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RentWorks Logo

RentWorks

4.5
(123)

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Car rental software with front counter and back office tools

(9)

RentWorks Pricing, Features, Reviews and Alternatives

RentWorks FAQs

Q. What type of pricing plans does RentWorks offer?

RentWorks has the following pricing plans:
Pricing model: One Time License

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Q. Who are the typical users of RentWorks?

RentWorks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does RentWorks support?

RentWorks supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Korean, Russian, Spanish

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Q. Does RentWorks support mobile devices?

RentWorks supports the following devices:
Android, iPad, iPhone

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Q. Does RentWorks offer an API?

No, RentWorks does not have an API available.

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Q. What other apps does RentWorks integrate with?

RentWorks integrates with the following applications:
Microsoft Word, Microsoft Excel

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Q. What level of support does RentWorks offer?

RentWorks offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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RentWorks product overview

What is RentWorks?

RentWorks is a car rental software that provides essential business tools for car rental companies, service loaner departments and dealerships worldwide, from the front counter to the back office. The solution is PA-DSS certified and can be installed on premises or hosted in the cloud.

Key benefits of using RentWorks

RentWork’s cash drawer reconciliation module enables users to link cash drawers to a counter agent and setup a starting balance for a drawer, as well as allow for petty cash items and cash balances by shift.

RentWorks supports all types of rates including tiered rates, period rates, and slot rates with special quotes for seasonal rates, special events and corporate customers.

The fleet operations and maintenance module maintains detailed vehicle information, such as status and depreciation enables users enter repair orders, costs and alerts, as well as setup maintenance procedures.

With the parking violation module, users can identify responsible renters based on violation date and time, and generate form letters to notify customers.

The RentWorks software enables users to have multiple programs open at the same time, allowing them to switch between programs quickly by clicking through the various tabs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
In Person
Webinars

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Starting from

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Per month

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Value for money
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Ease of use
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Customer support
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RentWorks pricing information

Value for money

4.3

/5

123

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RentWorks features

Functionality

4.4

/5

123

Total features

45

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Alerts/Notifications
Billing & Invoicing
Customizable Reports
Document Management
Real Time Data

Functionality contenders

RentWorks users reviews

Overall Rating

4.5

/5

123

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.83/10
Rating distribution

5

4

3

2

1

73

41

5

3

1

Pros
It's ease in renting/returning vehicles is far superior to other programs. It also puts great reports together and makes me look smarter.
I've used rental software that's good for retail business and software good for loaner business. Bluebird is the one system that is good for both.
We have been using RentWorks for years and it's been great. Great customer service, issues are usually resolved quickly and the staff is always very helpful.
Cons
My franchise will not let me use another software so I am stuck for now. Don't make the same mistake.
The print engine is ancient and horrible in every way conceivable.
I told them that I don't know what the summary report is made of and it is for them to figure it out but have had no response since then.

Overall rating contenders

PS
AvatarImg

Penny S.

Automotive, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RENT A WRECK FRAN / PRICELESS

Reviewed 7 years ago

THE EASE OF USE IS THE MOST VALUED FEATURE. REPORTS ARE ACCURATE AND EASY TO TRAIN NEW EMPLOYEES AND FRANCHISEES

Pros

ease of use

Cons

needs to appear larger than it is

Vendor response

Hello Penny ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

MV
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MARK V.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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title

Reviewed 4 years ago
Pros

The natural flow of opening & closing a contract

Cons

The new phone system implemented by the new owner has caused problems. No answer, you leave call back info, no one calls back. Support hours need to be extended, including Saturdays. When calling with a "location down" situation there has been very little urgency on Bluebirds's part to get the location running.

Vendor response

Hi Mark, thank you for taking the time to leave us some feedback, it's certainly appreciated. We're sorry to hear that you've been experiencing issues with the phone system. We'd be happy to speak with you about those issues and see how we can resolve them. We'll be in touch with you shortly to discuss a solution. Thanks again for the feedback!

TC
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Tina C.

Accounting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Rentworks review from the accounting department

Reviewed 7 years ago

I can't talk about the operations side. In accounting, we use RW for posting revenue, Fleet depreciation, additions, dispositions, accrual and revenue reports. We post depreciation in Rentworks. If you ever want to reverse the posted depreciation, there is no reversal of the posting. Fleet depreciation has a handful of units that were sold many months/years ago and we have to manually remove them...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your input, Tina. As you may know, we have created new reports to meet the requirement for your Accounting Software. Keep those suggestions coming!

ES
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ELIZABETH S.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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work with a great group

Reviewed 7 years ago

I like to work with you guy you alway solve most of the problems the only thing that i think that you have to get better if that if a problem can not be solve because is a buck that you put it in a list and try to getted fix in the next update or the closes update because some of the buck remains as that and it seems that no one is getting like a follow of that particular buck. But is really nice to work with a group that always try to solve our problems

Pros

that is friendly

Cons

some camps the permissions are all or nothing and it will be best that allow to make specific permission in some icons

Vendor response

Hello Elizabeth ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

NC
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Nancy C.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system

Reviewed 7 years ago

I've been using Rent Works for the last 20 year's and had a problem's very easy to work. Customer service is right on point. They return call's within 30 minutes.

Pros

Easy to work

Cons

No cons were added to this review

Vendor response

Hello Nancy ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

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