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ITS Dispatch

Trucking management software for carriers

Table of Contents

Is this product right for your business?

Find out with a

ITS Dispatch - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

ITS Dispatch overview

What is ITS Dispatch?

ITS Dispatch is a trucking and load management solution that can be utilized by both carriers and owner-operated trucking vehicles. The system comes with features such as invoice management, driver settlements, load confirmations, customer agreements, communication methods, and more. With integrations to quickbooks and other accounting tools, ITS dispatch can handle all aspects of the load lifecycle. Addionally, the system comes with routing and dispatching options that provides route optimization to and from any location.

Starting price

50flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Simplicity

Responsiveness

Operations

Availability

Automation

Compensation

ITS Dispatch’s user interface

Ease of use rating:

4.4

(298)

ITS Dispatch pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(136)

5(159)

What do users say about ITS Dispatch?

Reviewers appreciate ITS Dispatch for its user-friendly interface, straightforward navigation, and easy setup, saying it simplifies load tracking, invoicing, and reporting for trucking companies. They find it affordable, efficient, and suitable for businesses of various sizes, with many noting helpful training resources and quick learning for new users. Customer support is frequently described as responsive and professional.

Some indicate that ITS Dispatch could improve in areas like driver payroll options, report customization, and mobile access. They mention occasional challenges with sorting data, printing invoices, and integrating with other software, but feel the system reliably meets core trucking management needs.

Select to learn more

Who uses ITS Dispatch?

Based on 298 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Transportation/Trucking/Railroad

Package/Freight Delivery

Building Materials

Financial Services

Others

Use cases

Transportation Dispatch

Trucking

Freight

ITS Dispatch's key features

Most critical features, based on insights from ITS Dispatch users:

Mileage tracking

3.0

(2)

Scheduling

3.5

(2)

Routing

3.0

(2)

GPS

0.0

(0)

Fuel management

0.0

(0)

Customer management

3.0

(2)

All ITS Dispatch features

Features rating:

3.9

(298)

Order management

4.0

(1)

Dispatch management

3.3

(3)

Load optimization

(0)

LTL/Shared truckload

(0)

Maintenance management

1.0

(1)

QuickBooks integration

(0)

Quotes/Estimates

3.0

(1)

Rate management

(0)

Route optimization

(0)

Safety management

2.0

(1)

Shipment tracking

(0)

Transportation management

(0)

Truckload management

(0)

Vehicle management

(0)

VIN lookup

(0)

Waybills

(0)

Work order management

(0)

Live driver tracking

(0)

Invoice management

(0)

Inspection management

(0)

Import/Export management

(0)

Fleet management

(0)

Employee management

(0)

EDI

(0)

Driver settlements

2.0

(1)

Driver management

1.0

(1)

Customer portal

(0)

Contact database

1.0

(1)

Carrier management

(0)

Billing & invoicing

(0)

Accounting integration

3.0

(1)

Accounting

(0)

3PL management

(0)

ITS Dispatch alternatives

ITS Dispatch

4.4

(298)

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

3.9

Value for Money

4.2

Customer Support

4.6

Toro TMS

5.0

(23)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

4.9

Value for Money

4.9

Customer Support

5.0

Easy4Pro

4.4

(39)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.5

Quickbase

4.4

(326)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.1

Customer Support

4.3

ITS Dispatch pricing

Value for money rating:

4.2

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Owner-Operator

Per month

Features included:

1-2 Trucks
Create Driver Settlements
Create Invoices With a
Easy Load Confirmations
Email Load Sheets Directly
From System
Integrate Seamlessly With
Quickbooks
Quickly Create Bols
Single Click

Carrier

Per month

Features included:

Create Driver Settlements
Create Invoices With a
Easy Load Confirmations
Email Load Sheets Directly
From System
Integrate Seamlessly With
Quickbooks
Quickly Create Bols
Single Click
Unlimited Trucks

TMS Carrier Pro

Per month

Features included:

Create Driver Settlements
Create Invoices With a Single Click
Digital File Storage for Documents
Driver Messaging
Easy Load Confirmations
Email Load Sheets Directly From System
Integrate Seamlessly With Quickbooks
Private Labelling
Quickly Create Bols
Sales Management Tools
Unlimited Load Tracking
Unlimited Trucks

Dual Authority

105

/user

Per month

Features included:

Customized Documents
Easy Dispatch
Easy Organization
Paperless IFTA Reporting

Broker

Per month

Features included:

Create Invoices With a
Easy Load Confirmations
Free Unlimited Users
Get Detailed Reporting and Statistics
Integrate Seamlessly With Quickbooks
Quickly Create Bols
Single Click

TMS Broker Pro

Per month

Features included:

Create Invoices With a
Easy Load Confirmations
Free Unlimited Users
Get Detailed Reporting and Statistics
Integrate Seamlessly With Quickbooks
Private Labeling
Quickly Create Bols
Sales Management Tools
Single Click
Unlimited Load Tracking

User opinions about ITS Dispatch price and value

Value for money rating:

4.2

(298)

To see what individual users think of ITS Dispatch's price and value, check out the review snippets below.

“This has been a wonderful change and the staff are very helpful. The transition and ease of use has been first rate.”

Bryant B.

Owner

“This has been very helpful for our agents, and more so, for my business efficiency. I would love to see a bit of improvement in regards to the accounting options.”

David M.

Owner

ITS Dispatch integrations (1)

Top integrations

GPS Insight

ITS Dispatch customer support

What do users say about ITS Dispatch customer support?

Customer support rating:

4.2

We analyzed 26 verified user reviews to identify positive and negative aspects of ITS Dispatch customer support.

Widespread user sentiment highlights that customer service is responsive, helpful, and easy to contact when questions arise.

A limited number of users mention slow or unhelpful responses and occasional lack of friendliness from customer support staff.

Support options

Chat

Email/help desk

Phone support

Training options

Live online

In person

Documentation

Webinars

To see what individual users say about ITS Dispatch's customer support, check out the review snippets below.

“Technical support and customer services are great to work with if you need them they are there and take care of whatever you need. ”

DEE L.

VICE PRESIDENT

“The customer service has been top notch to say the least! Whenever we have had a question, there is always someone ready to help out.”

Damon D.

“another problem I have is with my truck list they are not in alphabetical order and I have to look one by one to fine the right truck I called few times just got run around so maybe to have your customers service guys little nicer and try to help us. ”

Saba B.

President