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Vinchin Backup & Recovery
5
134
4
38
3
6
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use & Powerful VM Backup Software.
Table of Contents
Vinchin Backup & Recovery - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Vinchin Backup & Recovery overview
What is Vinchin Backup & Recovery?
Vinchin Backup & Recovery provides enterprise-level backup and disaster recovery strategies for your entire workloads including VMware, Hyper-V, XenServer, XCP-ng, oVirt, RHV, Oracle OLVM, Sangfor HCl, OpenStack, Huawei FusionCompute, H3C CAS/UIS, ZStack, Proxmox, Oracle DB, MySQL, SQL Server, PostgreSQL, Postgres Pro, MariaDB, Windows and Linux physical machines, file shares/NAS, and supports cross-platforms recovery or migration, backup verification, cloud archive, offsite copy, ransomware protection and other data protection features with the most comprehensive, cost-optimized, and scalable solutions.
Decide on a backup and recovery service that is tailored to meet your business preferences, with one well-performing platform and one universal license to secure your data throughout the journey and keep your business back on track at any time.
Besides, Vinchin provides superior technical service 24/7 with rapid response in 1 minute for phone calls and live chat, 30 minutes for email, and more technical support including online meetings and remote desk service until your issue is resolved.
Starting price
Alternatives
with better value for money
Pros & Cons



Backup and Recovery
Virtual Machine Backup
Data Protection
Customer Support
Documentation and Configuration
Environment Setup
Vinchin Backup & Recovery’s user interface
Vinchin Backup & Recovery review summaries overview


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Vinchin Backup & Recovery?
Reviewers appreciate Vinchin Backup & Recovery for its reliable backup and restore capabilities, broad virtualization support, and user-friendly interface. They find setup and deployment straightforward, with efficient centralized management and responsive customer support. Many say the pricing is affordable and the product offers good value for small to medium-sized businesses with virtualized environments.
Users report that some advanced features, security options, and documentation could be improved. They mention occasional issues with logs, error messages, and support response times. Some feel the interface could be more modern and intuitive, and note limited support for certain platforms and missing features like replication.
Select to learn more
Who uses Vinchin Backup & Recovery?
Based on 181 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Vinchin Backup & Recovery's key features
Most critical features, based on insights from Vinchin Backup & Recovery users:
All Vinchin Backup & Recovery features
Features rating:
Vinchin Backup & Recovery alternatives
Vinchin Backup & Recovery pricing
Value for money rating:
Starting from
No pricing info
User opinions about Vinchin Backup & Recovery price and value
Value for money rating:
To see what individual users think of Vinchin Backup & Recovery's price and value, check out the review snippets below.

Lauro G.
CEO

Vinsensius A.
support
Vinchin Backup & Recovery integrations (0)
Integrations rated by users
We looked at 181 user reviews to identify which products are mentioned as Vinchin Backup & Recovery integrations and how users feel about them.
Integration rating: 4.7 (6)
“the existing system use vsphere by vmware as hypervisor”

Kun W.
Poduct Solution
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Vinchin Backup & Recovery customer support
What do users say about Vinchin Backup & Recovery customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Vinchin Backup & Recovery customer support.
Widespread user sentiment highlights Vinchin's support team as responsive, knowledgeable, and quick to resolve issues.
A small group of reviewers experienced difficulty getting help, citing lack of support or challenges due to time zones and communication.
Support options
Training options
To see what individual users say about Vinchin Backup & Recovery's customer support, check out the review snippets below.
“The technical support team is responsive and professional, and software updates continually add useful features.”

Pisan S.
Senior System Engineer
“Customer support has been responsive and very helpful whenever I had questions.”
Ömer F.
Backup Administrator
“Troubleshooting sometimes requires vendor support due to limited clarity in alerts/logs.”
Kishan K.
System Administrator
Vinchin Backup & Recovery FAQs
Q. What level of support does Vinchin Backup & Recovery offer?
Vinchin Backup & Recovery offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support









