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CargoWise Logo

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Empowering and enabling the logistics industry globally.

(4)

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CargoWise Pricing, Features, Reviews and Alternatives

CargoWise FAQs

Q. What type of pricing plans does CargoWise offer?

CargoWise has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of CargoWise?

CargoWise has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CargoWise support?

CargoWise supports the following languages:
English


Q. Does CargoWise offer an API?

No, CargoWise does not have an API available.


Q. What level of support does CargoWise offer?

CargoWise offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support

CargoWise product overview

Price starts from

1

Per month

What is CargoWise?

CargoWise is a powerful, deeply integrated global logistics execution platform that makes trade easy.

Key benefits of using CargoWise

• The integrated logistics management system enables organizations to handle seismic changes, from tracking tariffs to modifying regulations and calculating taxes.

• It allows businesses to process payment transactions and manage operations on a centralized database across multiple users, functions, currencies, and languages.

• CargoWise lets businesses in transportation industries streamline operations related to freight forwarding processes, customs compliance, and transport and warehouse management on a unified platform.

• Managers can utilize automated data workflows to provide customers with information related to trade regulations and local customs requirements, ensuring the execution of operations in compliance with industry standards.

• CargoWise helps organizations handle order and delivery processes, proactively plan capacity, loads, or routes, and facilitate the customer service activities with real-time alerts and ETA updates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

Documentation
Videos

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Why am I seeing this?

CargoWise pricing information

Value for money

2.6

/5

32

Starting from

1

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

CargoWise features

Functionality

3.4

/5

32

Total features

70

5 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Delivery Tracking
Order Management
Alerts/Notifications
Status Tracking
Real-Time Updates
Shipping Management

Functionality contenders

CargoWise users reviews

Overall Rating

2.9

/5

32

Positive reviews

44

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.82/10
Rating distribution

5

4

3

2

1

6

8

3

6

9

Pros
Overall, we are very pleased with this software for our logistical purposes. This is a feature rich program that encompasses all areas of global logistics.
This is why I'm doing it for curious forwarders - stay away from this company and you'll be glad you did.
The idea of integrated tracking and a system that integrates sales, operations, and accounting all in one is fantastic.
Cons
Overall experience is negative. It consistently bugs out, crashes, or doesnt do what it should do, which creates alot of wasted time.
Why is everything a Consolidation. This is the WORST SOFTWARE I HAVE EVERY USED IN 28 YEARS.
Hands down the support team for this product is absolutely horrendous.

Overall rating contenders

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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It is a good software but they need better videos for training

Reviewed 7 years ago

It offers everything a user would need to run their business for a fair price. It has different functions that you can use when needed and only get charged for the usage. It is user friendly.

Pros

It has a lot of room to grow. Meaning you can make changes to it when you need to use different functions.

Cons

The accounting side needs more training videos. You have to file e-requests and contact call them to resolve and issue.

Vendor response

Hello, thank you for sharing your comments! Our WiseLearning team would like a bit more detail from you in order to identify any possible gaps with our training videos. Would you be willing to send a direct email to my attention at info@wisetechglobal (dot) com with specific area you reference? Many thanks, Jennifer.

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Verified reviewer

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product, but....

Reviewed 3 years ago

Benefits realization are easily possible, and anyone here who has said otherwise has definitely made a mistake in their own deployment. With that said, this system is tricky to configure and their customer service do not make it easy at all. However, if you - as a company - are prepared to invest and get behind this product, I would say hand on heart, this product can and will deliver for you. You do need to have a competent team of IT professionals and Business Analysts to make this a success, however, any software deployment usually requires the same.

Pros

Features, configurability, DB Structure, Cloud Architecture, EDI facilities

Cons

Customer Service is awful, training content doesn't dive deep enough into super technical areas. A lot to learn which can be a struggle for small teams unwilling to invest.

SP
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Swati P.

Logistics and Supply Chain, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thinking of changing your Freight Forwarding Software to Cargowise One ? Pl. consider this.

Reviewed 6 years ago

CW1 - a story of undelivered promises... Key reason for choosing CargoWise One as the company's ERP, was to realize substantial savings in resources time & cost. However, even after a year of implementation we've seen only costs escalating.

Pros

1. It is an end to end one stop software. 2. It has a pretty good customer facing 'Track and Trace' feature. 3. Decent accounting package.

Cons

1. Customer Service levels at WiseTech are below expectations. There's no one you can pick up the phone and speak to except during the initial sales. After that you are left on your own. You just have some videos to refer to. If there are issues.. they've to be raised as 'incidents'. It takes a long while for them to ascertain the nature of issues. At times you are just left following up on the...

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Ibrahim M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best when provided with accurate data

Reviewed 6 years ago
Pros

Edocs. Apart from having supportings in shipment/consol level you can actually put your accounting transactions supporting in edocs. For example you just have to click the pettycash transactions to access petty cash request form and receipts. This really saves time when auditing.

Cons

I think it does not have a link to provide to your clients so that they can download invoices /statements to themselves.

Vendor response

Dear Ibrahim, Thank you for your review! You may be interested to explore the Web Tracker features and functionality further, as it does allow you to set up customers to view/download documents such as invoices and statements themselves. To view the 1WEB001 and 1WEB010 videos on WiseLearning and get a step-by-step overview of how this is done, Log into My Account within your CargoWise One system. And if you have any trouble along the way, simply reach out to your key account manager, or submit an eRequest to reach them (hit the [F1] key from within CW1). Again, thank you for sharing your experience with us. Jennifer Sydney, Australia

MS
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Martin S.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Order input by custumer

Reviewed 7 years ago

New customer would like to enter his orders into our WMS module. We can't limit him to only his customer code. He would get access to all customers which we can not allow.

Pros

all modules are combined.

Cons

specify restrictions per users

Vendor response

Hi Martin, Appreciate your feedback on CargoWise One. In regards your concern on security restrictions. This functionality is available in CW1 Warehouse since 2009. Please, refer to the http://myaccount-portal.cargowise.com/my-account/Documents/UpdateNotes/ediEnterpriseupdatenote20090507d.pdf materials. Should you need any further clarification, may we suggest to refer to our CargoWise One Community forums or to Relationship and Account Management team.

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