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Freightos
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online freight marketplace for enterprise importers
Table of Contents
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Freightos - 2026 Pricing, Features, Reviews & Alternatives
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Freightos overview
What is Freightos?
Freightos is an online freight marketplace designed to help logistics providers streamline the entire shipping lifecycle, from booking freight carriers to receiving live updates on various delivery specifics. Enterprise importers can utilize the application to compare quotes from air, ocean, and trucking companies and book shipment providers based on rate benchmarks, previous contract rates, and live market comparisons.
With a freight rate database and Freightos Baltic Index, Freightos allow enterprises to gain insight into carriers, routes, and real-time market rates from shippers, forwarders, and freight carriers as commercially displayed on WebCargo, a rate management platform. Other features include enterprise permission management, localization, workflow management, filtering, and automatic price calculations.
It also includes an import duty calculator and a code finder, which let businesses discover custom charges, airport codes with IATA city codes, and seaports with UN/LOCODE for selecting shippers based on individual requirements. Businesses can use Freightos' map of Amazon Fulfillment Centers to locate distribution warehouses in nearby locations and view details such as warehouse number, street address, GPS coordinates, and more.
Key benefits of using Freightos
• The platform allows users to switch between logistics providers and manage documentation, tracking, credit, and more.
• Freightos lets clients compare trucking, ocean and air freight quotes across multiple forwarders and carriers.
• Logistics management functionality facilitates on-demand tracking, real-time updates, and provider communication management to streamline operations.
• Administrators can also manage inventory replenishment operations using built-in palletization and labeling tools.
Starting price
Alternatives
with better value for money
Freightos’s user interface
Freightos pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Freightos?
Users report that Freightos is generally easy to use, with an intuitive interface that helps them navigate shipping processes efficiently. They find the platform accessible for beginners and appreciate how it streamlines complex tasks, though some mention occasional confusion with quoting and a lack of clear explanations in certain areas. Some feel support responsiveness can be inconsistent.
Reviewers indicate that Freightos simplifies shipment management by providing real-time shipping rates, centralized tracking, and the ability to book and customize shipments easily. They value the convenience of handling paperwork and customs in one place, but some wish for improved shipment tracking and fewer delays.
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Who uses Freightos?
Based on 54 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Freightos's key features
Most critical features, based on insights from Freightos users:
All Freightos features
Features rating:
Freightos alternatives
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Free
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Freightos pricing
Value for money rating:
Starting from
Free
User opinions about Freightos price and value
Value for money rating:
To see what individual users think of Freightos's price and value, check out the review snippets below.
Deion G.
Product Development Coordinator
Verified reviewer
Anonymity request
Freightos integrations (7)
Top integrations
Freightos support options
Typical customers
Platforms supported
Support options
Training options
Freightos FAQs
Freightos has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Freightos?
Freightos has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Freightos support?
Freightos supports the following languages:
English
Q. Does Freightos offer an API?
Yes, Freightos has an API available for use.
Q. What other apps does Freightos integrate with?
Freightos integrates with the following applications:
Payoneer, ShipBob, Easyship, Salesforce B2B Commerce, Rithum
Q. What level of support does Freightos offer?
Freightos offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)