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BigCommerce vs Wix Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Wix is a website building & publishing platform which helps users create professional websites exactly the way they want,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

22

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

257

5

4

3

2

1

133

97

22

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

9.1K

5

4

3

2

1

5K

2.9K

906

148

58

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

I find it truly amazing how little work I need to put in to make an amazing website. You will have people think the website was made by a professional not by yourself in a short amount of time.
I found WIX through an advertisement that claimed that the software was easy to use to create a website for yourself and it's true. It's easy to use and also fun to use.
You will like Wix and I'm sure with a little time and effort and your creative juices flowing, you can create a spectacular website that is user friendly and your customers would appreciate.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

Their policies are ridiculous and customer service knowledge and etiquette are terrible. I have to share the latest bizarre policy I've run into.
Sometimes the apps cost money or you have limited amount of the app you can use before it costs money. This is frustrating when you start using it and then realize you are stuck.
The only problem that I have faced is that trying get to different pages of your website while in editing mode is confusing.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features69
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Availability Management
  • Backlink Monitoring
  • Billing & Invoicing
  • Booking Management
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Class Management
  • Class Scheduling
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Content Sharing
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • For B2B
  • For Small Businesses
  • Form Builder
  • Forms Management
  • Full Text Search
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Instructor Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Keyword Rank Tracking
  • Kitting
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Loyalty Program
  • Marketplace Integration
  • Membership Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Booking
  • Online Booking Tools
  • Online Forums
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • ROI Tracking
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Responsive
  • Returns Management
  • Reviews Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Support Ticket Management
  • Survey Builder
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Video Management
  • Visitor Tracking
  • WYSIWYG Editor
  • Wait List Management
  • Website Analytics
  • Website Hosting
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features114
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Availability Management
  • Backlink Monitoring
  • Billing & Invoicing
  • Booking Management
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Class Management
  • Class Scheduling
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Content Sharing
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • For B2B
  • For Small Businesses
  • Form Builder
  • Forms Management
  • Full Text Search
  • HTML5 Technology
  • Image Editing
  • Image Library
  • Instructor Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Keyword Rank Tracking
  • Kitting
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Loyalty Program
  • Marketplace Integration
  • Membership Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Booking
  • Online Booking Tools
  • Online Forums
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • ROI Tracking
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Responsive
  • Returns Management
  • Reviews Management
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Support Ticket Management
  • Survey Builder
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Video Management
  • Visitor Tracking
  • WYSIWYG Editor
  • Wait List Management
  • Website Analytics
  • Website Hosting
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations522
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations260
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

am
AvatarImg

anselme m.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BigCommerce logo

BigCommerce

bigcommerce review

Reviewed 2 months ago
Pros

the software allows easy integration of means of payment for more freedom between the seller and his customers. includes no seller fees like shopify

Cons

the features are not as easy to use as wix and shopify

BG
AvatarImg

Billy G.

Verified reviewer

Computer Software, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BigCommerce logo

BigCommerce

Excellent Store Management Plumbing and Partner Alliances

Reviewed 3 years ago

Big Commerce has built a fabulous eCommerce engine that integrates with many important providers of inventory, POS, shipping, tax calculation, etc. They offer all this at a reasonable fee. Their Achilles Heel is their website builder and they know it. The current WordPress headless play is probably a wise interim step... but LAMP is getting long in the tooth... Plan B.2?

Pros

Big Commerce have done an excellent job of identifying and integrating the components necessary for a very robust large scale online store. It is wrapped in a very inflexible templated front end that requires programming to break out of. They clearly recognized this shortcoming and have deftly pivoted to a headless model that tosses the client-side rendering to... WordPress.

Cons

The theming/template/programming model of native BigCommerce is an investment. It is a specialty that does not feel like a career investment, rather it is a commitment to be a Big Commerce partner/developer. I suppose that with a pool of large clients this might seem monetarily attractive, at the end of the pool with smaller clients and smaller jobs, customization work required will often exceed...

DQ
AvatarImg

Daniel Q.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BigCommerce logo

BigCommerce

Bigcommerce good for e-commerce store

Reviewed 4 years ago

we have been using bigcommerce for about 2 years in our ecommerce website, we used before woocomerce which requires more programming knowledge and it is more time consuming, since we moved to bigcommerce, we noticed a huge difference in the speed of the website, with bigcommerce and basic knowledge of HTML you can accomplish a lot of goals and modifications of the templates, but if you don't have...

Pros

-Very reliable -Speed Website -Friendly user -able to sync to 3rd parties app -good pricing -simply to use

Cons

-lack of templates options -lack of options that other competitors have -freedom to personalized the website, most of the stuff is better to use the template -limited on options to add videos or other links options type of fonts styles animations like other competitors

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Design, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Wix logo

Wix

Wix makes it easy to get a nice site up and going that a client can edit themselves

Reviewed 4 years ago

Very good experience working with wix. Depending on the client and needs I might lean more towards joomla or another saas provider like BigCommerce or Shopify for e-commerce

Pros

I like it’s drag and drop editor and it’s prevuilt blocks. I tend to use the advanced editor cause of the nice features. It lets me customize the mobile views more nicely and has a lot of extra things like visto database support and js custom code support. I’ve used it to build a wedding site and other sites for friends and clients.

Cons

If you do more custom things like work with databases and custom JavaScript, the site can be very very painfully slow to load in the browser. I wish they’d find a way to speed up the engine.

AvatarImg
AvatarImg

Blake B.

Verified reviewer

Mining & Metals, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wix logo

Wix

Excellent Entry Level website software

Reviewed 4 years ago

Great software to quickly deploy a website . Very easy to use -- I'd recommend it to sole proprietors like photographers and freelance musicians. Once we hit a certain scale, we wanted something more robust.

Pros

It's incredibly easy to use and the WYSIWYG editor is intuitive. For any entry level business owner who isn't technical in nature, Wix is a great choice for quickly deploying a business website.

Cons

With ease of use, you compromise functionality. Power users will find limitations in the HTML/CSS, so this software isn't for them. There's also limited integration potential compared to some of the other CMS platforms like Shopify, Bigcommerce, etc.