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BigCommerce vs Shopify Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

318

5

4

3

2

1

161

122

28

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

6.3K

5

4

3

2

1

4K

1.8K

334

69

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features67
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • For B2B
  • For Retail
  • For Small Businesses
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Payment Processing
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Ratings/Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Tax Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Website Management
  • Website Publishing Options
  • eCommerce Management
  • Total features46
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • For B2B
  • For Retail
  • For Small Businesses
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Payment Processing
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Ratings/Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Tax Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Website Management
  • Website Publishing Options
  • eCommerce Management

Integrations

  • Total integrations646
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations1904
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

am
AvatarImg

anselme m.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BigCommerce logo

BigCommerce

bigcommerce review

Reviewed 2 years ago
Pros

the software allows easy integration of means of payment for more freedom between the seller and his customers. includes no seller fees like shopify

Cons

the features are not as easy to use as wix and shopify

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Bianca L. P.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BigCommerce logo

BigCommerce

It's okay.

Reviewed 5 years ago
Pros

We moved from Shopify to Bigcommerce because Shopify lacked features that Bigcommerce had out of the box such as proper product categories, saved payments, one-page checkout among others. These features have worked well and our conversion rates went from 3% to over 10%. Bigcommerce is great for more complicated product catalogs with lots of categories and skus whereas Shopify is great for simple catalogs.

Cons

Bigcommerce continues to build out new features rather than fixing problems with current ones. Every week I hear about a new payment processor or some random feature that's built half-baked. I've been very, very frustrated at the lack of thought behind many features and their inability to fix simple problems. Their API's are a mess, with some of the API's passing all the data you need, and other's missing important data needed - so we're creating functions to call information that should be (and easily can be) included in the objects returned by the API. There is NO mobile application, even to check simple things like orders, which is the most ridiculous thing given we're in 2019.

AR
AvatarImg

Verified reviewer

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BigCommerce logo

BigCommerce

Very Efficient but needs to integrate with more softwares

Reviewed 4 years ago
Pros

I love how efficient this platform is and it's also very intuitive

Cons

BigCommerce isn't compatible with a lot of platforms, which is why we ultimately ended up switching to Shopify

WI
AvatarImg

Wendsom I.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BigCommerce logo

BigCommerce

Bigcommerce review

Reviewed a year ago
Pros

I find the bigcommerce software easy to use. I also noticed that it take month selling fee like shopify

Cons

The default html source codes are very complex to use

AA
AvatarImg

Athanase A.

Internet, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BigCommerce logo

BigCommerce

Bigcommerce

Reviewed 2 years ago
Pros

Bigcommerce a very good alternative to. Shopify. It is very suitable for professionals and with features found nowhere else

Cons

I haven't had any issues with bigcommerce. Its use is a blessing for my box

MS
AvatarImg

Michael S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BigCommerce logo

BigCommerce

Big Commerce lacks integration

Reviewed 5 years ago

It was a solid program to start our retail website from, but it has not aged well compared to newer platforms that are now available. The price for the services provided by Big Commerce has gone up while the number and quality of those features has gone down.

Pros

Simple platform that is easy to setup. Tons of options to choose form to get the look you want for your website.

Cons

Lack of new integrations that platforms like Shopify and the like now offer making it hard to add additional selling networks.

MA
AvatarImg

Mark A.

Retail, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BigCommerce logo

BigCommerce

It is a good product but wouldn't allow you to play openly due to limitations

Reviewed 6 years ago
Pros

Value for money, and easy to get started. Very good customer support and easy to integrate and update any information.

Cons

There are not many apps/softwares to integrate/implement to use like in Shopify. And there are limitations to customize checkouts etc.

AR
AvatarImg

Verified reviewer

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BigCommerce logo

BigCommerce

Ecommerce Platform with Great Customer Service

Reviewed 4 years ago

In general, I am very satisfied with the product. It serves its purpose for a reliable and easy to set up ecommerce platform with lowmaintenance cost.

Pros

Although the platform offers a lot of features for an ecommerce business to be able to run daily operations and analyze data, my favourite part by far is the fact that it has a great customer service. Every time when there is an issue with the website or we have questions, we can chat with a representative from Bigcommerce. Their customer service is very reliable and knowledgeable. No waiting on the phone, no back and fort transferring between reps. Technical support is right there for you.

Cons

I wish there were more applications that can be easily integrated. Compared to Shopify, Bigcommerce doesn't offer as vast variety of options.

