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Cloud-based bus reservations & ticketing management platform

(5)

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Ratality Pricing, Features, Reviews and Alternatives

Ratality FAQs

Q. What type of pricing plans does Ratality offer?

Ratality has the following pricing plans:
Starting from: $995.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Ratality?

Ratality has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Ratality support?

Ratality supports the following languages:
Dutch, English, German, French, Portuguese


Q. Does Ratality offer an API?

Yes, Ratality has an API available for use.


Q. What level of support does Ratality offer?

Ratality offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

Ratality product overview

Price starts from

995

Per month

Flat Rate

What is Ratality?

Ratality is the only software solution where you can manage your entire bus, coach, and vehicle rental companies from a single cloud-based platform.

Key benefits of using Ratality

Manage your entire company from one innovative platform.
Revenue management coupled with advanced demand forecasts will automatically adjust rates based on business rules to ensure that revenues are maximized for every trip.
All customer data, sales, reservations, and revenues are available in real-time throughout the system.
Intuitive reservations and ticket system.
Built-in communicator allows for real-time communications with both passengers and drivers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Documentation
In Person
Live Online
Webinars
Videos

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Ratality pricing information

Value for money

4.6

/5

21

Starting from

995

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Ratality features

Functionality

4.8

/5

21

Total features

105

6 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Reporting & Statistics
Activity Dashboard
Order Management
API
Alerts/Notifications
Status Tracking

Ratality users reviews

Overall Rating

4.8

/5

21

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

18

1

2

0

0

Pros
An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate.
Easy to use and great software with friendly customer service.
Ratality is an amazing company and a pleasure to deal with.
Cons
Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.
Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.
We do have some missing features that I believe they are working on providing as some need new development.
KM
AvatarImg

Kummarie M.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BEST INVESTMENT

Reviewed 3 years ago

Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Pros

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Cons

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

II
AvatarImg

Irene I.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

User Friendly

Reviewed 3 years ago

Manual Labour.

Pros

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Cons

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

MM
AvatarImg

Madoda M.

Leisure, Travel & Tourism, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ratality Review

Reviewed 3 years ago

It make scheduling of drivers simplified and route allocation easier.

Pros

I mostly use Operation Manager and found user friend and easy to learn

Cons

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

NM
AvatarImg

Nhlanhla M.

Translation and Localization, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Optimization

Reviewed 3 years ago

Price Optimization Best loyalty programs Accessibility to the system on any smartphone Security

Pros

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Cons

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

KK
AvatarImg

Koos K.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The ultimate revenue management system

Reviewed 2 years ago

Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

Pros

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Cons

Nothing that I can think off that I did not like.

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