferences, with one well-performing platform and one universal license to secure your data throughout the journey and keep your business back on track at any time.
Besides, Vinchin provides superior technical service 24/7 with rapid response in 1 minute for phone calls and live chat, 30 minutes for email, and more technical support including online meetings and remote desk service until your issue is resolved.
Starting price
Alternatives
with better value for money
Pros & Cons
Backup
Virtualization Support
Security and Access Control
Setup
Vinchin Backup & Recovery’s user interface
Vinchin Backup & Recovery review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Vinchin Backup & Recovery?
Users report Vinchin Backup & Recovery offers reliable, fast backup and restore for diverse virtual environments, with agentless operation and centralized management that simplify deployment and daily tasks. They appreciate its compatibility across multiple hypervisors, affordable pricing, and responsive customer support, which make it suitable for small to medium-sized businesses and enterprises. They find the installation and setup process straightforward, with a user-friendly interface that is easy to navigate for both technical and non-technical staff. Some say advanced features, security options, and documentation could be improved, and note missing replication and limited support for certain platforms.
Select to learn more
Who uses Vinchin Backup & Recovery?
Based on 160 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Vinchin Backup & Recovery's key features
Most critical features, based on insights from Vinchin Backup & Recovery users:
All Vinchin Backup & Recovery features
Features rating:
Vinchin Backup & Recovery alternatives
Vinchin Backup & Recovery
Starting from
No pricing info
OpenText Cloudally Backup for Microsoft 365
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Cove Data Protection
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No pricing info
Google Cloud
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Vinchin Backup & Recovery pricing
Value for money rating:
Starting from
No pricing info
User opinions about Vinchin Backup & Recovery price and value
Value for money rating:
To see what individual users think of Vinchin Backup & Recovery's price and value, check out the review snippets below.
Vinsensius A.
support
Amila K.
IT Specialist
Vinchin Backup & Recovery integrations (4)
Integrations rated by users
We looked at 160 user reviews to identify which products are mentioned as Vinchin Backup & Recovery integrations and how users feel about them.
Integration rating: 4.7 (6)
“the existing system use vsphere by vmware as hypervisor”
Kun W.
Poduct Solution
Integration rating: 5.0 (1)
“As a virtual Infrastructure disaster recovery solution”
MARIO C.
Director
Other top integrations
Vinchin Backup & Recovery customer support
What do users say about Vinchin Backup & Recovery customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Vinchin Backup & Recovery customer support.
Widely noted by reviewers, Vinchin Backup & Recovery support is fast, responsive, and consistently helpful with technical issues.
A significant portion of users appreciate the team's availability and professionalism, especially when resolving problems quickly.
A limited number of users report difficulties due to time zone differences and unclear communication with support.
Select users mention challenges getting effective help or resolving issues, citing lack of detailed error messages and tech support.
Support options
Training options
To see what individual users say about Vinchin Backup & Recovery's customer support, check out the review snippets below.
“The technical support team is responsive and professional, and software updates continually add useful features.”
Pisan S.
Senior System Engineer
“Customer support has been responsive and very helpful whenever I had questions.”
Ömer F.
Backup Administrator
Vinchin Backup & Recovery FAQs
Q. What level of support does Vinchin Backup & Recovery offer?
Vinchin Backup & Recovery offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support