DF
AvatarImg

Daniel F.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BigCommerce logo

BigCommerce

Great price

Reviewed 7 years ago
Pros

Great intergrations like the same day express postage with Zoom2U. Great pricing better than other platforms. Great online portal.

Cons

Themes weren't as good as it's competitors. Its like they don't care about modern websites. Didn't have Apple Pay for Web which customers wanted. Switched to Shopify

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

BigCommerce logo

BigCommerce

Good Platform but has some fatal flaws

Reviewed a year ago

Not bad for simple stores. Support is responsive, but isn't very helpful. It's strange how many times I've contact developer support and said oops, looks like we don't have documentation for that. They roll out upgrades to their backend that are still very buggy.

Pros

Easy product management, plenty of payment gateways available, decent theme store. Handles product options / variants better than Shopify. Has some good B2B / wholesale features out of the box.

Cons

Themes are over bloated with way too many files. You can't edit the CSS and JS files online. Makes relatively easy changes (on other platforms) too time consuming. Often suffers from indexing delays and/ or caching issues so that your changes or new products you add take 30+ minutes to show up on the site. Main navigation menu is automated. You have to either hard code a menu or use an app if you want customizations to your menu. Stencil CLI can either work smoothly for editing themes or you'll spend hours chasing down compatibility issues. No way in store to easily find orphan pages.

JM
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Jeremy M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BigCommerce logo

BigCommerce

Solid ecommerce platform choice

Reviewed 6 years ago
Pros

Bigcommerce has just about everything you'd want in an ecommerce platform, easily enough to build out an entire online store

Cons

Doesn't have much really going for it over competitors like Shopify. Pricing is the same, fewer features, etc. Surprised they still have a fair amount of users.

AM
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Anant M.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BigCommerce logo

BigCommerce

Easy to set up Ecommerce solution!

Reviewed 3 years ago

We use BigCommerce to reach new customers in a public climate. It helps us to grandstand our products effectively and successfully. Its surely a better option than Shopify.

Pros

To set up online stores that aren't hosted by us, we had a few options to choose from. Bigcommerce turned out to be a perfect solution: - Scalable as much as you need. - Its a hosted solution, so no worries about server maintenance and technical costs. - Most plans offer multiple payment options with no transaction fees whatsoever. - Has a lot of free templates to choose from. - CMS and SEO features fully integrated with it. - Discounts and other marketing features. - Unlimited digital or physical products. - Drag and Drop builder.

Cons

- New themes are pretty expensive to buy. - The cheapest plan has transaction fees. - Not the most user friendly design capabilities. - Terminology is little difficult for beginners and there is a learning curve.

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Melanie E.

Marketing and Advertising, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BigCommerce logo

BigCommerce

Offered My Client a Lot More Than Shopify Could

Reviewed 6 years ago

Big Commerce is certainly easier for the amateur to use than Shopify (a huge plus for aome of my clients) and its out of the box options are excellent.

Pros

I don't DO e-commerce myself as a retailer but I have worked for plenty who do and have created more than a few retail sites from scratch. I first encountered Big Commerce when a new client was stymied by the fact that Shopify made it nearly impossible for him to sell digital downloads. A huge problem for a 21st-century comic book author. Redoing his site with Big Commerce allowed for that functionality and in working with it I found it more intuitive than Shopify as well.

Cons

It is perhaps a little expensive when compared to other options BUT for the project I used it for it got my client exactly what he needed and the jump in revenue for him has meant that the software more than pays for itself.

AR
AvatarImg

Verified reviewer

Retail,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

BigCommerce logo

BigCommerce

Good platform, easy to use

Reviewed 6 years ago
Pros

Packed full of features and integrated plugins and apps with no expert knowledge required. It is cheaper than Shopify and has everything you need to implement a successful eCommerce business.

Cons

Still more expensive than regular hosting but with all the bells and whistles it is actually a good value, especially for someone without website knowledge.

JA
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Joe A.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BigCommerce logo

BigCommerce

Good platform depending on your business needs.

Reviewed 4 years ago

We use Bigcommerce to run our E-commerce business. Overall, we are satisfied with the platform and it gets the job done.

Pros

The layout is fairly easy to navigate and the support team is helpful when we have issues. We went with Bigcommerce because we were having issues with Shopify with the timing and capturing of payments.

Cons

Bigcommerce is very limited in design options when compared to platforms such as Shopify, Wordpress and Magento. I would recommend going with one of them depending on your business needs.

AR
AvatarImg

Verified reviewer

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

BigCommerce logo

BigCommerce

ability to bring my business online - ECOM

Reviewed 5 years ago

Ability to bring my brick and mortar business online and start gaining sales through other outlets and online.

