Onfleet Pricing, Features, Reviews & Comparison of Alternatives

Pros
The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks. The feature to give all the information for our customer and our drivers.

Cons
The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned. Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

Cons
It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.

Cons
The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ease of using the map overlay in creating routes, and the optimizing feature for assigning tasks

Cons
That you have to drag assigned deliveries to another driver if they aren't in the same team, also when optimizing when multiple tasks are going to the same location it won't put those tasks together but will make the driver go away from that address and then return.

Rating breakdown

Likelihood to recommend: 8/10

Pros
OnFleet allows me, as a delivery manager and dispatcher, to have a constant birds eye view of employees. It also gives me great data and ability to track issues and problems with ease and from anywhere.

Cons
The mobile site, however function, is lacking. I would love to see a OnFleet Dispatch app that would give me much of the same usability as the full desktop site.

Rating breakdown

Likelihood to recommend: 10/10