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Freightos

Online freight marketplace for enterprise importers

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Freightos Pricing, Features, Reviews and Alternatives

Freightos product overview

What is Freightos?

Freightos is an online freight marketplace designed to help logistics providers streamline the entire shipping lifecycle, from booking freight carriers to receiving live updates on various delivery specifics. Enterprise importers can utilize the application to compare quotes from air, ocean, and trucking companies and book shipment providers based on rate benchmarks, previous contract rates, and live market comparisons.

Key benefits of using Freightos

• Freightos offers a centralized portal to store importer and exporter details, view reviews and track performance using internal data.

• The platform allows users to switch between logistics providers and manage documentation, tracking, credit, and more.

• Freightos lets clients compare trucking, ocean and air freight quotes across multiple forwarders and carriers.

• Logistics management functionality facilitates on-demand tracking, real-time updates, and provider communication management to streamline operations.

• Administrators can also manage inventory replenishment operations using built-in palletization and labeling tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Videos
Live Online

Freightos pricing information

Value for money

2.6

/5

15

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Freightos features

Functionality

3.3

/5

15

Total features

23

2 categories

Most valued features by users

Third Party Integrations
API
Activity Dashboard
Shipping Management
Real-time Updates
Shipment Tracking
Air Shipping
Data Import/Export

Functionality contenders

Freightos users reviews

Overall Rating

3.2

/5

15

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

7

1

0

2

5

Pros
The software is intuitive and works glitch free. On top of that, customer support is always there to help me through any unique shipping scenarios and make sure I get the best price.
There are various packages and tools that make it even better. And it's a great way to keep upcoming opportunities organized.
Wonderful support team, I would like to mention Noah for a great service.
Cons
Absolutely terrible, it wasn't until I raised a case with customer service that I heard back from my contact that they were investigating.
I was forced to pay 500% more than what I was quoted (and had already paid for) because they claimed I didn't submit a corrected piece of paperwork quickly enough.
I've repeatedly asked what I did wrong that has made this charge my fault and not FedEx, who failed to communicate appropriately.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I've used Infusionsoft at 2 businesses and it has been extremely useful.

Reviewed 5 years ago
Pros

It gets a lot done for you. There are various packages and tools that make it even better. And it's a great way to keep upcoming opportunities organized. Chat or call with their reps easily if you have an obstacle. Plus, I hear their office in Phoenix has an awesome cereal bar and the employees are happy.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to understand marketplace

Reviewed 3 years ago

Positive - it has helped us get the best pricing we can on freight

Pros

Freightos is a very intuitive and easy way for us to compare freight pricing across a number of providers

Cons

It would helpful if there was a repository to store our standard customs info, and other important information so that we didn't have to send over and over again to each freight forwarder we use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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AVOID AVOID AVOID!

Reviewed a year ago
Pros

It seems cheap at first and like it will make things easier and streamline the process but they will hit you with new charges and provide zero customer service.

Cons

I was forced to pay 500% more than what I was quoted (and had already paid for) because they claimed I didn't submit a corrected piece of paperwork quickly enough. They had the form for two weeks but waited until a few days before the boat took off to tell me I needed to correct something on the paperwork. I had submitted all my paperwork and paid weeks before and was travelling without access to a...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent product, saves us time & money

Reviewed 5 years ago
Pros

The software is intuitive and works glitch free. On top of that, customer support is always there to help me through any unique shipping scenarios and make sure I get the best price.

Cons

No cons were added to this review

Vendor response

Always a pleasure to hear from a happy customer!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very easy to use even for beginners

Reviewed 5 years ago
Pros

I have completed two shipments that were booked via the freightos website. I was concerned about how the import process would go as I didnt have previous experience with the documentation necessary. The process was very easy to complete and on the two occasions when I did have questions about documentation, I was able to get a timely answer for the 24 hour support team.

Cons

I would love to have a way to track prices over time between specific ports. That option doesn't appear to be available yet, but the ability to save a quote at a locked in price is almost as helpful.

Freightos FAQs and common questions

Q. What type of pricing plans does Freightos offer?

Freightos has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available


Q. Who are the typical users of Freightos?

Freightos has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. Does Freightos offer an API?

Yes, Freightos has an API available for use.


Q. What other apps does Freightos integrate with?

Freightos integrates with the following applications:
Payoneer, ShipBob, Easyship, Salesforce B2B Commerce, ChannelAdvisor


Q. What level of support does Freightos offer?

Freightos offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

Common Freightos comparisons

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