Payoneer Pricing, Features, Reviews & Alternatives

Payoneer

Send and receive money locally and internationally

4.45/5 (175 reviews)

Payoneer overview

What is Payoneer?

Payoneer’s international payments platform allows users to send and receive payments across over 200 countries, in more than 150 currencies. Users can keep track of their account balance, payments, and full transaction history online, including foreign currency amounts and transaction fees.

Payoneer offers multiple methods for payment transfer, such as prepaid MasterCard®, bank transfers, and e-wallets. Users can decide whether the payer or the recipient pays the transaction fees, and specify this when requesting payments, both from other Payoneer users and also third parties without Payoneer accounts.
www.payoneer.com

Pricing

Value for money

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, Russian, German, Danish, French and 11 other languages, Korean, Chinese (Simplified), Hungarian, Arabic, Finnish, Portuguese, Polish, Turkish, Japanese, Italian, Spanish
Payoneer screenshot: Users can keep track of their balance and all their transactions in their Payoneer accountPayoneer - Empowering Global CommercePayoneer screenshot: Payoneer has various different withdrawal methods, including prepaid MasterCardsPayoneer screenshot: Payoneer users can receive money via global bank transferPayoneer screenshot: Users can request payments from companies or individuals, whether or not the payer has a Payoneer accountPayoneer screenshot: Payoneer also has iPhone  and Android appsPayoneer - Simplifying Global Payments

Payoneer user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.4
  4.1
Yuri P.

Payment transferring for small businesses

Used daily for free trial
Reviewed 2019-07-28
Review Source: Capterra

With Payoneer, we can receive payments with different currencies. It made our job easier and as well our accountant is happy.

Pros
Considering its competitors like PayPal, Transferwise, Bitwage, Payoneer is the fastest money transferring software. In payoneer you may engage with more than 100 currencies however in PayPal it is just 30.

Cons
Well, yes Payoneer is the fastest but is the most expensive as well. Also, they do not offer 7/24 customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

One of the best options to receive international payments

Used weekly for 2+ years
Reviewed 2021-04-28
Review Source: Capterra

Pros
The best thing about Payoneer it that they have a perfect market fit. They are offering services that literally no one else provides which makes them the only service provider in some countries. Over the years they have improved the user experience greatly. Over time they have been securing more and more partnerships in my country of residence which is always great. The Mobile app and the Website interface have improved greatly over the years but there is still some ground to cover in that department.

Cons
The support team is a little off. At times they are great and other times they fail to do things which should take only a few mins. The verification process for the payer and payee is very tedious and at times makes no sense. At times they would reject a document uploaded in the verification center and then accept the very same file on the next try which I could never honestly understand 😂 They were also a part of the Wirecard AG fiasco which resulted in funds for most of the Payoneer users being frozen and was a nightmare until it was resolved after a few days, but can't really blame them for the whole thing. Lastly they do not offer the best conversion rates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Omer S.

Pathetic Customer Service and Some Times Delay for No Obvious Reason

Used monthly for 2+ years
Reviewed 2020-10-30
Review Source: Capterra

I use it to receive payments from my clients. The service is really pathetic sometimes. But sometimes they are really quick. Overall 2 stars out of 5. 2/5

Pros
Nice customer user interface. Easy to use features and well organized tabs. There are also detailed FAQs for new users. You can receive and send online payment from anywhere. It is really easy to send a payment request to someone email address. Also it is really easy to pay someone. There are no service charges if you pay to another Payoneer account. Sometimes the process for cash delivery and receiving is really quick. Also, it is very easy to attach your payoneer account with freelancing sites to receive online payments.

