ChannelGrabber Pricing, Features, Reviews & Comparison of Alternatives

ChannelGrabber

Channel, stock, order & inventory management for eCommerce

4.71/5 (17 reviews)

ChannelGrabber overview

ChannelGrabber simplifies online selling for small to mid-sized online retailers by providing a central place them to manage their inventory, stock levels, orders and dispatching for eBay, Amazon and web stores. ChannelGrabber provides a unified, single login point from which sellers can manage stock levels and sales across multiple channels.

The platform links and syncs inventory across channels, enabling retailers to advertise the same products across Amazon, eBay and their online store, without ever overselling. Real time inventory and stock level updates ensure that when a product is sold, stock levels are updated across all channels.
www.channelgrabber.com

Pricing

Starting from
£150/month
Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English
ChannelGrabber screenshotChannelGrabber - Multi-Channel Management SoftwareChannelGrabber screenshot

ChannelGrabber reviews

Excellent
12

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.7
  4.9
Clive Dromard

A fantastic way of managing your stock on your Webstore, Amazon and Ebay. I would highly recommend.

Used daily for 2+ years
Reviewed 2018-08-02
Review Source: Capterra

Pros
Channel Grabber is very easy to use and the initial set up is very easy to manage. Support can take a while if not urgent BUT if an emergency the support team deal with the issue very promptly. Excellent traffic light system for products that lets you know where your items are listed (or not). The layout of the software is simple but effective. The filter system on the orders page is excellent and makes it very easy to see what you have sold and on which channel. Also on the product page you can easily see what items have errors or are active which is VERY handy. All in all an affordable e-commerce solution with easy functionality for companies of all sizes .

Cons
Can take a while to load certain pages. Also you are limited to Amazon and Ebay marketplaces and on the CLASSIC Channel Grabber there is no API access to integrate directly to your system (although i hear this is in the pipeline)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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William Perry

Channel Grabber has streamlined all my channels, creating less work and improving productivity.

Used daily for 1-2 years
Reviewed 2017-08-10
Review Source: Capterra

Pros
I find it very easy to use and far less cluttered in comparison to other software available. I open Channel Grabber in the morning, click new orders, highlight them and press print, need it be any simpler, I think not. Customised invoicing that enables you to tailor your requirements to the customer. Very effective order information layout from each purchase, and now orders are grouped together for buyers purchasing multiple items, this is great! Most off all the customer service is impeccable, never have I been kept waiting longer than a minute or so, I think the strength and popularity of Channel Grabber has been achieved through simple software and fantastic customer service, something other e commerce platforms can not offer.

Cons
Postage such as next day or premium payment for speedy delivery is not integrated as well as it should be. Example: the only way you know a buyer has paid for next day delivery is from the amount on the invoice, a marker for this on a order or on the automatic generated invoice would be much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Julian Hoddy

Simple and time saving!

Used daily for less than 6 months
Reviewed 2017-08-10
Review Source: Capterra

Pros
Simple to setup. I've had a little experience with this sort of software before, but anyone could do it with a bit of research and manual reading. CG have good user guide pages which should help you through any questions. If you don't find the answers you need there's always help chat and they'll speak to you on the phone if you need. All my advisors have been most helpful - they have always come back to quickly and efficiently. Now the system is all up and running it really saves time as you can see orders, shipping, messages, and stock levels in one place. We use DPD local for our shipping and CG works really well for label printing and tracking of our orders. Good job guys!

Cons
CG maybe missing a few features of 'larger' fulfilment software out there, but it's always in development and these will probably be added in the future. I've been told they will be adding all the features i would like in the future. These being - creating products within CG, SKU/product linking across sales channels, and a reporting page for sales performance, low stock etc. That said, the current features and the entry level costs for using this software are very, very reasonable, so i'm happy to recommend it. I'm looking forward to seeing how this involves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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gavin butler

A great value simple to use piece of software, that comes with 5 star support

Used daily for 2+ years
Reviewed 2017-08-08
Review Source: Capterra

stock mangament, and easy label printing

Pros
It manages my stock between selling channels with very little problems, the support service it great to, and best of all its good value compared with its competitors

Cons
I dont really have much bad to say, when a problem does arise its quickly fixed, the guys at support are helpful and friendly, my only slight recomendation to improve is the speed which it sincs at, if you have a good selling product you may sell it on amazon and ebay at the same time causing a oversell, the speed is good but can take around 10 minutes to sync, if they could get that almost instant it would be perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Guy Richardson

Almost perfect! Easy to setup and use and has an intuitive GUI

Used daily for less than 6 months
Reviewed 2017-12-15
Review Source: Capterra

Time saving and multi channel (order) management.

Pros
I have so far found Channel Grabber (CG) really easy to set up with my company details and the channels we use. The interface is also easy to find your way around (without instructions!), but has the right amount of tools to make the system efficient. I have tried a lot of these system lately and I have found that CG have thought about how real people would use and process orders an so this works well. Another nice touch is the ability to create (different) invoices for different trading names and have these map to sales channels - a real time saver. Great connections to shipping and sales channels. Although for us there is one missing - Etsy, so that's the only reason for 4 stars. I believe the guy's at CG will be working on an Etsy connection at some point in the future. There is an API though, so you can connect to anything you like (with a bit of coding)! I haven't had any problems, but have contacted support about general Q's and response has been quick and detailed.

Cons
No connection to Etsy (yet). I'd personally like to have box/text alignment on the invoice designer, but it's minor point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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ChannelGrabber pricing

Starting from
£150/month
Pricing options
Subscription

ChannelGrabber features

API
Customizable Branding
Customizable Templates
Data Import/Export
Third Party Integration
eCommerce Integration
eCommerce Management

Access Control (68 other apps)
Activity Dashboard (96 other apps)
Automatic Notifications (82 other apps)
Content Management (104 other apps)
Custom Forms (75 other apps)
Drag & Drop Interface (102 other apps)
Electronic Payments (88 other apps)
Product Catalog (78 other apps)
Reporting & Statistics (89 other apps)
Search Functionality (93 other apps)
Social Media Integration (67 other apps)
Template Management (66 other apps)
Website Management (66 other apps)

Additional information for ChannelGrabber

Key features of ChannelGrabber

  • Catalog Management
  • Analytics
  • Product Configurator
  • Amazon Integration
  • Third party integration
  • eCommerce integration
  • Multi-location
  • Order processing
  • Bulk actions
  • Barcode scanning
  • Dispatch management
  • Label printing
  • Stock management
  • Real time inventory level updates
  • Multi-channel inventory management
  • Multi-channel distribution
  • Data import / export
  • Product catalog integration
  • Multiple invoices
  • Customizable branding
  • Customizable invoice templates
  • VAT receipt automation
  • Receipt creation & sending
  • Shipping / courier labels
  • eCommerce management
  • Channels performance
  • Shipping management
View All Features

Benefits

Avoid overselling with ChannelGrabber, which updates stock-levels across channels in real time, as orders are received.

Print labels, branded invoices and dispatch orders in just a few clicks, and bring your courier and accounting needs under one roof.

ChannelGrabber integrates with marketplaces, web stores and shipping carriers, enabling the management of entire online business through one single location.

Improve customer feedback and your seller reputation by automatically creating and sending receipts as soon as an order is dispatched.