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RouteGenie

Modern NEMT Dispatch Software - All-In-One Solution

Table of Contents

Is this product right for your business?

Find out with a

RouteGenie - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

RouteGenie overview

What is RouteGenie?

Building trip routes takes hours by hand, but our modern NEMT software, RouteGenie, finds efficient schedules in seconds. RouteGenie is a comprehensive, web-based trip scheduling solution that automates every aspect of the NEMT trips process to save customers time and money while reducing no-shows. On average, RouteGenie reduces no-shows by 25-30% with the help of our automated call system and on-hold algorithm. RouteGenie makes it simple to electronically bill all customers directly from our HIPAA-compliant system, reducing the number of errors companies see while allowing faster reimbursement times RouteGenie software is built for on-the-fly changes, including no-shows, driver call offs, traffic problems, and more. RouteGenie can adjust.

Key benefits of using RouteGenie

- HIPAA Compliant web based software
- 99.999% uptime
- Up to 98% less unbilled claims
- Save on labor costs

Starting price

50 /
per month

Alternatives

with better value for money

RouteGenie reviews

Overall rating

4.9

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.54/10

Rating distribution

Pros

“Very clean interface with a lot of customization options. The real time vehicle tracking is a huge help and let's a dispatcher have a birds-eye view of the entire fleet.”

Ziad R.

CFO

“Recommend by a lot to the companies that growing or want to grow fast. They have all the tools to do the business properly.”

Stanley L.

Business Economist

“Routing is very helpful we did try a bunch of different software providers but only RouteGenie helped us to reduce the number of dispatchers in the office and improve our efficiency.”

Stanley L.

Business Economist

Cons

“Seems as though they have to call their dispatch before 911. Oh and when asked to modify, we’re crazy and need to pay for that feature to be built.”

Michael L.

CEO

“When asked to have this feature, we were treated as though WE were crazy and needed to pay a team to develop this.”

Michael L.

CEO

“Can sometimes lag in speed when processing tasks.”

Garrett M.

Owner

Who uses RouteGenie?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Transportation/Trucking/Railroad

Hospital & Health Care

Use cases

Transportation Dispatch

Transportation Management

RouteGenie's key features

Most critical features, based on insights from RouteGenie users:

Scheduling

4.2

(5)

GPS

5.0

(6)

Routing

4.3

(6)

Order management

4.8

(6)

Billing & invoicing

4.7

(3)

Reporting/Analytics

4.0

(2)

All RouteGenie features

Features rating:

4.6

(14)

Mobile app

5.0

(1)

Route optimization

5.0

(1)

Route history

5.0

(3)

Geographic maps

5.0

(1)

Customer management

5.0

(2)

Real-Time monitoring

5.0

(2)

Dispatch management

4.8

(4)

Real-Time analytics

5.0

(1)

Mileage tracking

4.5

(2)

Mobile access

(0)

Mobile alerts

(0)

Monitoring

(0)

Order tracking

(0)

Performance metrics

(0)

Quotes/Estimates

(0)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time updates

(0)

Reporting & statistics

(0)

Route Management

(0)

Self service portal

(0)

Status tracking

(0)

Third-Party integrations

(0)

Transportation management

(0)

Accounting integration

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Escalation

(0)

API

(0)

Automated scheduling

(0)

Carrier management

(0)

Communication management

(0)

Customer database

(0)

Customizable reports

(0)

Data import/export

(0)

EDI

(0)

Electronic signature

(0)

Employee management

(0)

Fleet management

(0)

Geolocation

(0)

Historical reporting

(0)

Invoice management

(0)

Live driver tracking

(0)

Location tracking

(0)

Maintenance scheduling

(0)

RouteGenie alternatives

RouteGenie

4.9

(14)

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.6

Samsara

4.5

(897)

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No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Motive

4.5

(1.6K)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

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Value for Money

Customer Support

PCS TMS

4.2

(221)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

RouteGenie pricing

Value for money rating:

4.7

(14)

Starting from

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about RouteGenie price and value

Value for money rating:

4.7

(14)

To see what individual users think of RouteGenie's price and value, check out the review snippets below.

“Very clean interface with a lot of customization options. The real time vehicle tracking is a huge help and let's a dispatcher have a birds-eye view of the entire fleet.”

Ziad R.

CFO

“Recommend by a lot to the companies that growing or want to grow fast. They have all the tools to do the business properly.”

Stanley L.

Business Economist