Captorra - 2026 Pricing, Features, Reviews & Alternatives

Captorra is a case intake and lead management solution designed to assist law firms specialising in personal injury and mass tort, as well as bankruptcy, criminal defence, and immigration. Captorra offers users tools for lead conversion and client sign ups including intake scripts, process automations, eSignature capabilities, management of physical signup packages, referral management, email marketing, marketing analysis, and reporting.

Captorra allows users to create an unlimited number of call scripts, as well as offering a selection of ‘best practice’ scripts, which run a logical set of questions for each caller, with questions either being hidden or surfaced based on previous answers. All data received is automatically associated with the new intake, and users can set an unlimited number of custom fields to suit the data they wish to collect. Based on this information, suggested dialogs are given for the most appropriate course of action, whether that is to take on or turn down the case. In the case of turn-downs, Captorra automates the process using customizable email templates and merging contact details into turn down letters.

Captorra integrates into users’ website lead generation systems, as well as after hours call centers and third party lead providers, and automatically imports leads into the system without the need for manual entry of details. Leads can be segmented into different mailing lists for email marketing, such as newsletters, and drip campaigns targeting leads when initial outreach has been unsuccessful.

Captorra’s integrated eSignature capabilities enables the immediate signup of clients through their computer, tablet, or smartphone. For situations where eSignature is unavailable or a physical signature is required, Captorra automatically assembles physical signup packages with merged client details to be mailed out. Signup packages can then be managed from assembly to mailing, and return, with follow-ups for unreturned packages. Captorra also manages documents associated with clients and their cases, including engagement letters, contracts, and medical records.