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RouteGenie

4.8
(11)

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Modern NEMT Dispatch Software - All-In-One Solution

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RouteGenie Pricing, Features, Reviews and Alternatives

RouteGenie FAQs

Q. What type of pricing plans does RouteGenie offer?

RouteGenie has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of RouteGenie?

RouteGenie has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does RouteGenie support?

RouteGenie supports the following languages:
English


Q. Does RouteGenie support mobile devices?

RouteGenie supports the following devices:
Android, iPad, iPhone


Q. Does RouteGenie offer an API?

No, RouteGenie does not have an API available.


Q. What other apps does RouteGenie integrate with?

RouteGenie integrates with the following applications:
authorize.net, Twilio, Google Maps


Q. What level of support does RouteGenie offer?

RouteGenie offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk

RouteGenie product overview

What is RouteGenie?

Building trip routes takes hours by hand, but our modern NEMT software, RouteGenie, finds efficient schedules in seconds. RouteGenie is a comprehensive, web-based trip scheduling solution that automates every aspect of the NEMT trips process to save customers time and money while reducing no-shows. On average, RouteGenie reduces no-shows by 25-30% with the help of our automated call system and on-hold algorithm. RouteGenie makes it simple to electronically bill all customers directly from our HIPAA-compliant system, reducing the number of errors companies see while allowing faster reimbursement times RouteGenie software is built for on-the-fly changes, including no-shows, driver call offs, traffic problems, and more. RouteGenie can adjust.

Key benefits of using RouteGenie

- HIPAA Compliant web based software
- 99.999% uptime
- Up to 98% less unbilled claims
- Save on labor costs

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
In Person
Videos
Webinars

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RouteGenie pricing information

Value for money

4.6

/5

11

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

RouteGenie features

Functionality

4.5

/5

11

Total features

51

2 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Reporting & Statistics
Activity Dashboard
Order Management
API
Status Tracking
Real-Time Updates

RouteGenie users reviews

Overall Rating

4.8

/5

11

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

10

0

1

0

0

Pros
Very clean interface with a lot of customization options. The real time vehicle tracking is a huge help and let's a dispatcher have a birds-eye view of the entire fleet.
The RouteGenie product is one of the most user-friendly platforms I have seen. The level of support the RouteGenie staff provides during integration is amazing.
Routing is very helpful we did try a bunch of different software providers but only RouteGenie helped us to reduce the number of dispatchers in the office and improve our efficiency.
Cons
Seems as though they have to call their dispatch before 911. Oh and when asked to modify, we’re crazy and need to pay for that feature to be built.
When asked to have this feature, we were treated as though WE were crazy and needed to pay a team to develop this.
For example- were told that none of their non emergency drivers in their network are delivered crucial information about their passengers. These crucial items are.

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