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Onfleet vs OptimoRoute Comparison

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Overview

Category Leaders

Onfleet is a SaaS platform that helps businesses manage local deliveries. Seamlessly optimize routes, dispatch, track drivers, notify recipients, and more.

Category Leaders

OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and optimizes routes in seconds. Save time and free up resources to grow your business. Get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

550

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

93

5

4

3

2

1

66

23

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

157

5

4

3

2

1

105

43

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Fantastic product, super nice support and always available, helped us get going quickly, saved our company.
This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.
Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.

Pros

Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.
Experience has been great, the customer notifications has been the highlight of the program.
Once we figured it out, with help from support, it was super easy to use.

Cons

The worst part of the software is the lack of mobile support for the dispatchers.
One of the cons of Onfleet is that no customer app provided by them.
Reports to track performance are difficult to manage, bust into graphs, and interpret.

Cons

When marking as failed, should have a choice of reasons or somewhere to type as to why delivery failed.
One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator.
I'm not sure that there is anything about the software that I dislike.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features70
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Restaurants
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Import/Export Management
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Picking & Routing
  • Progress Tracking
  • Proof of Delivery
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Work Order Management
  • Total features48
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Restaurants
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Import/Export Management
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Picking & Routing
  • Progress Tracking
  • Proof of Delivery
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Work Order Management

Integrations

  • Total integrations32
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • Google Maps
  • Motive
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • Google Maps
  • Motive
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier