GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

BigCommerce vs Salesforce Commerce Cloud Comparison (2026)

Add to Compare

Compare similar apps

Shopify

4.5

Wix

4.4

WooCommerce

4.5

Good recommendations?

BigCommerce

Salesforce Commerce Cloud

Overview

BigCommerce is an ecommerce platform that lets businesses manage online stores across brands, regions, and channels from one foundation. It offers Multi-Storefront capabilities, customizable checkouts with 130+ payment options, and B2B features like customer-specific catalogs and pricing. Supporting headless commerce, it integrates with ERP and product information systems and enables omnichannel selling via marketplace and social commerce integrations.

Scale commerce with confidence on the most complete AI platform.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

341

174

130

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.5

103

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“The platform lets you add required acknowledgements, collect customer input via text or choice fields, and use the Product Pick List to let shoppers add compatible accessories or components directly from a product page.”

Frank A.

Head of Digital

“On our Enterprise agreement, the trailing‑12‑month overage model was the hardest part to model; clarify how yours works, and if you’re pacing over your tier before renewal, a mid‑contract upgrade can be cheaper than riding rolling overages. While broader third‑party support for Multi‑Storefront/Multi‑Location and a more modern native search experience would be welcome, BigCommerce overall has been reliable, capable, and straightforward to grow with.”

Frank A.

Head of Digital

“deep visual customization of page templates sometimes requires hiring a technical integrator, increasing initial store setup costs.”

Jessee G.

Director of Media

Pros

“Salesforce Commerce Cloud has been a game-changer in managing our sales operations. While working in the marketing department at NBCL Coca-Cola Tanzania, I witnessed firsthand how our sales team leveraged the platform to track customer interactions, manage orders, and optimize sales strategies.”

ALLY M.

Depot Executive

“I like how the platform provides detailed insights into shoppers behavior, sales trends, inventory, and everything else. Whether you’re growing fast or even dealing with seasonal downfalls Salesforce Commerce Cloud scales with ease.”

Amber B.

Owner

“We've found the API integrations to be pretty solid for connecting to our other business systems, which is crucial for efficient operations and product updates.”

Jesse M.

E-commerce Manager

Cons

“Learning curve can be quite steep, advanced customization may require technical knowledge, some features can feel complicated, pricing can become expensive as business needs grow.”

Nicole T.

Event Marketing and Operations

“Documentation didn’t explain how qualification works, support redirected us to Braintree, and even after meeting the listed conditions, it became evident that the rates weren’t realistically accessible.”

Frank A.

Head of Digital

“The biggest limitation for us is the lack of broader third‑party support for Multi‑Storefront and Multi‑Location.”

Frank A.

Head of Digital

Cons

“Salesforce customer support is terrible. When we signed up for a new plan with Salesforce, they completely botched the set up process, not completing any of the steps that we asked for multiple times before we signed our contracts.”

Brianna K.

Marketing Director

“The mobile user is not the same as the desktop version, you have to pay for features you don't need.”