Onfleet Pricing, Features, Reviews & Comparison of Alternatives

Onfleet

Last-mile delivery management software

4.51/5 (39 reviews)

Onfleet overview

What is Onfleet?

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.
onfleet.com

Pricing

Starting from
$149/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, Europe, Germany, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, French, German, Russian, Spanish
Onfleet screenshot: Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.Onfleet DemoOnfleet screenshot: Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.Onfleet screenshot: Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.Onfleet screenshot: Real-time driver tracking with direct contact options enable customers to stay in the loop.Onfleet screenshot: Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

Onfleet reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.5
  4.6
Sonja Johnson

Onfleet User Review

Used daily for 6-12 months
Reviewed 2019-11-21
Review Source: Capterra

Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!

Pros
I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!

Cons
I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.

Response from Onfleet


Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sandile Mayeki

Onfleet is great to use it also give you the ability to multi task even when dealing multiple hubs

Used daily for 2+ years
Reviewed 2018-01-17
Review Source: Capterra

Effortless tracking of drivers and helps do give our customer the best service.

Pros
The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks. The feature to give all the information for our customer and our drivers.

Cons
The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned. Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.

Response from Onfleet


Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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fiordaliza croge

bio disttribution

Used daily for 2+ years
Reviewed 2020-02-24
Review Source: Capterra

great for my job

Pros
keep tracking all shipping perfect for everyone at work

Cons
I like everything about it im please by this progam

Response from Onfleet


Thanks for your review! We love working with OneBlood and glad you're enjoying Onfleet too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Flavio Alario

Great tool to scale logistics

Used daily for 2+ years
Reviewed 2019-11-27
Review Source: Capterra

We are using OnFleet as a delivery app for drivers that don't have any other delivery tools. So we can track shipments and calculate ETA

Pros
- Easy to set up, easy to use - Quick to scale - All features needed - Easy to integrate

Cons
- Not able to customise delivery processes

Response from Onfleet


Thanks for the feedback! We love working with Fliit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kenny Isaak

Great tool for managing my fleet.

Used daily for 1-2 years
Reviewed 2018-01-17
Review Source: Capterra

Helps me manage my fleet and monitor where my trucks are at at any given moment.

Pros
Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

Cons
It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Response from Onfleet


Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Onfleet pricing

Starting from
$149/month
Pricing options
Free trial
Subscription
View Pricing Plans

Each plan includes a free 14-day trial:

Starter, 1000 tasks per month – $149 per month
Basic, 2500 tasks per month – $349 per month
Premium, 5000 tasks per month – $799 per month
Professional, 12,500 tasks per month – $1,999 per month
Enterprise - over 25,000 tasks per month - Contact us

Onfleet features

API
Activity Dashboard
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Real Time Monitoring
Route Optimization

Automatic Notifications (39 other apps)
Billing & Invoicing (40 other apps)
Data Import/Export (34 other apps)
Email Notifications (35 other apps)
Order Management (41 other apps)
Real Time Data (36 other apps)
Real Time Updates (37 other apps)
Reporting & Statistics (53 other apps)
Shipping Management (60 other apps)
Status Tracking (47 other apps)
Third Party Integration (45 other apps)
Transportation Management (36 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Onfleet

Key features of Onfleet

  • API available
  • Analytics & reporting
  • Anonymized phone numbers
  • Apps for Android & iOS
  • Chart visualizations
  • Comprehensive filters
  • Computer aided dispatch
  • Dashboard-based UI
  • Delivery tracking
  • Dispatch management
  • Driver management
  • Dynamic search tools
  • Instant service ratings
  • Job assignment management
  • Map displays
  • Mileage tracking
  • Mobile signature capture
  • Multi-country support
  • Multiple app integrations
  • Phone Support
  • Rating
  • Real-time alerts
  • Real-time driver tracking
  • Route optimization tool
  • SMS-based messaging
  • Scheduling
  • Signatures, barcodes, and photo capture
  • Task connections
  • Vehicle tracking
View All Features

Benefits

Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .

The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.

Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.

Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.

Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.