Pros

The price point is decent for what it is. Has all the tools needed to bring my products online and to then be able to ship nation wide.

Cons

The interface is not very easy to navigate. I don't think much UI / UX testing was done when this was built out. Needs to be improved to continue to grow and compete with Shopify.

IR
AvatarImg

Ivan R.

Apparel & Fashion, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BigCommerce logo

BigCommerce

A Poor Man's Shopify Plus---Easier to Use/Maintain than Magento But Lagging Behind Shopify

Reviewed 6 years ago

We moved from Magneto Go, to Magento CE, and then to Bigcommerce over the course of several years in business. Moving from Magento, Bigcommerce was an obvious and needed upgrade for us. Our store was more reliable, and significantly easier to manage day to day. A lot of things that had kept me up as a sysadmin were no longer an issue and we saw very little loss in functionality all things considered. We used Bigcommerce for roughly a year and a half, leaving the platform entirely in early 2018 for Shopify Plus. In terms of the software itself, I do not regret this transition at all. If you can afford Plus I would advise you to go for it. The product is more mature than it was even a year ago, and is now a clear industry leader over Bigcommerce, OpenCart, Magento etc.

Pros

Cloud based, more-reliable-than-magento hosting, decent discount rules engine, compatible with most major "Shipping Manager" softwares like Shipstation etc No overly-restrictive terms of use, suitable platform for sellers of "high-risk" items. Better than Magneto in practice for 85% of small to medium businesses.

Cons

Poor optimization for speed, poor user-facing checkout experience, tepid app ecosystem, objectively inferior automation and reporting tools, admin UI is clunky, customization of themes is difficult and costly, new features/product launches are paywalled and often incomplete, didn't stop billing us when we canceled service to switch to Shopify, experienced a glitch which inexplicably hid paid orders... Out...

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Chad W.

Internet, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

BigCommerce logo

BigCommerce

Easy to make basic sites, difficult to do more

Reviewed 6 years ago

It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Pros

BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.

Cons

If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation...

AM
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Adam M.

Public Safety, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

BigCommerce logo

BigCommerce

BigCommerce Review

Reviewed 4 years ago

It works, and we need the software as we couldn't integrate two Shopify stores into our ERP. I hope we can expect BigCommerce to keep adding features because they really do have a lot of catching up to do.

Pros

We stated using BigCommerce as the software behind our new website redesign. We like the ease of setting up the products, product customization and the large pool of experienced companies that design BigCommerce storefronts. It was easy to get setup and our new website was running in about 6 months.

Cons

The order management system they have in place is just not good. You cannot edit orders. Which customers expect us to be able to do. If a customer wants to add an item you can add the item, but you cannot charge the customer for the additional item within BigCommerce software. Same goes with removing items from orders. If you remove an item from an order it does not give you an option to refund the...

JT
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Jackie T.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigCommerce logo

BigCommerce

Happy over-all.

Reviewed 2 years ago

Over all I am happy with BigCommerce.

Pros

I like the store I created. I like the creative freedoms in BigCommerce. I find my way around easily. I like that I could use Quickbooks to process payments. At the time I started my online store that was not possible with Shopify.

Cons

You should be able to add locations to invoices. I don't print packing slips, just the invoices. I have to hand write the locations on the invoice for the person pulling items for the order. I wish I could sort the order of the items and have it stay that way! It takes a bit of time for the average Joe to learn their way around on BigCommerce. Once I got past the learning curve it became quite comfortable.

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Eduardo Q.

Design, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BigCommerce logo

BigCommerce

Excelente solución para el comercio electrónico

Reviewed a year ago
Pros

BigCommerce me ha sorprendido, es una solución excelente para crear tiendas online. He probado otras soluciones como Shopify, pero Bigcommerce ofrece muchas herramienta a un precio más razonable. Además, el proceso de pago cuenta con diferentes pasaleras y es muy seguro. Muy recomendable.

Cons

En cuanto a funcionalidad no he tenido inconvenientes, pero en la parte estética si me gustaría tener mayor libertad para personalizar mi tienda online.

Showing original review in Spanish. See translation

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Shreyank J.

Accounting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

BigCommerce logo

BigCommerce

Great software for ambitious sellers who want to sell on multiple platforms

Reviewed 2 years ago

Overall experience was pretty good but since some of our users find it hard to understand some features and due to the lack of quick fixes in the software we have decided to migrate to the other saas platform. We used bigcommerce for up to 2 years for e-commerce purposes to sell across different countries.