Cons
Sometimes they are really quick with service. But sometimes they will delay payments up to 3 months. They dont even tell the reason for delay. They also will not send any relevant email. They keep ignoring users queries on their forum. They will even ignore personal messages. Online chat system is pathetic. You will keep waiting for hours but they it is very rare case if they even bother to attend your call. They keep sending the busy and corona reasons for delays their mismanagement. They make it look obvious like if they want to steal people's money. When they get no other reason then they send a notification saying that your id card or passport photo was rejected. In order to avoid transaction delays in the future please complete your profile details and submit the rejected information. Moreover, they approve it today and the very next day they will dis approve again like if they are addicted to alcohol or something. The company is full of cheat employees and they are aware of the blank marks in their service which they use to cheat the system resulting in poor management and delays in the online transactions. If they will keep on doing this they will surely lose reputation really quick in the incoming days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Zuhairah A.

Good payment processor for business purposes

Used weekly for 2+ years
Reviewed 2021-01-30
Review Source: Capterra

My overall experience with Payoneer is pretty good, there are some limitation with this platform but other feature that provided is really good. The customer support is very patient in helping fixing problem of my account and very understanding in the process.

Pros
Receiving a funds from different currency all over the world is doable with Payoneer. There are some charges included, but not too high like other payment processor platform. I can order a debit card from this service, and withdrawing the funds from my account easily without having to place a withdrawal request that may takes time 1-2 weeks for the funds landing to my local bank.

Cons
The thing that i dislike with Payoneer is, it can't be used to receive payment or fund from individual account and only processing a payment from business account. I have to change and using other payment processor like PayPal to receive payment from personal account. Other thing is the platform layout is pretty buggy, as it won't shown the the website layout in horizontal display, and only display in device with vertical screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Gabriella N.

Not sold yet

Used occasionally for less than 6 months
Reviewed 2021-02-24
Review Source: Capterra

Payoneer seems fine, I am not 100% sold yet, more especially because I am having issues right in the beginning of using their platform

Pros
Payoneer was mentioned by a close family member of mine, so I took kindly to it. I liked how it's available around the world and how it allows money transfer to and from a number of countries. It tends to even support countries that are not supported by its larger competitors. This makes transecting a bit easier. Setting up an account with Payoneer is easy and quick, and it's free to do. The initial setting up does not take long, in a few minutes my account was up and going. I appreciate the cost-free set-up, which is not always the case, it removed the risk of paying to set-up an account that I might end up not using. Different financial services do not always integrate well with each other and this is also affected by the countries you are dealing with. So with Payoneer, there is an opportunity to integrate it as best as possible at no initial cost.

Cons
I have not been on Payoneer for long, but it has its pros and cons. What I do not like about Payoneer is its customer support, when I try to get hold of them it takes a long time to get a customer support agent to assist me. I also do not like how Payoneer does not easily link with Paypal, I guess because they are competitors? but none-the-less it's not pleasant to deal with. To get the two linked I have to go through Payoneer customer support which takes time to connect with. What I will give them though at least thus far is their agents can be helpful at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Payoneer features

API (409 other apps)
Accounting (294 other apps)
Accounting Integration (237 other apps)
Activity Dashboard (396 other apps)
Alerts/Notifications (335 other apps)
Audit Trail (279 other apps)
Billing & Invoicing (367 other apps)
Compliance Management (368 other apps)
Customizable Reports (261 other apps)
Data Import/Export (364 other apps)
Electronic Payments (242 other apps)
Expense Tracking (261 other apps)
Invoice Management (311 other apps)
Invoice Processing (239 other apps)
Multi-Currency (323 other apps)
Recurring/Subscription Billing (233 other apps)
Reporting & Statistics (430 other apps)
Reporting/Analytics (371 other apps)
Third Party Integrations (351 other apps)
Workflow Management (275 other apps)

Videos and tutorials

Additional information for Payoneer

Key features of Payoneer

  • Buy necessary items in compliance with established business policies
  • Record of all transactions, including information on purchase orders, purchases, payments, etc.
View All Features

Benefits

Users can request and receive payments both from other Payoneer users and from third parties who don’t have Payoneer accounts

Payoneer has multiple payout solutions, including prepaid debit cards, global bank transfers, local and global e-wallets, and checks

Users can view their account’s complete transaction history, across customizable date ranges, including information such as transaction description, amount, foreign currency amount, applicable fees, and authorization number

Users can decide whether the payer or the recipient pays the transaction fees