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Intelligent Shipper

Shipping API software

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(2)

Intelligent Shipper Pricing, Features, Reviews and Alternatives

Intelligent Shipper FAQs

Q. What type of pricing plans does Intelligent Shipper offer?

Intelligent Shipper has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Intelligent Shipper?

Intelligent Shipper has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Intelligent Shipper support?

Intelligent Shipper supports the following languages:
English

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Q. Does Intelligent Shipper offer an API?

No, Intelligent Shipper does not have an API available.

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Q. What level of support does Intelligent Shipper offer?

Intelligent Shipper offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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Intelligent Shipper product overview

What is Intelligent Shipper?

Intersoft is a eCommerce delivery management software that helps simplify complex last-mile deliveries for eCommerce businesses, carriers and retailers.

Key benefits of using Intelligent Shipper

• Extensive list of carrier integrations
• Delivery tracking
• Comprehensive reporting software
• Optional returns portal

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Documentation
Live Online
In Person

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Starting from

49

Per month

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Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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Intelligent Shipper pricing information

Value for money

4.0

/5

4

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Intelligent Shipper features

Functionality

4.5

/5

4

Total features

30

8 categories

Most valued features by users

Third Party Integrations
Status Tracking
API
Activity Dashboard
Delivery Tracking
Alerts/Notifications
Real-time Updates
Shipping Management

Functionality contenders

Intelligent Shipper users reviews

Overall Rating

4.8

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Overall rating contenders

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Tony R.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slick, reponsive and evolving software for a similarly fluid market

Reviewed a year ago

Working with Intersoft is one of the high points of my job role. They have always encouraged and pursued direct communication and been quick to respond to that. Their timeline for resolving issues is quicker than any other API support we currently depend on. The staff are bright, friendly and professional, and I enjoy knowing each of them.

Pros

The setup and ongoing use is clearly documented, the support team are second to none in the courier market, new features and elements are introduced regularly.

Cons

There is some flexibility I would like introduced that has taken a long time to see release. I sometimes feel the direct communication with the couriers they support, and the broader understanding of the non-technical issues clients and users of couriers face is a little lacking.

Vendor response

Thank you Tony for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

AR
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Aaron R.

Logistics and Supply Chain, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outstanding customer service team and technical support.

Reviewed 4 months ago

Excellent! I would recommended to any who is looking for a smart software who are accommodating and helpful with a variety of API options.

Pros

How readily available the support team at Intersoft are is amazing. Having our very own customer service department, we know how easy it can be to become behind on getting back to customers. However whenever I have reached out the the customer service team we have received a response with an appropriate update within the hour in most cases Secondly, They listen what needs the customers are asking for and actively put in tech fixes to implements these request with appropriate and realistic time frame.

Cons

I don't have any cons. I'm still learning how to use the Software which I would appreciate some training on. However, I'm sure if I asked this would be provided.

Vendor response

Thank you Aaron for your review, we're pleased to know that your experience with Intersoft is a good one!

SW
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Suzy W.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product

Reviewed a year ago
Pros

We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.

Cons

I can't think of anything specific as a con. The Intersoft support team are always very quick to respond and are helpful. They are worlds better than our previous supplier because there is no time difference.

Vendor response

Thank you Suzy for leaving great feedback! We're happy you are happy with Intersoft's Intelligent Shipper.

JN
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John N.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Intelligent Shipper Review

Reviewed a year ago

Does what it says on the tin. Good product.

Pros

Intelligent Shipper integrates really well with the Royal mail and our Customer Management system. We have recently added DHL as an expedited shipping solution to the USA which has worked really well. What we wanted and now have is a simple system to use that scans a System generated Bar code to release the shipment taking the payment and printing the shipping label with the minimum of fuss. It works!

Cons

The con is that it costs a fair amount and I would suggest that unless you are dispatching a minimum of 50+ orders a day this is not the scale or price for you. It has handled over 1500 orders a day for us and we see no ceiling from this.

Vendor response

Thank you John for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

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