Pros

The most likable thing about this software is there are no platform fees associated unlike other platforms like Shopify. Also, they have some great free features and smooth integration techniques with other platforms allowing the sellers to sell in the different markets without much of a hassle

Cons

The setup is not so easy and quick compared to other saas platforms. It's hard to locate and understand some features unless you have used them before which makes it not reachable for quick fix commerce, it needs some time and patience to fix the issues

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Carla M.

Design, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BigCommerce logo

BigCommerce

Interesante opción para crear una tienda online

Reviewed a year ago
Pros

BigCommerce es una solución muy interesante para el comercio electrónico, posee muchas herramientas, plantillas y más funcionalidades a un precio asequible que lo destacan de otras plataformas similares como Shopify. Crear una tienda en línea en Bigcommerce es muy fácil y rápido. Además, el proceso de pago es muy seguro y confiable.

Cons

Llevo poco más de un año usando Bigcommerce para algunos proyectos y hasta el momento no he tenido inconvenientes. Y ante cualquier duda el equipo de atención al cliente suele responder medianamente rápido.

Showing original review in Spanish. See translation

DH
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David H.

Used daily for 2+ years

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  • Value for money
  • Ease of use
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BigCommerce

Solid eCommerce Shopping Cart that has more features out of the box than Shopify

Reviewed 6 years ago
Pros

Bigcommerce has more features out of the box than most any other shopping cart including Shopify. It's just the little things like being able to put custom messages like "ships in 1-2 days" on each product. Lot of product options that you see on larger big box websites. Cost is reasonable when compared to other solutions. Integrates with a ton of 3rd Party applications. Easy to find solutions to help you succeed.

Cons

There is a huge gap from mid tier plan to the enterprise solutions. The Pro and Enterprise Solutions include some features that are only accessible when you pay 3 times as much. Things such as faceted Search, so you can get a more "Amazon" like experience. We have experienced an overall reduction in site traffic since switching to Big C. We are not sure if this is because of how Google treats these sites in search, or if it's just that more and more people shop through marketplaces only. It's hard to say. 3rd Party App Marketplace is somewhat limited when compared to other solutions.

AR
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Verified reviewer

Design, self-employed

Used other for less than 6 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend6/10

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BigCommerce

Get's the Job Done, But Lacks in Many Areas

Reviewed 5 years ago
Pros

Big commerce has the appeal of most e-commerce platforms, mainly being that you can setup an online store with relative ease and security. This obviously saves a lot of time and money rather than building a store from scratch with a team of developers.

Cons

I must say I was not very impressed with big commerce every time I've used them. Having used Shopify for several years, I got very spoiled with their ease of use and powerful coding languages (mainly Liquid). Big commerce was not very developer friendly, I found it's interface and documentation to be rather lacking and a bit difficult to navigate through. Sometimes making an "easy" change felt like it took far too long on this platform.

AR
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Verified reviewer

Food & Beverages, 1-10 employees

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  • Ease of use
  • Features
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  • Likelihood to recommend8/10

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Shopify

Easy ecommerce setup

Reviewed 4 years ago

Our experience was positive. We liked that it was a Canadian company. User-friendly and easy setup for an online store that has a smaller budget and doesn't want to create an online store from scratch.

Pros

We evaluated Shopify, WIX, WordPress and Bigcommerce for our ecommerce website and Shopify and Bigcommerce were the winners. Shopify was easy to setup, competitive in pricing, had good store design options and user friendly back end. It also had lots of plugin for additional customizations.

Cons

Did not have out of the box gift certificate option that is usually expensive which is why we chose Bigcommerce.

JA
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Julian A.

Sporting Goods, self-employed

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend9/10

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Shopify

Why I love Shopify

Reviewed 6 years ago

I have found Shopify uch easier to use than BigCommerce, and it has way more apps and integrations that help me run my business better.

Pros

The variety of free templates available for use was very good. Also, they are completely customizable and can be adjusted to fit your brand and theme. It is easy to create new products for your store.

Cons

The custom coding is a bit difficult since shopify uses a code called liquid. It is similar to HTML, so it isn't impossible to edit, but it takes an advanced coder.

HG
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Hoyt G.

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Shopify

Just set it up for a client

Reviewed 7 years ago

We migrated over from Bigcommerce and are loving it. Was smoother and easier to use! A must try! At least poke around and test it out.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

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  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend7/10

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Shopify

You Get What You Pay For

Reviewed a year ago
Pros

Interface is very intuitive and clean. Great apps store and theme store. Easy to launch and get a small business up and running. Way better navigation menu functionality than BigCommerce.

