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Ratality Logo

Cloud-based bus reservations & ticketing management platform

Table of Contents

Ratality - 2026 Pricing, Features, Reviews & Alternatives

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Ratality overview

What is Ratality?

Ratality is the only software solution where you can manage your entire bus, coach, and vehicle rental companies from a single cloud-based platform.

Ratality's revenue management and dynamic pricing functionalities make use of advanced forecasting algorithms to predict passenger demand per trip per day and will automatically adjust rates based on user-defined business rules. Easily override prices or demand scenarios to match changing market conditions and track sales and revenue live.

The intuitive reservations and ticketing platform will guide the user through the booking process and requires minimal input. Easily edit or change bookings or transfer passengers to a new service. Override mode enables Supervisors to amend current bookings and/or change prices.

Ratality offers a comprehensive built-in loyalty & rewards program which can be tailored to the user's individual needs. Use loyalty rewards as part payment for tickets, issue vouchers, or allow for the purchase of gift vouchers.

Manage and visually schedule both buses and drivers easily with Ratality's intuitive scheduling tools using the latest tools and geo-fencing technology. Set reminders and automatic messages to inform drivers of their trips or changes to their schedules. Track vehicle utilization and keep tabs on maintenance, fuel, and service costs, and monitor and forecast driver hours to ensure maximum utilization of your workforce. Generate cash-ups, invoices, or statements and utilize Ratality's financial accounting interface to communicate with your accounting software.

Ratality's built-in Communication module makes communication with both passengers and drivers a breeze. Quickly inform passengers about trip disruptions or send out marketing messages promoting a service. It also offers dashboards to visually track all KPI's, including tracking sales requests from the different sales channels. The mobile-friendly driver app also ensures that your drivers stay informed at all times and enables them to view the trip sheet and route map, view detailed passenger lists, scan tickets, board passengers, or log an incident or defect.

Key benefits of using Ratality

Manage your entire company from one innovative platform.
Revenue management coupled with advanced demand forecasts will automatically adjust rates based on business rules to ensure that revenues are maximized for every trip.
All customer data, sales, reservations, and revenues are available in real-time throughout the system.
Intuitive reservations and ticket system.
Built-in communicator allows for real-time communications with both passengers and drivers.

Starting price

100 /
per month

Alternatives

with better value for money

Ratality’s user interface

Ease of use rating:

Ratality reviews

Overall rating

4.8

/5

21

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

18

1

2

0

0

Pros
“An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate.”
JP

Jeremy P.

Director

“Easy to use and great software with friendly customer service.”
SR

Sean R.

Director/technician

“Ratality is an amazing company and a pleasure to deal with.”
Ad

Avenant d.

Sales Manager

Cons
“Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.”
MM

Madoda M.

Operations Supervisor

“Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.”

Verified reviewer

Anonymity request

“We do have some missing features that I believe they are working on providing as some need new development.”
NM

Ntsako M.

Sales and Marketing Supervisor

Who uses Ratality?

Based on 21 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Transportation/Trucking/Railroad
Hospitality
Leisure, Travel & Tourism
Information Technology and Services
Others

Use cases

- Not enough reviews
-
-
-
-
-

Ratality's key features

Most critical features, based on insights from Ratality users:

Website management
Reporting/Analytics
Barcode/Ticket scanning
Employee management
Promotions management
Scheduling

All Ratality features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated scheduling
Availability management
Billing & invoicing
Billing rate management
Booking management
Bus Mileage Optimization
Calendar management
Carrier management
Channel management
Check-in/Check-out
Commenting/Notes
Communication management
Contract/License management
Corporate Accounts
Credit card processing
Customer database
Customer management
Customizable forms
Customizable reports
Dashboard
Demand forecasting
Digital signature
Discount management
Dispatch management
Document management
Driver Logs
Driver management
Dynamic pricing
EDI
Electronic payments
Email marketing
Event logs
Field Trip Management
Financial analysis
Fines Management
Fixed Route Management
Fleet management
For hospitality industry
Forecasting
Geographic maps
GPS
Historical reporting
ID scanning
Inspection management
Inventory control
Inventory management
Inventory tracking
Invoice management
KPI monitoring
Live driver tracking
Location tracking
Maintenance scheduling
Mileage tracking
Multi-Channel management
Multi-Currency
Multi-Language
Multiple Route Support
Online booking
Online payments
Order management
Paratransit Management
Parent portal
Payment processing
Performance metrics
Price optimization
Price/Margin management
Quotes/Estimates
Rate management
Rate Tables
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time updates
Recommendations
Reminders
Reporting & statistics
Reservations management
Revenue management
Room booking
Route optimization
Routing
Sales reports
Search/Filter
Self service portal
Split billing
Status tracking
Student information/records
Task management
Territory management
Third-Party integrations
Ticketing
Trend analysis
User management
Vehicle Damage Tracking
Vehicle tracking
Venue management
Visual analytics
Website integration
Yield Management

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Ratality pricing

Value for money rating:

Starting from

100

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ratality price and value

Value for money rating:

To see what individual users think of Ratality's price and value, check out the review snippets below.

“An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate.”
JP

Jeremy P.

Director

“Easy to use and great software with friendly customer service.”
SR

Sean R.

Director/technician

Ratality support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Documentation
In Person
Live Online
Webinars
Videos

Ratality FAQs

Q. What type of pricing plans does Ratality offer?

Ratality has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Ratality?

Ratality has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ratality support?

Ratality supports the following languages:
Dutch, English, French, German, Portuguese


Q. Does Ratality offer an API?

Yes, Ratality has an API available for use.


Q. What level of support does Ratality offer?

Ratality offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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