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Intelligent Shipper Pricing, Features, Reviews and Alternatives
Intelligent Shipper FAQs
Intelligent Shipper product overview
What is Intelligent Shipper?
Intersoft is a eCommerce delivery management software that helps simplify complex last-mile deliveries for eCommerce businesses, carriers and retailers.
Key benefits of using Intelligent Shipper
• Delivery tracking
• Comprehensive reporting software
• Optional returns portal
Typical customers
Platforms supported
Support options
Training options
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Intelligent Shipper
Starting from
No pricing info
Starting from
49
Per month
Flat Rate
Intelligent Shipper pricing information
Value for money
4.0
/5
4
Starting from
No pricing info
Pricing options
Value for money contenders
Intelligent Shipper features
Functionality
4.5
/5
4
Total features
30
8 categories
Most valued features by users
Functionality contenders
Intelligent Shipper users reviews
Overall Rating
4.8
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.75/10
3
1
0
0
0
Overall rating contenders
Tony R.
Computer Software, 51-200 employees
Used daily for 2+ years
Review source
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Working with Intersoft is one of the high points of my job role. They have always encouraged and pursued direct communication and been quick to respond to that. Their timeline for resolving issues is quicker than any other API support we currently depend on. The staff are bright, friendly and professional, and I enjoy knowing each of them.
The setup and ongoing use is clearly documented, the support team are second to none in the courier market, new features and elements are introduced regularly.
There is some flexibility I would like introduced that has taken a long time to see release. I sometimes feel the direct communication with the couriers they support, and the broader understanding of the non-technical issues clients and users of couriers face is a little lacking.
Thank you Tony for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.
Aaron R.
Logistics and Supply Chain, 201-500 employees
Used daily for 6-12 months
Review source
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Excellent! I would recommended to any who is looking for a smart software who are accommodating and helpful with a variety of API options.
How readily available the support team at Intersoft are is amazing. Having our very own customer service department, we know how easy it can be to become behind on getting back to customers. However whenever I have reached out the the customer service team we have received a response with an appropriate update within the hour in most cases Secondly, They listen what needs the customers are asking for and actively put in tech fixes to implements these request with appropriate and realistic time frame.
I don't have any cons. I'm still learning how to use the Software which I would appreciate some training on. However, I'm sure if I asked this would be provided.
Thank you Aaron for your review, we're pleased to know that your experience with Intersoft is a good one!
Suzy W.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.
I can't think of anything specific as a con. The Intersoft support team are always very quick to respond and are helpful. They are worlds better than our previous supplier because there is no time difference.
Thank you Suzy for leaving great feedback! We're happy you are happy with Intersoft's Intelligent Shipper.
John N.
Retail, 11-50 employees
Used daily for 2+ years
Review source
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Does what it says on the tin. Good product.
Intelligent Shipper integrates really well with the Royal mail and our Customer Management system. We have recently added DHL as an expedited shipping solution to the USA which has worked really well. What we wanted and now have is a simple system to use that scans a System generated Bar code to release the shipment taking the payment and printing the shipping label with the minimum of fuss. It works!
The con is that it costs a fair amount and I would suggest that unless you are dispatching a minimum of 50+ orders a day this is not the scale or price for you. It has handled over 1500 orders a day for us and we see no ceiling from this.
Thank you John for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.
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