Cons

Basically everything about Shopify is geared to eventually push you up to using their enterprise version (Shopfiy Plus) which runs $2000+/mo. You can start off cheap if you're a small business with very little needs. But if you want real time shipping rates / integration and some other common apps, you're going to be cornered into using at least their $300/mo. plan.

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Sardar U.

Computer Software, 1-10 employees

Used other for 6-12 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend9/10

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Shopify

Best Ecommerce Platform

Reviewed 3 years ago

As a developer, I liked the interface of Shopify, the speed of saving the changes of the code editor is very impressive.

Pros

- Extremely user friendly - Saves the code immediately rather than BigCommerce edit which takes a lot of time to save changes. - A bigger marketplace compared to other platforms. - A lot of third-party apps are available in the marketplace to help the users to achieve their requirements.

Cons

- Doesn't provide the ability to download the Theme for developers. - As a developer, I feel uncomfortable as it doesn't allow me to make changes on the checkout page. - A bit costly than compared to other platforms like BigCommerce.

AR
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Verified reviewer

Facilities Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify

Absolutely Love It

Reviewed 5 years ago

Shopify has made running eCommerce companies a breeze. It makes life delightful. I started off eCommerce​ building my own store 10 years ago and then tested used BigCommerce and then onto Magneto but now we are on Shopify and any new site we develop is on Shopify. I can't​ praise it enough!!

Pros

It just works so good, you don't have to worry about setting up and especially the running of your eComemrce store

Cons

Right now very little, there are​ a couple of small things that I would like the software to have but tbh its not important.

JB
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James B.

Marketing and Advertising, self-employed

Used daily for 6-12 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend10/10

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Shopify

Having worked on them all...just start with Shopify!

Reviewed 5 years ago

I've worked with Magento sites, Woocommerce, Bigcommerce, and many modern WYSIWYG ecommerce stores. I've consulted on many projects and spoken to many founders, and the solution to many of the problems found on other platforms is: move to Shopify. They are merchant-focused and miles ahead of the rest. It lets us focus on marketing and serving.

Pros

- Affordable - Reliable - Fully customisable - Lets you focus on what matters, with none of the nonsense that other e-commerce platforms get you tied up in

Cons

It's easy to multiply your overheads by adding on apps through the store, as almost all of them are subscriptions.

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Hiral P.

Retail, 51-200 employees

Used daily for 6-12 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend8/10

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Shopify

Simple Ecommerce Platform for Multiple Types of Stores

Reviewed 3 years ago

Our issues with Bigcommerce were as a SaaS platform features other platforms had would take too long to implement. While Shopify's robust ecosystem of apps does help solve many of these issues. With woocommerce we no longer have to worry about a site getting hacked or worry about can the server handle the surge we possibly could get from a large marketing campaign.

Pros

Simple Setup, Ease of use for beginners and advanced store users We are able to efficiently migrate from Bigcommerce and also the 2nd store from woocommerce Overall integrations with shipping software, tax software, or ERP have been fairly simple due to multiple ready-to-use connectors. Migration from other platforms is very easy, we utilized 2 different services - LiteExtension and Cart2Cart, Both allowed redirects to be setup which are critical for SEO.

Cons

Everything is app-based, any additional features you require will have associated app costs. Some basic things like product dimensions per item are not available and have to be done with apps. Some integrations may not be available and these would have to be done using custom-developed connectors or API.

TA
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Trevor A.

Marketing and Advertising, 51-200 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shopify

The only platform I would use for Ecommerce

Reviewed 4 years ago

I work with a lot of websites that are ecommerce-based, and the headaches you'd expect to come with complex ecosystems are so much less frequent with Shopify than they are with Magento, BigCommerce, etc. While other systems frustrate me to a point where I say "eh, I just won't even try to do 'task x' ", Shopify has a simple enough engine and vast enough app store that I feel like very few tasks are insurmountable.

Pros

From startup stores to enterprise solutions, Shopify has a structure that any site can use (and excel with). The templates available give each store a 'custom' feel, and the platform-side checkout solution prevents a lot of hiccups and downtime that would be caused by inexperienced developers trying to manipulate that crucial step in the funnel.

Cons

Lately (fall 2019), Shopify has had quite a bit of downtime. Because they host so many stores, it appears their servers can get overwhelmed during heavy seasons, causing slower responses and even causing stores to crash. Since the stores are all somewhat linked, this can cause issues for a large amount of stores, killing sales and harming customer reputation.