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ITS Dispatch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Trucking management software for carriers
Table of Contents
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ITS Dispatch - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ITS Dispatch overview
What is ITS Dispatch?
ITS Dispatch is a trucking and load management solution that can be utilized by both carriers and owner-operated trucking vehicles. The system comes with features such as invoice management, driver settlements, load confirmations, customer agreements, communication methods, and more. With integrations to quickbooks and other accounting tools, ITS dispatch can handle all aspects of the load lifecycle. Addionally, the system comes with routing and dispatching options that provides route optimization to and from any location.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Dispatch Management
Invoicing
Ease of Use
Customer Support
Training and Learning Curve
ITS Dispatch’s user interface
ITS Dispatch pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
3.9
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about ITS Dispatch?
The amount of information fields that could be used for dispatchers benefit.
Select to learn more
Who uses ITS Dispatch?
Based on 298 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ITS Dispatch's key features
Most critical features, based on insights from ITS Dispatch users:
All ITS Dispatch features
Features rating:
ITS Dispatch alternatives
ITS Dispatch
Starting from
50
Per month
Elite EXTRA
Starting from
No pricing info
Samsara
Starting from
No pricing info
Truckbase
Starting from
No pricing info
ITS Dispatch pricing
Pricing plans
Pricing details:
User opinions about ITS Dispatch price and value
Value for money rating:
To see what individual users think of ITS Dispatch's price and value, check out the review snippets below.
Bryant B.
Owner
David M.
Owner
ITS Dispatch integrations (1)
Top integrations
ITS Dispatch customer support
What do users say about ITS Dispatch customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of ITS Dispatch customer support.
Widespread user sentiment highlights that customer service is responsive, helpful, and easy to contact when questions arise.
A limited number of users mention slow or unhelpful responses and occasional lack of friendliness from customer support staff.
Support options
Training options
To see what individual users say about ITS Dispatch's customer support, check out the review snippets below.
“Technical support and customer services are great to work with if you need them they are there and take care of whatever you need. ”
DEE L.
VICE PRESIDENT
“The customer service has been top notch to say the least! Whenever we have had a question, there is always someone ready to help out.”
Damon D.
“another problem I have is with my truck list they are not in alphabetical order and I have to look one by one to fine the right truck I called few times just got run around so maybe to have your customers service guys little nicer and try to help us. ”
Saba B.
President
ITS Dispatch FAQs
ITS Dispatch has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What languages does ITS Dispatch support?
ITS Dispatch supports the following languages:
English
Q. Does ITS Dispatch offer an API?
No, ITS Dispatch does not have an API available.
Q. What level of support does ITS Dispatch offer?
ITS Dispatch offers the following support options:
Chat, Email/Help Desk, Phone Support
