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Onfleet Pricing, Features, Reviews and Alternatives

Onfleet product overview

Price starts from

149

Per month

Per Feature

What is Onfleet?

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Key benefits of using Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .


  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.


  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.


  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.


  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    Onfleet pricing information

    Value for money

    4.6

    /5

    81

    Starting from

    149

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Onfleet features

    Functionality

    4.4

    /5

    81

    Total features

    70

    9 categories

    Most valued features by users

    Dispatch Management
    Third Party Integrations
    Order Management
    API
    Reporting & Statistics
    Status Tracking
    Delivery Tracking
    Alerts/Notifications

    Functionality contenders

    Onfleet users reviews

    Overall Rating

    4.7

    /5

    81

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.12/10
    Rating distribution

    5

    4

    3

    2

    1

    57

    21

    3

    0

    0

    Pros
    This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.

    TB

    Todd B.

    Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.

    AF

    Andrea F.

    On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic.

    BM

    Ben M.

    Cons
    The worst part of the software is the lack of mobile support for the dispatchers.

    DS

    Dan S.

    One of the cons of Onfleet is that no customer app provided by them.
    AvatarImg

    Mosayeb G.

    Reports to track performance are difficult to manage, bust into graphs, and interpret.

    JB

    Jake B.

    Overall rating contenders

    Overall Rating

    Onfleet User Review

    Reviewed 7 months ago

    Transcript

    Sonja J.: Hi, my name is Sonja. I am reviewing Onfleet today and I would give it a four out of five....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Our Company without Onfleet is Cripple

    Reviewed 10 months ago

    We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.

    Pros

    Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period....

    Cons

    In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

    Vendor response

    Thank you for all of these product-specific details - this is great and helpful!!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great software for warehouses/ trucks - yet to step up for on demand delivery use cases

    Reviewed 10 months ago

    Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)

    Pros

    - It comes with driver apps for Android and iOS out of the box - Setup was quick and easy - SMS and live notifications very well integrated - Easy to use dispatch UI and drag and drop options - Transparent pricing - Amazing feature of multi brand support (especially when you scale)

    Cons

    - Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless) - Allows communication between drivers , caused us potential trouble of drivers ganging against us - No driver management of driver pay integrations - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues

    Vendor response

    Thank you for these details - pros and cons alike! We love that you appreciate the UI and ease of onboarding.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great tool for managing my fleet.

    Reviewed 4 years ago

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Pros

    Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

    Cons

    It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

    Vendor response

    Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Exceeds the simplicity that competitors dont!

    Reviewed a year ago

    As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps. We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries. Best most simplified delivery platform on the market.

    Pros

    I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time. The last feature that is very helpful is the eta text message.

    Cons

    I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easy to use software

    Reviewed a year ago

    The software has helped make the driver management and route tracking piece of our business a lot simpler.

    Pros

    The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

    Cons

    The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

    Vendor response

    Thank you for your review and the insights. We are continuously working to have our ETAs be as accurate as possible!

    Onfleet FAQs and common questions

    Q. What type of pricing plans does Onfleet offer?

    Onfleet has the following pricing plans:
    Starting from: $149.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Onfleet?

    Onfleet has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Onfleet support?

    Onfleet supports the following languages:
    German, Arabic, Russian, French, Spanish, English, Hebrew, Polish


    Q. Does Onfleet support mobile devices?

    Onfleet supports the following devices:
    Android, iPad, iPhone


    Q. Does Onfleet offer an API?

    Yes, Onfleet has an API available for use.


    Q. What other apps does Onfleet integrate with?

    Onfleet integrates with the following applications:
    Wufoo, Adobe Commerce, WooCommerce, Zapier, Google Docs, Slack, Typeform, Olo, mailparser.io, Mi9 Retail Suite, Shopify


    Q. What level of support does Onfleet offer?

    Onfleet offers the following support options:
    FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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